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Bourne's Auto Center

South Easton, MA

4.9
4,763 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,763 reviews

April 17, 2018

Purchase Vehicle Trey is excellent. He is patient and never pressured me through the entire purchase. Picking up my car was a breeze; paperwork completed and keys in h More

by Trahathaway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Apr 25, 2018 -

Bourne's Auto Center responded

Looking Good! We are thrilled that your buying experience was a breeze. Trey appreciates your recognition and our entire team appreciates your business. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 17, 2018

Kim was awesome she helped me out with the 2015 Jeep Compass This place is very professional. As soon as I walked in Kim was right there to help us we did not feel rushed or pushed to buy she was very patient as More

by Jen102116
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned 2015 Jeep Compass. We could not agree more that Kim is awesome! She certainly appreciates your recognition and I can assure you it was her pleasure assisting you with your purchase. We appreciate your recommendation and look forward to providing those customers with same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 17, 2018

Great service I was looking for a vehicle for a few weeks. I drove many of them and it was always a great experience. No pressure, you can test drive as long as you More

by chris-bondaren
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2018 -

Bourne's Auto Center responded

We are thrilled you were able to find a vehicle that fit your needs and your budget. We appreciate your business and recommendation. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 16, 2018

Great experience buying a car from Bourne's Auto! Greg P. was incredibly helpful, attentive and wanted to be sure I was happy with my choice of vehicle. I appreciated that he kept the communication f More

by Alex D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Peschel
Apr 25, 2018 -

Bourne's Auto Center responded

WOW! Thank you for your amazingly kind words. We greatly appreciate your business and 5 star rating. The experience you described is exactly what every customer should expect when shopping for and/or purchasing a vehicle from our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 16, 2018

The best service I could of ever asked for Jose and Carlos were very helpful. Answered all my questions. Very patient. Gave me a better deal than I could ask for! Thank you guys! More

by Cgrushkin0717
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2018 -

Bourne's Auto Center responded

Looking Good! We are honored to have earned your business and amazing 5 star rating. Jose and Carlos appreciate your recognition and I can promise it was their pleasure assisting you with your purchase and financing. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 14, 2018

Awesome They were courteous very helpful forthright on the price the experience was great Greg and Jose were very helpful and would recommend Bourne auto cent More

by Rogue 62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummings
Apr 14, 2018 -

Bourne's Auto Center responded

Thank you for taking the time to award us with 5 stars! It was an absolute pleasure assisting you with your purchase. Your recommendation is extremely important to us and we look forward to providing those customers with same "courteous, helpful, and forthright" shopping experience. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 14, 2018

A Fantastic Car Buying Experiemce A was referred to Bourne's by two friends, who have bought several vehicles there. I got a significant amount of information on the website and commu More

by MIke L.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Apr 16, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle! It was an absolute pleasure assisting you with your purchase. We are thrilled Amy and Trey were able to earn your 5 star rating and recommendation. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 14, 2018

Purchased 2015 Maserati Ghibli From the moment I stepped in the dealership my experience was top notch. Kim greeted me with a smile. Went out of her way to locate the vehicle that More

by Nponeill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Apr 16, 2018 -

Bourne's Auto Center responded

What an amazing looking automobile and customer! We could not be more appreciative of your business and amazingly kind words. The experience you described is EXACTLY what every customer should expect when shopping for and/or purchasing a vehicle from our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 14, 2018

Great David is awesome! Super friendly and very helpful. He had everything ready ahead of time and is very organized. Great experience working with David. W More

by M6193
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2018 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! We are honored to have earned your business and amazingly kind feedback. David appreciates your recognition and we could not agree more that he is awesome. We are fortunate to have had David on our team for close to 15 years! If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 14, 2018

Great customer service. Very knowledgeable staff. Really helpful with the whole process. If I could give it more stars I would. Thank you Mark for the sale and Rich for bring More

by Fdossantos14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Aufiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Schiffer
Apr 16, 2018 -

Bourne's Auto Center responded

Looking Great! We appreciate your business and amazingly kind words. Mark and Rich appreciate your recognition and I can assure you it was their pleasure assisting you. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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