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Bourne's Auto Center

South Easton, MA

4.9
4,946 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,946 reviews

June 09, 2018

Pleasant experience with Bourne’s . I was in need of a vehicle this past July. I purchased a vehicle then without any issues or concerns. This made this purchase that much easier. I new More

by Jrose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2018 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! We are honored to have earned your business and hope you are enjoying your Buick! We appreciate you sending customers our way and we will treat them with the same level of professionalism. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 07, 2018

Awesome Experience I have no complaints about our transaction. This was hands-down the best car buying experience I’ve had. I highly recommended Greg because he made eve More

by Mldel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummings
Jun 09, 2018 -

Bourne's Auto Center responded

WOW! We are thrilled our team was able to provide you with the best car buying experience you have ever had. Greg and Shawn appreciate your recognition and I can assure you it was their pleasure assisting you with your purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 07, 2018

Bad service Only 2 weeks after getting my car I took it to the service department after heading sounds coming from my car and a little bit of shaking after going More

by EAlves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Manager
Jun 25, 2018 -

Bourne's Auto Center responded

Thank you for bringing this to our attention. I appreciate you taking the time to speak with me regarding your issue. I am happy our team was able to rectify and resolve the wheel bearing issue and that you are now satisfied. If we can be of any further assistance please do not hesitate to contact me directly. Thanks Again, Michael Kelley General Manager

June 07, 2018

Another great deal. Thank you. Service was excellent, Tori did a great job expediting our progress. And we have another great car. Our mechanic commented that the car is in grea More

by Author
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2018 -

Bourne's Auto Center responded

Thank you for your continued business! It is always a pleasure assisting you. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 06, 2018

A Tale of Two Cars Ok before we get started your in for a roller coaster of a ride!!! One Jose Molina is a great Car Consultant (I don't want to call him a sales man, he More

by Wshiv27!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2018 -

Bourne's Auto Center responded

Thank you for your business Will! It was a pleasure assisting you and your wife. Jose appreciates your recognition and kind words and I can assure you it was his pleasure assisting you with your purchase. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 06, 2018

Amazing process through and through! Greg made buying a car a fast, easy and fun experience! We found the car online, came in to drive it and I was driving it as my own the next day! Woul More

by sdporter19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Cummings
Jun 09, 2018 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience. We are thrilled that Greg and the rest of our team was able to earn your 5 star rating and recommendation. The "fast, easy and fun" experience you described is exactly what we expect from our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 06, 2018

Great car buying experience The whole process from start to finish was very easy. Jose was great to deal with and made our search very low pressure and enjoyable. We test drove More

by BMWOW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2018 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! We are honored to have earned your business. The experience you described is exactly what every customer should expect when shopping for and/or purchasing a vehicle from our team. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 04, 2018

Great Service by Amy and David We were extremely pleased with the wonderful service Amy, David, and Carlos provided us. We would definitely recommend Bourne's to others. Service More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2018 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle! We are honored to have earned your 5 star rating and recommendation. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 03, 2018

Very easy Had a great experience from when we first walked in and talking to the girls at the front to finalizing the paperwork. We worked with Trey and he was More

by NealO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevon Hubbard
Jun 09, 2018 -

Bourne's Auto Center responded

Looking good! We appreciate you taking the time to review your 5 star experience with our Sales Professional Trey! He appreciates your recognition and I can assure you it was his pleasure assisting you. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 03, 2018

Quick and stress-free I recently purchased a car at Bourne's and worked with David Pair. He quickly navigated their inventory and had several cars, both within my budget an More

by LaurenG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2018 -

Bourne's Auto Center responded

Thank you for your business! We are thrilled you found our "No Hassle" pricing and customer service commitment to be "quick and stress free!" Your recommendation is extremely important to us and greatly appreciated. If we can be of any further assistance please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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