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Bourne's Auto Center

South Easton, MA

4.9
4,767 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,767 reviews

November 14, 2021

Excellent customer service. Everyone was very polite and professional. Highly recommend. Kevin did a great job! More

by Alfons
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevy Lima
Nov 14, 2021 -

Bourne's Auto Center responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bourne's Auto Center. Mike Kelley General Manager

November 12, 2021

Kim was extremely knowledgeable, pleasant and efficient. I will seek for her next time, for sure!!! More

by jdmcdonough71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2021 -

Bourne's Auto Center responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Kim and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Mike Kelley General Manager

November 12, 2021

Thanks so much! A great experience as usual and I love my new car ! Jose made it so easy. I’d recommend Bourne’s anytime. More

by Ob2easton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2021 -

Bourne's Auto Center responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jose met your expectations. Thank you again for choosing Bourne's Auto Center, we look forward to having you as one of our valued customers for many more years to come! Mike Kelley General Manager

November 12, 2021

Wouldn’t buy another used car anywhere else. Hassle free and great people. They even stayed open late for me to pick up my new truck. More

by Coleman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Bourne's Auto Center responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Congrats on your new truck! Mike Kelley General Manager

November 10, 2021

Greg was very helpful and did everything he could to make sure I was satisfied, he was very responsive, very welcoming experience at bournes auto center, I’m very satisfied. More

by Perezalfredo3724
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummings
Nov 10, 2021 -

Bourne's Auto Center responded

It's great to hear that Greg was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bourne's Auto Center! Mike Kelley General Manager

November 10, 2021

Bourne's took care of me when my car would not. Jeff was constantly in contact with me throughout the whole process and fought to get things taken care of for my vehicle. After not having my car for a good More

by JMLaMorte
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Forsyth
Nov 10, 2021 -

Bourne's Auto Center responded

It's fantastic to hear that Jeff provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Bourne's Auto Center! Mike Kelley General Manager

November 10, 2021

Kim was great. Everyone was nice. I love the car and the team went above and beyond to be sure I was satisfied. Couldn't be happier! More

by mrdbuss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Bourne's Auto Center responded

Thank you so much for choosing Bourne's Auto Center! Congrats on your new purchase, and let Kim or Shawn know if we can be of any more assistance! Mike Kelley General Manager

November 09, 2021

Buen servicio, tienes un personal muy amable JOSE MOLINA me ayudo en español el mejor me busco todas las comodidades y me hizo sentir parte de su familia lo recomiendo More

by William
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Bourne's Auto Center responded

William, thank you for choosing Bourne's Auto Center. Your feedback and rating mean a lot to us. We're glad Jose was able to help, and we hope to see you again! Mike Kelley General Manager

November 09, 2021

This was the easiest, stress-free car buying experience ever! Can’t say enough! Most importantly, the quality of theirs cars far exceeds any other dealers I researched. I love my new Jeep and know I got a More

by susan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Bourne's Auto Center responded

Susan, thank you for your feedback on your recent visit to Bourne's Auto Center. It is great to hear that Kim was able to assist you with choosing the perfect Jeep and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Mike Kelley General Manager

November 09, 2021

Thank you Kevin Lima for helping me through this process! Appreciate it and would definitely recommend to my family and friends. More

by Katia.mds2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevy Lima
Nov 09, 2021 -

Bourne's Auto Center responded

Katia, Thanks for sharing your thoughts about your experience with Bourne's Auto Center. Kevy and our team appreciate your business and hope to see you again soon! Mike Kelley General Manager

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