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Bourne's Auto Center

South Easton, MA

4.9
4,758 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,758 reviews

October 25, 2021

Jose made the process so easy. Great dealership that is looking out for their customers. I would recommend to anyone. More

by 55Georget
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Bourne's Auto Center responded

It's great to hear that Jose was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bourne's Auto Center! Mike Kelley General Manager

October 25, 2021

We love Bournes! Purchased our 2nd vehicle today and could not have been a better experience. We made an appointment to look at some vehicles, went in and met Jose Molina who narrowed down our choices More

by Amahoney0818
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Bourne's Auto Center responded

Here at Bourne's Auto Center, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed working with Jose and our team, and it was a pleasure having you at the dealership. We appreciate your review! Mike Kelley General Manager

October 23, 2021

Kevin was courteous and professional throughout our time at Bourne's Auto Center. He greeted us with a smile and did not rush our process as we deliberated our options. David of the Management Department wa More

by Taime
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevy Lima
Oct 24, 2021 -

Bourne's Auto Center responded

It's fantastic to hear that Kevy and David provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

October 22, 2021

Very happy with my new car and services provided! Definitely referring them to friends and family! More

by Adrielirubim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2021 -

Bourne's Auto Center responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mike Kelley General Manager

October 16, 2021

This is the best place to buy a car, this is my 2nd car from there and I will definitely go back each time I’m buying a new car. Kevin was very awesome and the process was great and smooth. More

by Jean2697
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevy Lima
Oct 18, 2021 -

Bourne's Auto Center responded

Jean, Thank you for sharing your experience with us! We're happy to hear it went well working with Kevy and hope you enjoy your 2nd new vehicle from us! We truly appreciate your feedback! Mike Kelley General Manager

October 13, 2021

Would not recommend this dealership, had a very bad experience, the people were not friendly and not willing to negotiate 1 Penny. they had the vehicle I wanted and would have bought it the day I went More

by La_la8686
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos Machado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummings
Oct 27, 2021 -

Bourne's Auto Center responded

I am very sorry to hear this. We certainly don't want anyone to have a bad experience and not recommend us. This is not the experience that the majority of our customers have had. As for the price, we have been selling cars for one price since 2003, almost 20 years! Most of our business is repeat and referral and we believe our customers love doing business that way. I would love to hear more about your experience to see how we can improve. I can be reached at 508-230-2903 or via email at mike@bournes.com. Michael Kelley General Manager

October 12, 2021

David was amazing. He was very straight forward about the entire process. He went above and beyond to ensure that our car was ready on time and he delivered on everything he said he would do. This is our sec More

by tlonerganma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Bourne's Auto Center responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with David and the rest of our team, and we look forward to working with you again. Mike Kelley General Manager

October 11, 2021

Please come down and talk to Kevy Lima For your next Please come down and talk to Kevy Lima For your next car purchase he was the best sales person I have ever had thank you so much for a wonderful More

by Luis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevy Lima
Oct 11, 2021 -

Bourne's Auto Center responded

Luis, Thanks for your feedback on your recent visit to Bourne's Auto Center. I'm glad to hear that Kevy was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Mike Kelley General Manager

October 11, 2021

Great experience working with Kevin and Bourne’s. Very friendly team and easy process from start to finish. More

by Gonzoga
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevy Lima
Oct 11, 2021 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center, your feedback and rating mean a lot to us. We're glad Kevy was able to help, and we hope to see you again! Mike Kelley General Manager

October 11, 2021

The staff were such a pleasure to work with! Jose was easy to talk with, heard out my concerns when test driving cars and help fit the right car to me! Best service at a dealership I have recieved. More

by JFurlong9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Bourne's Auto Center responded

Thanks for sharing your thoughts about your experience working with Jose here at Bourne's Auto Center. We appreciate your business and hope to see you again soon! Mike Kelley General Manager

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