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Bourne's Auto Center

South Easton, MA

4.9
4,758 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,758 reviews

September 13, 2021

So easy to work with, easy to communicate with and don’t keep calling you like other dealers. Went in on a Monday with a car inmind and left on a Tuesday with the car I wanted More

by Maurahurley575
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Bourne's Auto Center responded

Thank you, Maura! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Congratulations on your new vehicle and thank you again for choosing Bourne's Auto Center. We look forward to having you as one of our valued customers for many more years to come! Mike Kelley General Manager

September 13, 2021

Kevin was awesome! He was really attentive and helpful with any questions we had. Overall we are very happy with the service we got from the time we walked through the door! More

by Ashley_freitas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevy Lima
Sep 13, 2021 -

Bourne's Auto Center responded

Thank you, Ashley, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Bourne's Auto Center are glad to have you as a customer. Mike Kelley General Manager

September 13, 2021

The best is at Bourne’s Auto center,kevy is the best ever I dealt with. Best experience ever to purchase a car. Thanks to All the members there. More

by Isildolopes2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevy Lima
Sep 14, 2021 -

Bourne's Auto Center responded

Thank you so much for your excellent review! We are so glad that Kevy had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Mike Kelley General Manager

September 13, 2021

I recently purchased a BMWx1 from Bourne Auto Center and it was an amazing experience. Amy and Dave were great to work with and made the whole transaction so easy. The price was fair and they handled all More

by marianne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave
Sep 13, 2021 -

Bourne's Auto Center responded

Congratulations on your new vehicle! We are so glad that Amy and Dave had the opportunity to work with you, and that they could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Mike Kelley General Manager

September 11, 2021

I have a very good experience there, all staff are attentive and helpful, and the person who help me speak my language Spanish so was very helpful, his name is Jose Molina his very gentle. More

by Belenasuarez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2021 -

Bourne's Auto Center responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Mike Kelley General Manager

September 10, 2021

My experience with Bourne’s Auto was great! I walked in and asked to test drive two different SUV’s. Jose was able to help out right away and answer any questions we had. The financing process was quick an More

by Laurel95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2021 -

Bourne's Auto Center responded

We are very happy to hear that Jose provided you with such a positive experience! We sincerely value your business and hope you enjoy your new SUV. Mike Kelley General Manager

September 09, 2021

Greg is a great asset to your company. This is the second time I have had the pleasure of working with Greg. Greg is a true company ambassador and he makes it so easy to do business. I have and will be refer More

by Mppaull
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummings
Sep 09, 2021 -

Bourne's Auto Center responded

Here at Bourne's Auto Center, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Greg. We appreciate your review! Mike Kelley General Manager

September 08, 2021

Bought my first car and couldn’t be happier with the service!!! Quick, clear and a painless transaction. Would definitely go back again. Thanks Bourne auto center! More

by Hannah.mcneil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Bourne's Auto Center responded

Hannah, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mike Kelley General Manager

September 07, 2021

Kevin was very helpful. Took great care of us. Happy we went to Bournes Auto. I’ll be recommending more friends & family to this place. More

by Jescharles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevy Lima
Sep 07, 2021 -

Bourne's Auto Center responded

It's great to hear that Kevin was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bourne's Auto Center! Mike Kelley General Manager

September 04, 2021

I had an excellent experience with Bourne’s Auto! Jose was great to work with, was very responsive, and went above and beyond with any questions or special requests I had! This is a no hassle, low pressur More

by Junior A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevy Lima
Sep 07, 2021 -

Bourne's Auto Center responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Bourne's Auto Center! Mike Kelley General Manager

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