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Bourne's Auto Center

South Easton, MA

4.9
4,789 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,789 reviews

July 07, 2021

Jose and the team at Bourne’s made for a great purchase experience. They have a great selection and knowledgeable, no pressure staff. Thanks for making it so quick and easy! More

by Patrickclunan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Tetreault
Jul 08, 2021 -

Bourne's Auto Center responded

Thank you, Patrick, we are very happy to hear that Jose and the team provided you with such a positive experience! We sincerely value your business and hope you enjoy your new vehicle. Mike Kelley General Manager

July 07, 2021

Great experience. This is my second car purchased there and the team was great. Highly recommend Bourne's. More

by Pearz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Bourne's Auto Center responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mike Kelley General Manager

July 07, 2021

My salesman Mario was an exceptional help, I would highly recommend him and this company to anyone else great doing business with you guys hope to see you again. More

by Kingwade1980
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Bourne's Auto Center responded

Here at Bourne's Auto Center, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Mario, and it was a pleasure having you at the dealership. We appreciate your review! Mike Kelley General Manager

July 06, 2021

Very professional sales department. All questions answered. Really liked not having to negotiate price. More

by Jen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Bourne's Auto Center responded

Thank you, Jen, it's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bourne's Auto Center! Mike Kelley General Manager

July 02, 2021

I would like to thank Bourne’s Auto Sales and specifically George, Mario and David Pair for the superb customer service, dedication and kindness shown to me during this transaction. I am very sat More

by Dillion O'shea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2021 -

Bourne's Auto Center responded

Thank you, Dillion, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mike Kelley General Manager

July 01, 2021

I have gotten my last 4 vehicles from Bourne’s and wouldn’t go anywhere else! Kevy and the whole team make everything as easy as possible to transition into a new pre-owned vehicle. He made sure I w More

by Brittney9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara , Kevy Lima
Jul 02, 2021 -

Bourne's Auto Center responded

Thank you, Brittney, for your business and this review. We're happy to hear that Kevy and our team were able to serve you and demonstrate our commitment to great service. Congratulations on your new vehicle and if there is anything we can assist you with in the future, please let us know. Mike Kelley General Manager

June 30, 2021

Mario is the best! Definitely will purchase another car from him in the future. The whole staff was friendly and attentive. We are happy with our purchase. More

by edvintageshop
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Bourne's Auto Center responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Mario and the team, and we look forward to working with you again. Mike Kelley General Manager

June 28, 2021

This was my first car purchase and Jose made the process very easy and stress free! My car broke down and Jose was able to get the paperwork done very quickly! He was extremely helpful and I recommend him t More

by Neldemery23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center! Your feedback and rating truly mean a lot to us. We're glad that Jose was able to help you through your first vehicle purchase, and we hope to see you again! Mike Kelley General Manager

June 28, 2021

This has been my second car i ja e purchased from them and have had great experience. Mario wad a great salesman. More

by Flipflops1992
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Bourne's Auto Center responded

Thanks for your feedback on your recent visit to Bourne's Auto Center. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Mike Kelley General Manager

June 28, 2021

Jose was very personable and helpful! Bournes is clean and everyone I encountered was friendly. Shawn from finance explained everything in a timely manner and between him and Jose I was in my new vehicle More

by H2davis999
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Bourne's Auto Center responded

Thanks for your feedback on your recent visit to Bourne's Auto Center! It's great to hear that Jose and Shawn were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Mike Kelley General Manager

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