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Bourne's Auto Center

South Easton, MA

4.9
4,763 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,763 reviews

March 03, 2021

Jose Garcia very easy and professional to work with. Upfront about everything and very responsive to all my (many) questions. Would highly recommend working with him! George in the finance department wa More

by Vj1000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Bourne's Auto Center responded

Thank you for your recommendation and 5-star review! We are happy to answer all of our customer's questions in order to ensure that they can buy with confidence. Jose Garcia and George are outstanding members of our team at Bourne's and I can assure you that it was their pleasure to assist you with the purchase of your Jeep Wrangler! Please do not hesitate to reach out to us if you need any further assistance. Thanks again, Brendan Rockey Marketing and Social Media Coordinator

March 02, 2021

Jose and George were extremely pleasant to deal with. They made my first time buying experience very easy! I would recommend this team to anyone in a heartbeat. Thanks again guys! More

by Austin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Rockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Bourne's Auto Center responded

Austin, thank you for your recommendation and 5-star review! We are honored that you entrusted us with assisting you with the purchase of buying your first vehicle. Jose and George are exceptional members of our team at Bourne's and are committed to going above and beyond to provide a high level of service! Please do not hesitate to reach out to us if you need any further assistance. Thanks again, Brendan Rockey Marketing and Social Media Coordinator

March 02, 2021

Jose is awesome and made the buying process so quick and easy! He was incredibly responsive with emails and questions. The whole experience was great. More

by resmallwood17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Bourne's Auto Center responded

Thank you for your kind words and 5-star review! Our purchasing process is designed to be quick and easy to offer our customers a smooth and efficient car buying experience. Jose Garcia is an outstanding sales professional and I can assure you that it was his pleasure to assist you with the purchase of your MINI Cooper Countryman! Please do not hesitate to reach out to us if you need any further assistance. Thanks again, Brendan Rockey Marketing and Social Media Coordinator

March 01, 2021

I'm a return customer which speaks for itself but would like to add.... Greg Cummings is superb, very kind and accommodating. Dave Olson was also superb and streamlined the credit process seamlessly. Than More

by ssschne3580
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Olson *****, Greg Cummings
Mar 18, 2021 -

Bourne's Auto Center responded

We appreciate your continued business and positive review! It is our goal to provide the highest level of service to offer them a superb car buying experience and convert them into lifelong customers. Greg Cummings and Dave Olson are outstanding members of our team at Bourne's and I can assure you that it was their pleasure to assist you with the purchase of your Jeep Cherokee! Please do not hesitate to reach out to us if you need any further assistance. Thanks again, Brendan Rockey Marketing and Social Media Coordinator

February 28, 2021

Talk about excellent service!! This is the second car I have purchased from Bourne's and I can't imagine ever shopping elsewhere. Greg was so professional and no hassle or pressure at all. The finance depa More

by Stephanie K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cummings
February 27, 2021

Jose was the nicest salesman I have ever worked with!! Very nice & answered all of my questions!! Very professional!! He even followed up with me after the sale to find out how my new vehicle was! More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2021

Recently bought my 5th car from Bournes and I loved the experience once again. Mike Kelly and his whole team are extremely accommodating and professional. When I went to pick up the car within minutes they More

by rlbdc93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kelly
February 25, 2021

Jose was very helpful and had everything accomplished in a timely manner. He made sure I was happy and tried multiple vehicle options to do so!! Awesome More

by Nikkiman1103
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Bourne's Auto Center responded

Nikki, thank you for your kind words and positive review! We have a large inventory with different options for the same model and we are confident that we will be able to find the perfect vehicle for all of our customers. Jose is an outstanding sales professional and I can assure you that it was his pleasure to assist you with the purchase of your vehicle! Please do not hesitate to reach out to us if you need any further assistance. Thanks again, Brendan Rockey Marketing and Social Media Coordinator

February 23, 2021

I had a great low pressure buying experience with Bourne's. They offered a fair value on my trade-in. I would purchase another vehicle from them. More

by cmannix1986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2021

Tori was incredible and the whole Bourne team made the experience positive and efficient. After quite extensive research the price was the best around and the customer service was an unexpected added b More

by Laurasully1982
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tori Gourdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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