Bournival Jeep

Speedy service Was in a fender bender and my back plate mount was taken off. Spoke to John Kuliga and told me to come in next day to take a look at it. I did and it Was in a fender bender and my back plate mount was taken off. Spoke to John Kuliga and told me to come in next day to take a look at it. I did and it was fixed immediately and also John noticed that I had recall on my Jeep and that my tires need to be inflated to proper PSI. Everything was done in a matter of a few hours! More

New Jeep Ryan Murby was great to work with. Understood our needs, directed us to the Jeeps that met those needs and gave us the space to drive the cars and mak Ryan Murby was great to work with. Understood our needs, directed us to the Jeeps that met those needs and gave us the space to drive the cars and make a decision. I have had many experiences with Mike in servicing and all went well. - John Sullivan More

Best car buying experience with Ian In my opinion, Ian Mitchell should be awarded Best Salesperson Ever! Ian went above and beyond any expectation I had when shopping for a Jeep. When In my opinion, Ian Mitchell should be awarded Best Salesperson Ever! Ian went above and beyond any expectation I had when shopping for a Jeep. When I was undecided between a manual or automatic, Ian lined them up side by side so I could test drive them to compare the difference. His professionalism, understanding, easy going attitude helped with any anxiety I had with buying a car. Even when they didn’t have the inventory with the exact specifications I wanted, he looked around at other dealers so that I would be 100% happy with my new car purchase, even if it meant not buying from him. He even followed up after my car purchase to make sure I was happy and offered up his time if I had any questions at all about the Jeep. I would highly recommend going to Ian first for any and all car buying needs...he is the best! More

Years of Service I purchased my first Jeep from Bournival in 1997. Since then I’ve purchased/leased three others. The service I’ve received and relationships I’ve made I purchased my first Jeep from Bournival in 1997. Since then I’ve purchased/leased three others. The service I’ve received and relationships I’ve made there is wonderful. They listen to you, respect your time and try their best to find what suits your needs not theirs. It took me over a month to find and purchase my recent Grand Cherokee and I’m extremely grateful for their efforts and patience. Bournival Jeep will always be my go-to dealership. More

Best dealership we have ever dealt with. Great selection of Jeeps.Knowledgable sales people with no pressure sales. Friendly dealership and a no hassle atmosphere. We are very happy with Great selection of Jeeps.Knowledgable sales people with no pressure sales. Friendly dealership and a no hassle atmosphere. We are very happy with our Rubicon. More

Routine service, maybe ok? If it's even done. I took my 2015 Jeep Willys in for routine service (oil change). There was a squeak coming from the passengers side rear wheel, Sounded like a brake pa I took my 2015 Jeep Willys in for routine service (oil change). There was a squeak coming from the passengers side rear wheel, Sounded like a brake pad wear indicator. I asked them to check it out while rotating the tires. They came back and told me there were no issues everything is fine. Fast forward 3 months. My passengers side rear brakes are now metal on metal. No increased usage. This tells me that the dealer probably wrote off my concern to "another dumb customer hearing things". I guess if you want something done correctly, you need to do it yourself. Unfortunately I can no longer trust this service and will continue to maintain my own Jeep. This weekend I'm now replacing and fixing more than needed, since the issue was not addressed when I brought it to their attention. 12/4 update. Called the dealer, they wouldn't even try and understand where I was coming from. Continued to tell me to make an appointment. Lack personable skills. Ended up going no where. More

Knowledgeable staff I had a great experience with my recent purchase. They had a fabulous selection of vehicles overall, especially for the wrangler, which is what I was I had a great experience with my recent purchase. They had a fabulous selection of vehicles overall, especially for the wrangler, which is what I was there for. Ryan was extremely knowledgeable with the features, the differences between the different models, & the history of the vehicle. This was the 3rd dealership that I had been to but by far the best experience. More

Routine service Routine service on my 2018 grand Cherokee. As always, fast and efficient. What makes it even better is a comfortable waiting and work area with cof Routine service on my 2018 grand Cherokee. As always, fast and efficient. What makes it even better is a comfortable waiting and work area with coffee, cappuccino, popcorn and snacks. What more can you ask for in a dealer? Oh and their pricing is competitive for service. More