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Brent Brown Toyota

Orem, UT

Overview
Employees
Reviews
Vehicles
4.2
7,049 Reviews
Where we're bending over backwards to be your Utah car dealership of choice. If you are in the market for a new Toyota or Scion our friendly and knowledgeable staff is committed to making sure you drive away happy. As a leading Utah car dealership, Brent Brown Toyota sets the standard in providing excellent and reliable vehicles at our best possible prices. We understand that your new car is an investment, and we strive to meet or exceed your expectations every time you come to see us.
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1400 South Sandhill Road

Orem, UT

84058

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Showing 7,049 reviews

March 03, 2024

Great service all around. They were very accommodating to my busy work schedule and we're able to get it done while I was at work! 10/10!! More

by abbystew015
Recommend Dealer
Yes
Employees Worked With
Logan
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Mar 14, 2024 -

Brent Brown Toyota responded

We appreciate your feedback. Brent Brown Toyota strives to provide convenient service that fits people's busy lives. We're happy we were a good match for you.

Helpful
March 03, 2024

Great Customer Service and I want to say thanks to “KAUA PAUHA” for help me in my oil change👏🏼👏🏼👏🏼👏🏼👏🏼 More

by ISRAAZU20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaua Pouha
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2024 -

Brent Brown Toyota responded

We appreciate your kind words regarding our team's customer service at Brent Brown Toyota. Thanks for the feedback!

Helpful
March 03, 2024

She was very nice and got me checked in and out quickly. She was super caring too and it felt genuine. More

by hailey matalon
Recommend Dealer
Yes
Employees Worked With
Andrew Butcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shad Rawlings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaua Pouha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brock Meadows
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Mar 14, 2024 -

Brent Brown Toyota responded

We greatly appreciate your kind words about our team's swift service at Brent Brown Toyota. It pleases us to read you had a genuine and positive experience with the service.

Helpful
March 02, 2024

It’s was a great experience for me catering to my every needs, and suddenly one of the best cars for the best deal I could ever find. Can’t wait to do more business with this company. More

by aromanrony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brock DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2024 -

Brent Brown Toyota responded

We appreciate your positive feedback at Brent Brown Toyota. Our team strives to provide quality service and great deals on cars. We look forward to serving you in the future.

Helpful
March 02, 2024

Brock was extremely helpful in helping us find a new Sienna. Always willing to help answer any questions and keeping us informed. More

by JON04049
Recommend Dealer
Yes
Employees Worked With
Brock DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hawkes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2024 -

Brent Brown Toyota responded

It's great to hear that our team was of aid during your Sienna purchase journey at Brent Brown Toyota. Your feedback is appreciated. We aim to keep assisting you with any inquiries calmly and proficiently .

Helpful
March 02, 2024

Chris took good care of me. No concerns or complaints. The shuttle driver was great. More

by NADEANE.HANSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2024 -

Brent Brown Toyota responded

We appreciate your feedback on the attentive service our team at Brent Brown Toyota provided, including the shuttle driver. Thank you for sharing your positive experience.

Helpful
March 02, 2024

Took vehicle in to have repairs for loose wires. Got in vehicle next day amd fan heater blower wild not turn on at all More

by ADRAPER0707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Ryan
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2024 -

Brent Brown Toyota responded

Hello, Customer satisfaction is important to us here at Brent Brown Toyota, and I would appreciate the chance to speak with you about your recent visit to our Service Department for repairs on the loose wiring on your vehicle. Please contact me at your convenience so we can discuss your feedback in greater detail. Thank you, Customer Relations Manager 801-223-4406

Helpful
March 01, 2024

I appreciated that Drew was able to find me a discount and work on price with me. Many other dealers wouldn’t / couldn’t. More

by JULIA.KITTERER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hawkes
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2024 -

Brent Brown Toyota responded

We're glad to hear our team could help you. Thank you for choosing us. Your feedback is valued greatly.

Helpful
February 29, 2024

Nathan is best there is at servicing yotas quickly and very knowledgeable on all models and parts More

by telelliott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2024 -

Brent Brown Toyota responded

We appreciate your kind words about our team's knowledge and speed. Brent Brown Toyota strives to provide excellent service. Thanks for the 5-star rating!

Helpful
February 29, 2024

Dallas was really great. The parts/service department were quick. Kaleb was amazing. I though I had ordered different license plates than what I received, but maybe I was m More

by jen42767
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas McCaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaleb Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peyton Cranford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2024 -

Brent Brown Toyota responded

We at Brent Brown Toyota appreciate your feedback. It's great to hear that our team was able to provide quick service. Regarding the license plates, please feel free to reach out so we can assist further with this matter.

Helpful
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