Brent Brown Toyota

Really good experience working with these guys. No pressure experience, I was in and out fairly quickly and they went the extra mile to make sure everything worked out for the vehicle I wanted. No pressure experience, I was in and out fairly quickly and they went the extra mile to make sure everything worked out for the vehicle I wanted. More

Great customer service as always, helps us trust and want to continue to do business with you guys. to continue to do business with you guys. More

Service has been great. This DealerRater service is what’s driving me nuts. Constant emails about writing a review. This DealerRater service is what’s driving me nuts. Constant emails about writing a review. More

I felt like they listened good and weren’t overly pushy. I didn’t like that I had to wait 15+ minutes for my scheduled appointment and had wished I just walked in. I didn’t care who helped me, just wanted t I didn’t like that I had to wait 15+ minutes for my scheduled appointment and had wished I just walked in. I didn’t care who helped me, just wanted to avoid waiting around. Workers were nice. The communication after needs help. I wasn’t quite sure what was expected. Nobody said where to go when I brought my car back or what time. There were no confirmations or reminders of the appointment after I had left. Overall it was a good experience, just wish communication was better. More

They were super helpful, ontop of things, helpful, friendly, and did a great job helping me find what I was looking for. friendly, and did a great job helping me find what I was looking for. More

They diagnosed and fixed a long standing problem. Found other things and updated them. One I item I asked aboud. We decided not worth doing. Appreciate the honesty. Found other things and updated them. One I item I asked aboud. We decided not worth doing. Appreciate the honesty. More

He provided great service, great customer service. He made me feel like he cared about my concerns He made me feel like he cared about my concerns More

2nd time buying from Brent Brown. Dallas, Kyle & Josh were all great to work with. We love our new Tundra! Dallas, Kyle & Josh were all great to work with. We love our new Tundra! More

Isaiah was very helpful and explained everything in details regarding the car that I was looking for, a Corolla. He helped me find the car that is within my budget and everything worked out at the end. details regarding the car that I was looking for, a Corolla. He helped me find the car that is within my budget and everything worked out at the end. More

I went to the dealership on Monday January 29th, 2024 to have a bed step installed on my truck. While I am happy with the way it turned out, it was somewhat of an inconvenience. When I scheduled the appoint have a bed step installed on my truck. While I am happy with the way it turned out, it was somewhat of an inconvenience. When I scheduled the appointment, I was told it would take about 30 minutes. Because of this, I opted to take the truck in and wait until it was done as it was the middle of the workday. I waited for approximately 2 hours and 45 minutes. Had I have known this, I would have dropped off the vehicle and made accommodations to come pick it up later. I was stranded at the dealership with no explanation as to why it was taking much longer than what I was told. Nobody informed me as to why it was taking longer and I had to go ask 2 different people to get an update. By this point, I had been waiting for 2 hours and was told at that time they were working on it and it would be about 30 minutes. I waited 45 more minutes and then was informed it was done. I come here frequently for service and am impressed, I just wish there was better communication in this instance. I had to rearrange other appointments throughout the day due to the lack of communication. I could have arranged to leave the vehicle and come back later. More