Brent Brown Toyota

Everyone we delt with were very friendly and did their best to answer all our questions and help us get the vehilce we wanted. The first salesman we met, Elvin (not sure if I spelled his name corretly), w best to answer all our questions and help us get the vehilce we wanted. The first salesman we met, Elvin (not sure if I spelled his name corretly), was incredibly personable and not pushy at all. He was busy with other customers at the time we came in so he handed us off to Kyle who was also very friendly and did all he could to help us. We also worked with Steven Smith one of the Sales Managers, who was also very friendly and personable. At one point my wife and I were ready to head home to think about it and of course being salesmen they asked us what our hangups were and what, if anything, they could help make the deal happen? To some this may have seemed pushy, but to me I simply saw it as them doing their jobs as salesmen. We were looking at a used 2023 Sienna XLE AWD which was exactly what we were wanting, and had we gone home to think on it, it may not have been there when we came back. And who knows how long it may have taken to find another vehicle like it? Ultimately they got us more money for our trade-in than either my wife or I expected (it was a 17 year old Sienna with 163,000+ miles and a rebuilt title, so we didn't expect much of anything in trade-in value) and we're very happy with our decision to buy the new mini-van. The only negative I would comment on is we did have to wait a long time once we'd decided to purchase the vehicle for them to get all the paperwork together and finalize the sale. Once all the paperwork was together though everything went really quick and smooth. We would definitely deal with the folks at Brent Brown Toyota again as overall we had a positive experience. More

Was not told I wouldn’t have a temp tag in car. I feel this is very important information! I feel this is very important information! More

Had a great car buying experience. Was the first dealership we went to. Made the process fairly painless and we were out of there in a decent amount of time. Orville was a great salesm Was the first dealership we went to. Made the process fairly painless and we were out of there in a decent amount of time. Orville was a great salesman. We were very happy with our 2024 ruby red grand Highlander. More

They did a great job with my scheduled maintenance. Appreciated how friendly & helpful Kaua was during the visit. Appreciated how friendly & helpful Kaua was during the visit. More

I was told I would get 3k for my trade in. The car was 14k after everything it was 20k I've tried to get a copy of my contract on 4 different attempts to try see where the money went at this The car was 14k after everything it was 20k I've tried to get a copy of my contract on 4 different attempts to try see where the money went at this point I am frustrated. More

Always great service at this dealership. That is why I always return, and always recommend. That is why I always return, and always recommend. More

I was sitting waiting for my car. I noticed it parked in the lot and 45 minutes later they told me it was done. It never moved. I noticed it parked in the lot and 45 minutes later they told me it was done. It never moved. More

They are the best to deal with. Will refer everyone I know to go to brent brown. Thanks for helping us get our amazing car. Beau henrie Will refer everyone I know to go to brent brown. Thanks for helping us get our amazing car. Beau henrie More

I came to Brent Brown dealership because my parents trusted them and I wanted a Toyota trusted them and I wanted a Toyota More

Everyone is kind, prompt in helping. Wait time is to long when waiting for it to finish. Wait time is to long when waiting for it to finish. More