Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Brewster Subaru
Brewster, NY
2,567 Reviews
Welcome to the All-New Brewster Subaru! As of November 17, 2014, the dealership formerly known as Smith-Cairns Subaru is under new ownership. Family owned and operated with over 25 years of Subaru experience, we look forward to serving New York and Connecticut Subaru owners and future owners. There are truckloads of factory fresh Subarus on their way to Brewster, plus many positive changes in the works. Here are just some of the things you can expect from the All-New Brewster Subaru:
Friendly Faces: Lots of familiar faces and some new ones too!
A Relaxed, Low Pressure Environment: Our Experienced Subaru sales and service staff are here to serve your needs and guide you through the shopping process.
Change has already begun: We are working hard to quickly bring you an improved dealer experience. More customer parking, a new look in the showroom, an upgraded customer lounge & refreshments are just few of the enhancements we have already made with much more to come.
Receive the most for your trade in: Although we are family owned, we own a number of dealerships and have many outlets available that allow us to pay the most for your trade in. We accept trades of all makes and models with the most competitive offers.
Brewster Subaru is easy to get to right off Route 84 and our goal is to make it an enjoyable and quality Subaru buying and servicing experience that you will want to tell your friends and family about. We look forward to meeting and serving all of our new customers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,567 reviews
April 29, 2021
Quick easy and straightforward. Great experience. Thank you. Mainly conducted by email and phone and then picked up the vehicle in person. Service was prompt you. Mainly conducted by email and phone and then picked up the vehicle in person. Service was prompt More
by robgphill
Employees Worked With
April 29, 2021
I recently purchased my third vehicle from Brewster Subaru. Each time the customer service was outstanding. My salesperson, Anthony Pilla, was exceptional. He did an outstanding job in explaining every Subaru. Each time the customer service was outstanding. My salesperson, Anthony Pilla, was exceptional. He did an outstanding job in explaining every detail about the vehicle I was purchasing and answered all of my questions so clearly. I was truly impressed with Anthony's knowledge, helpfulness, and professionalism. I would highly recommend this dealership along with Sales Consultant, Anthony Pilla, Business Manager, Marci Lynn, and General Manager, Nelson DeMelo. The customer service is truly exceptional and praiseworthy. More
by Mary
April 28, 2021
Our experience with Anthony and Rich was amazing....they both spent a lot of time explaining everything....Highly recommend them both...we will be back again! both spent a lot of time explaining everything....Highly recommend them both...we will be back again! More
by Diane48
April 28, 2021
Great customer service. Both Anthony and Rick did an outstanding job of explaining every detail of the purchase. Highly recommend dealership, sales and support staff outstanding job of explaining every detail of the purchase. Highly recommend dealership, sales and support staff More
by Charles48jj
April 28, 2021
Just bought a Crosstrek from Brewster Subaru. Robyn was very helpful. We were really satisfied with our purchase. She made the process simple and easy. very helpful. We were really satisfied with our purchase. She made the process simple and easy. More
by Janella
Employees Worked With
Robyn Rey
April 27, 2021
Kristen is wonderful. Direct, to the point , she is very knowledgeable and helpful Delightful dealing with her no nonsense. Everything was ready as promised timely knowledgeable and helpful Delightful dealing with her no nonsense. Everything was ready as promised timely More
by Jim Carroll
April 24, 2021
I got my dream sunshine orange Subaru Crosstrek today! Everyone was amazing & it was so easy! Thank you for making my car purchase so FUN!!! Everyone was amazing & it was so easy! Thank you for making my car purchase so FUN!!! More
by Sunny Sonya
April 24, 2021
This was my second time leasing a Subaru Crosstrek and the experience was just as simple as the first. As always Roy is an excellent person to work with; he listens and understands everything you are look the experience was just as simple as the first. As always Roy is an excellent person to work with; he listens and understands everything you are looking for in your vehicle. Roy was able to have ready for me in 2 short weeks a fully customized 2021 red Subaru Crosstrek. Brewster Subaru has become my go-to car dealership. The service I receive at Brewster is worth the hour trip from my home. Thank you for everything. More
by cbern1215
April 21, 2021
Roy Schiller is an excellent Salesman.He worked with Nelson to give me a fair price. I leased a new Subaru Crosstrek. The dealership is close to where I live. Everyone was courteous and friendly. Nelson to give me a fair price. I leased a new Subaru Crosstrek. The dealership is close to where I live. Everyone was courteous and friendly. More
by bejoc1236
April 21, 2021
Robyn and Rich are truly amazing ! Explained everything clearly, made sure I was comfortable the whole time. Everyone is super friendly. 10/10 would recommend! clearly, made sure I was comfortable the whole time. Everyone is super friendly. 10/10 would recommend! More
by Heather
