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Brewster Subaru
Brewster, NY
2,569 Reviews
Welcome to the All-New Brewster Subaru! As of November 17, 2014, the dealership formerly known as Smith-Cairns Subaru is under new ownership. Family owned and operated with over 25 years of Subaru experience, we look forward to serving New York and Connecticut Subaru owners and future owners. There are truckloads of factory fresh Subarus on their way to Brewster, plus many positive changes in the works. Here are just some of the things you can expect from the All-New Brewster Subaru:
Friendly Faces: Lots of familiar faces and some new ones too!
A Relaxed, Low Pressure Environment: Our Experienced Subaru sales and service staff are here to serve your needs and guide you through the shopping process.
Change has already begun: We are working hard to quickly bring you an improved dealer experience. More customer parking, a new look in the showroom, an upgraded customer lounge & refreshments are just few of the enhancements we have already made with much more to come.
Receive the most for your trade in: Although we are family owned, we own a number of dealerships and have many outlets available that allow us to pay the most for your trade in. We accept trades of all makes and models with the most competitive offers.
Brewster Subaru is easy to get to right off Route 84 and our goal is to make it an enjoyable and quality Subaru buying and servicing experience that you will want to tell your friends and family about. We look forward to meeting and serving all of our new customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
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Showing 2,569 reviews
December 19, 2019
A pleasure to deal with Brewster Subaru was a pleasure to do business with when I purchased a new vehicle .Anthony Pilla and Nelson Demelo were strangers when i came in and f Brewster Subaru was a pleasure to do business with when I purchased a new vehicle .Anthony Pilla and Nelson Demelo were strangers when i came in and felt like family when i left. Everyone at Brewster Subaru is highly knowledgeable when it comes to sales and service.Any questions i had they were able to answer for me ......fyi if you have any questions about fishing Anthony Pilla can answer them also. More
by laurabetty96
December 18, 2019
Trading in My Lease I worked with Anthony Pilla for my first Subaru lease back in 2016, and I was very pleased to work with him again when trading in my current lease for I worked with Anthony Pilla for my first Subaru lease back in 2016, and I was very pleased to work with him again when trading in my current lease for a new one. I went in entirely unsure of what I wanted to do, but knew I needed a specific price point adjustment, and Anthony, and his manager Nelson, went above and beyond to not only get as close to the number I asked for as possible, but to get the best possible deal for my money as well. They are always up front and genuine, and I am very happy to be getting into a new lease in the next week or so. Thank you Anthony and Nelson! More
by cmmatthews13
December 16, 2019
Really excellent customer service! Everyone was extremely knowledgeable and kind in letting us know what car was best for our needs and desires. After purchasing the car, Robyn showed me all the details insi knowledgeable and kind in letting us know what car was best for our needs and desires. After purchasing the car, Robyn showed me all the details inside the car and how to operate. More
by Rmcollins
Employees Worked With
Robyn Rey
December 15, 2019
Anthony is wonderful at his job. Not only is he helpful with choosing the right car but he makes it fun to do so. A+ with choosing the right car but he makes it fun to do so. A+ More
by cheryl
Employees Worked With
December 15, 2019
Brewster Subaru is by far the best car dealership to work with when deciding on a car to buy. My salesman Anthony Pilla was amazing to work with. He was professional, knowledgeable and great personality with when deciding on a car to buy. My salesman Anthony Pilla was amazing to work with. He was professional, knowledgeable and great personality More
by Joanna
Employees Worked With
December 14, 2019
This is the best Subaru dealer in our area! I purchased a 2020 Crosstrek from Robyn. She is wonderful to work with, goes the extra mile, and works hard to ensure everyone goes home happy. Rich is a great 2020 Crosstrek from Robyn. She is wonderful to work with, goes the extra mile, and works hard to ensure everyone goes home happy. Rich is a great finance manager- he explained all of my warranty options, additonal options, etc. in a professional and "no pressure" manner. If you need help finding a loan, this is the guy to speak with. Nelson is a great GM- there was some slight damage to the center console top, and he insisted on replacing it for free. Thank you, Robyn, Rich, and Nelson! More
by Andrew M. 2020 Crosstrek
December 13, 2019
I have purchased 5 Subaru’s from Robyn. The reason I’ve gone back to her 5 times is because she’s the best! She is professional, caring and follows up on everything even after the vehicle is purchased. gone back to her 5 times is because she’s the best! She is professional, caring and follows up on everything even after the vehicle is purchased. More
by lindaroma
December 13, 2019
Phenomenal. Excellent service Anthony and Rich were very helpful in finding the right car for me. Made the process go very well and took the extra time to answer any and all questi Anthony and Rich were very helpful in finding the right car for me. Made the process go very well and took the extra time to answer any and all questions I had. The next time I'm in the market for a car I will definitely be calling them up and refer some of my friends and/or family. More
by timothyconroy110
December 13, 2019
Just picked up my new 2020 Legacy. Robyn, Rich and Nelson were the greatest! I would definitely recommend Brewster Subaru if you are in the market for a new Subaru. were the greatest! I would definitely recommend Brewster Subaru if you are in the market for a new Subaru. More
by kmb1106
Employees Worked With
Robyn Rey
December 11, 2019
professional, courteous and friendly. The salesman was knowledgeable but did not pressure me. He took the time to explain what I asked. He was most helpful, friendly and professional. It w The salesman was knowledgeable but did not pressure me. He took the time to explain what I asked. He was most helpful, friendly and professional. It was a pleasure to have dealt with Mitch. More
by Legacy
