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Brewster Subaru

Brewster, NY

4.9
2,567 Reviews
Welcome to the All-New Brewster Subaru! As of November 17, 2014, the dealership formerly known as Smith-Cairns Subaru is under new ownership. Family owned and operated with over 25 years of Subaru experience, we look forward to serving New York and Connecticut Subaru owners and future owners. There are truckloads of factory fresh Subarus on their way to Brewster, plus many positive changes in the works. Here are just some of the things you can expect from the All-New Brewster Subaru: Friendly Faces: Lots of familiar faces and some new ones too! A Relaxed, Low Pressure Environment: Our Experienced Subaru sales and service staff are here to serve your needs and guide you through the shopping process. Change has already begun: We are working hard to quickly bring you an improved dealer experience. More customer parking, a new look in the showroom, an upgraded customer lounge & refreshments are just few of the enhancements we have already made with much more to come. Receive the most for your trade in: Although we are family owned, we own a number of dealerships and have many outlets available that allow us to pay the most for your trade in. We accept trades of all makes and models with the most competitive offers. Brewster Subaru is easy to get to right off Route 84 and our goal is to make it an enjoyable and quality Subaru buying and servicing experience that you will want to tell your friends and family about. We look forward to meeting and serving all of our new customers.
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3751 Danbury Rd.

Brewster, NY

10509

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Showing 2,567 reviews

September 27, 2022

I knew I wanted an Outback and Kristen helped me get it. This is my third Outback. She was easy to work with. Rich was a wealth of knowledge when I went to pick up the car. He was informative and personable More

by kthhfnr60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Hetzer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Brewster Subaru responded

Thank you for the wonderful feedback about your recent experience with the Brewster Subaru team! We appreciate your business and hope you enjoy your new Outback. Please don't hesitate to reach out if we can be of service again in the future!

September 27, 2022

Such a lovely man. Smart, knowledgeable and also fun. Made getting the car a terrific experience. We’ve had many years there. All good. More

by arstangphd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchel Pollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Brewster Subaru responded

It means so much to us that you feel confident working with our team! Thank you for being a loyal Brewster Subaru customer all these years!

September 27, 2022

I found Rich’s and Roy to be extremely helpful with every process from trading in my outback to the purchase of my new cross track. They both accommodated me and my wife with paperwork and I appreciated thei More

by david.gambone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Schiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson DeMelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Brewster Subaru responded

Congratulations on finding your perfect new Crosstrek, David! We are so pleased that you enjoyed the process of working with Rich and Roy on your purchase! We hope that you continue to enjoy your new ride and look forward to assisting you again! Thank you! - Brewster Subaru

September 26, 2022

Both Roy and Rich were very helpful. Roy took the time to show us all the features of the car and Rich was very efficient with the financial aspect More

by judeejim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Schiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Brewster Subaru responded

We appreciate your kind feedback for Roy and Rich! We hope you love your vehicle and look forward to assisting you again at Brewster Subaru! Thank you!

September 20, 2022

Kristen at Brewster Subaru was knowledgeable and found us the perfect Forester for our daughter. She was honest about financing and and gave us options to explore. We ended up getting an amazing rate and a g More

by robinnsteve12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen Hetzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Brewster Subaru responded

Hello - thank you for sharing your experience working with Kristen and the rest of our team at Brewster Subaru! We hope you enjoy your new ride!

September 14, 2022

Greatest car buying experience ever. Everyone was great Mitch was a great salesman. No pressure to take any extras More

by twineman2
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchel Pollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Brewster Subaru responded

Thanks for the five stars! We're glad to hear that Mitch could assist you during your visit. We hope to see you back. -Brewster Subaru

September 13, 2022

Really friendly and helpful staff. Informative but low pressure plus my car showed up sooner than expected More

by hewittthomas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen Hetzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Brewster Subaru responded

Thank you for sharing your experience! We appreciate you trusting the Brewster Subaru team with your business and hope we have the privilege of working with you again in the future!

September 12, 2022

Outstanding service! Helpful, treat customers like family love it ! Clear communication, explained all details, answered our questions, More

by Aura Hernandez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Schiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Brewster Subaru responded

Thank you for the fantastic feedback! It was a pleasure working with you and we hope we have the opportunity to do so again in the future. Take care! - The Brewster Subaru Team

September 08, 2022

My experience with Brewster Subaru was exemplary. Anthony Pilla - the salesman and Rich Johnson the Business Manager were professional - informative - patient and extremely accommodating. All ques More

by swege
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Pilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

Brewster Subaru responded

Thanks for the five stars! We're honored to hear that both Anthony and Rich could assist you during your visit with us here at Brewster Subaru. We hope to see you back for all of your future automotive needs!

September 07, 2022

Great experience and very comfortable to do business with. Rich does a great job, is knowledgeable, friendly, and very professional. Plus he is a Yankees fan! I would and have recommended many friends More

by salb58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Brewster Subaru responded

Thank you for trusting Brewster Subaru with your business! We're so glad Rich and the team continue to earn your support and we appreciate you recommending us to your friends & family. Take care and we'll see you next time!

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