Brilliance Subaru

Was in for a recall notice Always have had friendly and great service from Brilliance Subaru. The service is always timely and they only work on what is required, no up sales. Always have had friendly and great service from Brilliance Subaru. The service is always timely and they only work on what is required, no up sales. More

Great Dealership We purchased our 2019 Ascent Limited here at Brilliance after having a rough day at a different dealership, that was playing games with us. Brilliance We purchased our 2019 Ascent Limited here at Brilliance after having a rough day at a different dealership, that was playing games with us. Brilliance Subaru treated us right and helped us out. We got the car we wanted, at the price we wanted, along with the trade-in amount that we wanted. It was a bad day, that ended great. Thank you! The experience was great, we sat down, did some talking, got right to the point, no games. This is an honest dealership. They check out your trade-in and show you what its worth on their computer and its condition. Very open.. and that's the best part. We've had our Subaru Ascent for 2 months and it is hands down the best car we have ever owned. I can't remember 1 of the names of the people that helped us.. he had a fake spill cup on his desk. Nice guy. More

May 14, 2019 I brought our car in for front end noise. The issue was diagnosed quickly. The parts were ordered and the repair was done in a timely manner. Service I brought our car in for front end noise. The issue was diagnosed quickly. The parts were ordered and the repair was done in a timely manner. Service was outstanding! More

Purchased a 2010 Nissan Rogue. The experience was one of the better experiences I had a dealership except for one issue. The sales rep, Chad, was professional, clear and concise al The experience was one of the better experiences I had a dealership except for one issue. The sales rep, Chad, was professional, clear and concise along with the finance guy (probably Jason) but I don't really remember his name. During the purchase (5/9/19) process I asked if I could get the CVT transmission fluid changed and was told that it would cost $100.00 which is less then the $189.00 regular price. So Chad and I set the appointment with the service department for around 6:30pm on Monday, 5/13. So on Monday I drove back out which takes 35 minutes and was told by a different services mechanic that they could not change the transmission fluid since they didn't have the necessary Nissan computer to clear the settings. Again I was treated well but would have rather been told this at the very beginning rather than wasting an hour and 10 minutes plus gas driving back and forth. I really think everyone did a great job but hope that next time you will truly verify if you can and can't service a non-Subaru vehicle. One other note, I traded in my old 2003 Mazda MPV and forgot both of my garage door openers in it and both Chad and Mike made sure that I got them back. I truly appreciate the extra effort for that. Chad gave both my wife and I his card but I can't even find one. Again thank you. More

Pleasant Interlude Strange title? Well, perhaps, but from the time I drove into the service bay till it was time to leave, things just sort of flowed. No hassle, no tens Strange title? Well, perhaps, but from the time I drove into the service bay till it was time to leave, things just sort of flowed. No hassle, no tension. All personnel were pleasant, friendly and seemed glad I was there. I have always had a very pleasant experience when visiting this dealership. The Service Department is top drawer. They are very lucky to have an employee like Derek! More

painless, stressless car buying we came here originally because the website said you had the 3 colors of car we were interested in. It turned out you only had two but you showed me we came here originally because the website said you had the 3 colors of car we were interested in. It turned out you only had two but you showed me another model in the last color. A friend came here and didn't like the salesman they got so we were not expecting much, but Ed was fabulous. We came in knowing the price range we wanted to spend due to info on the computer and when he came back with the offer it was what we wanted so we said okay. We especially liked that there was no high pressure. We have recommended the place. Thank you for an enjoyable car buying experience!!!! More

Great Service! Always provide great service and easy to work with. They're very professional with helping you solve any issues you might have and make setting up app Always provide great service and easy to work with. They're very professional with helping you solve any issues you might have and make setting up appointments a breeze More

Exceptional Servive Department The Service Department was the best from making the appointment to closing out my service with the cashier. Derek welcomed me with a cheerful “Good Mo The Service Department was the best from making the appointment to closing out my service with the cashier. Derek welcomed me with a cheerful “Good Morning “ and was very accommodating to the fact that I needed my car by noon. The loaner car was definitely an added bonus. Great job everyone!!! More

awesome! no appt. made but was admitted for service, requested for a loaner, granted. great people to work with. prior to service, ended up buying the car for no appt. made but was admitted for service, requested for a loaner, granted. great people to work with. prior to service, ended up buying the car for a very good deal with 0% avail. very happy with the transaction. More

Great experience Everyone took their time to answer all question and all were great to work with. Ed answer worked with me over the month long process. I have a 2011 O Everyone took their time to answer all question and all were great to work with. Ed answer worked with me over the month long process. I have a 2011 Outback today and have great service support over the last several years More