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Byers Mazda
Columbus, OH
841 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed..
We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 841 reviews
March 22, 2025
The door handle was replaced as requested. However, the main reason for the service was to provide a detailed interior and exterior cleaning. I was told they would need the car for most of the However, the main reason for the service was to provide a detailed interior and exterior cleaning. I was told they would need the car for most of the day to complete. Dropped car off at 7am, and picked car up at 3:30pm after receiving a text stating that the work was completed. The car was not cleaned with no explanation as to why not. I was told they’ll look into it and call me. Have not received a call. I live almost an hour away from the dealership so it’s not exactly convenient for me to leave my car all day especially for nothing. I have never considered having a car detail cleaned before but I thought I would splurge as I’m going on a special trip to see my son. I know this is over the top for me to add, but I’m extremely disappointed. I have terminal cancer and my time is limited and I just wanted to treat myself to something nice. I do realize in the scheme of things not having my car cleaned doesn’t compare to other real works problems. But the lack of service I received without any solutions offered is disappointing. More
by cliffwood
Verified Customer
March 22, 2025
Everyone has been terrific this is my first purchase of Mazda . Stevie in service has been great 👍 Mazda . Stevie in service has been great 👍 More
by schlegel926
Employees Worked With
Other Employees :
Stevie in service has been terrific 👍
March 22, 2025
Friendly service and efficient. Treated me with respect. Will use again for future service needs. Treated me with respect. Will use again for future service needs. More
by BLIBINSON
March 07, 2025
I loved the video at the end of the visit that was texted to me, I felt the value to me, I felt the value More
by mmcola66
March 06, 2025
Everyone was very patient and listened. Mike knew his products and matched the correct vehicle to meet our needs as well as our wants. The team was friendly and worked well together to crea Mike knew his products and matched the correct vehicle to meet our needs as well as our wants. The team was friendly and worked well together to create a great experience. More
by Loren
Employees Worked With
Other Employees :
Jeff Renner in finance Mgr.
February 26, 2025
Ray was so great to work with! I am a first time car buyer and he was able to answer all of my questions. I'm so happy with my new car! I am a first time car buyer and he was able to answer all of my questions. I'm so happy with my new car! More
by rachelweyer94
Employees Worked With
February 22, 2025
Both the salesperson and financial expert were great to deal with. The salesperson listened carefully to everything I had to say, and took everything into consideration in his recommendations. Both were re deal with. The salesperson listened carefully to everything I had to say, and took everything into consideration in his recommendations. Both were respectful of me and my situation, and worked hard to arrive at a mutually satisfactory solution. More
by MazdaGrl
February 22, 2025
The inspection of my vehicle was very thorough, and I appreciate the video explaining all the problems. The repairs were completed early and my CX-5 drives as if were brand new. Thanks Ken and the crew w appreciate the video explaining all the problems. The repairs were completed early and my CX-5 drives as if were brand new. Thanks Ken and the crew who repaired my Mazda. You all did an excellent job!!!! More
by Bob
February 21, 2025
My experience at Byers Mazda was exceptional. When i walked through door, I was immediately met by Salesperson Mike O'Brien. Mike took time to explain the difference between models that were avai When i walked through door, I was immediately met by Salesperson Mike O'Brien. Mike took time to explain the difference between models that were available and various options. A few days later my wife and I return to look at more cars. We decided on the model and color and options. He stated a car was being delivered on the weekend that was the color and options we wanted. He called me on Friday, we purchased on Saturday. Mike and the finance person(sorry I forgot his name), are excellent, did not apply any pressure regarding finance options. Just a wonderful experience at Byers Mazda. Thank You Mike O'Brien and the rest of the Byers Mazda team. More
by mp15502
