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Byers Toyota

Delaware, OH

Overview
Employees
Reviews
Vehicles
4.6
2,474 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,474 reviews

June 03, 2024

Good quality service and friendly workers. Nice amenities and snacks while you wait. Been here twice and will be back! More

by npjackson177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer
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Jun 04, 2024 -

Byers Toyota responded

Thank you for taking the time to write a review of your recent visits with Byers, we really appreciate it! We are thrilled to hear that our team provided you with good quality service and made you feel welcome during your wait. Our goal is to make every visit to Byers enjoyable and convenient, so it's great to know that our amenities and snacks helped make your experience even more pleasant. We look forward to seeing you again soon and continuing to provide top-notch service.

June 03, 2024

Byers Toyota performed the work I needed done to perfection and in a timely manner. More

by nuge48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop
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Jun 04, 2024 -

Byers Toyota responded

Thank you so much for choosing Byers Toyota for your vehicle needs! We are thrilled to hear that our team was able to provide top-notch service in a timely manner. Your satisfaction is our top priority and we look forward to serving you again in the future. Drive safely!

June 02, 2024

I recently purchased a new Toyota Tundra and I couldn't be happier with the entire experience. From the moment I walked into the dealership, I was greeted by a friendly and knowledgeable staff who made the More

by ryan@thefreedomwindow.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Rickard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Byers Toyota responded

Thank you for choosing Byers, and congratulations on your new Toyota Tundra Limited! We appreciate you taking the time to share your experience with us and future customers. Our team takes pride in the knowledge and attentiveness we provide during the car buying process, so hearing that we were able to deliver a seamless and enjoyable experience for you is truly gratifying. We understand the importance of transparent and honest communication when it comes to financing, as we want our customers to feel confident and well-informed every step of the way. It means a lot to hear that our commitment to providing excellent customer service stood out to you, especially as a business owner yourself. Thank you for trusting us with your car buying journey and recommending us to others. We hope you continue to enjoy your new Toyota Tundra Limited, and we look forward to serving you again in the future.

June 01, 2024

Amazing. Everyone was so nice kept me updated. The greater was very nice as well More

by Elkeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
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Jun 04, 2024 -

Byers Toyota responded

Thank you for your kind words and for taking the time to write this review. We are so pleased to hear that you had an amazing experience at Byers. Providing excellent customer service is our top priority, and it's always a pleasure to know that we've met or exceeded our guests' expectations. We love hearing specific examples of when our team members have made a positive impact, like when you mentioned being kept updated and the nice greeter. I will be sure to personally thank them for making your visit so memorable.

May 29, 2024

Thorough in their explanation for buyers. Very friendly & helpful staff. Accommodating to buyers. Will return. More

by stevedonnajack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Moloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Byers Toyota responded

Thank you for choosing Byers for your recent purchase! It's great to hear that our staff was able to provide thorough explanations and great service during your visit. Our goal is to make the buying process easy and enjoyable, so we're thrilled that you found our team to be accommodating. We can't wait to welcome you back in the future for another great experience at Byers. Thanks again for your feedback!

May 29, 2024

Kyle is a great sales person. He listens and doesn’t do high pressure sales which we love!! His communication skills are top notch and thorough. I recommend people to the dealers More

by smokey2756
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Foos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Byers Toyota responded

Thank you for the shoutout to Kyle, Tom! We love hearing about our stellar employees and the positive impact they have on our customers. I'm glad to hear Kyle's approach to sales resonated with you and that he provided top-notch communication. We appreciate your recommendation and look forward to serving you again in the future at Byers. Happy driving!

May 25, 2024

They are quick to check me in, diagnose the problem, and fix the problem. It was seamless and painless. No charge for a quick fix! I am extremely pleased and grateful. Thank you! More

by dorianmartell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie Yost
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May 28, 2024 -

Byers Toyota responded

We appreciate your review, and we're delighted to hear that you had such a positive experience with our team at Byers! Our technicians always strive to provide efficient and reliable service to our customers, and we are happy to hear that it was quick and painless for you. At Byers, we understand how important it is to have a functional and well-maintained system, which is why providing prompt and effective solutions is our top priority. We're thrilled that you were pleased with the results of our check-in process and diagnosis. Our team takes great pride in providing quality services without any hidden charges or fees.

May 25, 2024

Shane was very friendly and helpful. Manager (can’t remember his name) was very outgoing and easy to talk to. More

by tlw0963
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shayne Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Byers Toyota responded

Thank you for your kind words and 5-star rating, we truly appreciate it! It brings us great joy to hear that Shane and our manager were able to make your experience at Byers a pleasant one. We strive to provide exceptional customer service and a friendly atmosphere, so it means a lot to us that you took the time to mention these specific employees. Thank you for choosing Byers and we hope to welcome you back soon!

May 24, 2024

Tara was amazing to work with! Pricing of services is a little high. Wish the cost could be lower More

by apotter1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
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May 28, 2024 -

Byers Toyota responded

Tara and the rest of our team at Byers are thrilled to hear about your recent experience! Thank you for taking the time to leave a review. We value your feedback on our pricing and will certainly take it into consideration as we continue to provide top-notch service to all of our customers. As always, please do not hesitate to reach out if we can be of any assistance in the future. Thank you for choosing Byers!

May 24, 2024

Awesome group of people to do business with. We are repeat customers over a 17yr relationship. More

by Matt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler "Ty" Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Byers Toyota responded

Thank you for taking the time to leave such a positive review of your experience with Byers, we truly appreciate it! We value our long-standing relationship with you and your continued support. It is always our goal to provide exceptional service and products to all of our customers, old and new. We are grateful for your loyalty and look forward to serving you for many more years to come.

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