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Byers Toyota

Delaware, OH

4.6
2,514 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,514 reviews

March 17, 2021

Jeannie was great to work with! She worked to give me a good deal on my trade-in. She showed me all the great features about the car before I left. More

by Elk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannie McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Byers Toyota responded

Jeannie McNeely does do and excellent job for us and her customers. We appreciate you choosing Byer Toyota for your new vehicle needs. Thanks for the 5 Stars

March 17, 2021

Very impressed with our buying experience! The 10k used range is outside of certified range but was our budget for a first car for our son. After visiting other lots, some big and some small, I’d say we fe More

by Lucette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Rausch
Mar 18, 2021 -

Byers Toyota responded

Nice to hear we were able to find the perfect car for you son! We thank you for the business and look forward to seeing you down the road!

March 17, 2021

Convenient, straight forward courteous salesman, no pressure sales environment. Financing was without any hassles, quick, to the point. Would definitely recommend this dealership for your automotive ne More

by boxgeorge
Recommend Dealer
Yes
Employees Worked With
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Bray, Trevor McKinney
Mar 17, 2021 -

Byers Toyota responded

We thank you for the great recommendation and for choosing Byers Toyota for your vehicle purchase. Enjoy!

March 16, 2021

Your finance person(Josh Chadwick) had a big attitude because I (very politely) asked him to explain a dollar amount on my loan agreement. I asked him to explain a larger dollar amount that I didn’t unde More

by joneup1@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Chadwick
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Bray, Trevor McKinney
Mar 17, 2021 -

Byers Toyota responded

Thanks for the feedback. So sorry to hear that things did not go the way we would like them to in the Finance Department. We did do some checking and it was not Josh Chadwick that did your paperwork. We have addressed this with our management team so that it does not happen in the future. Your business and your opinion are both very important to us as a dealership.

March 16, 2021

Troy took very good care of us for the second time. We love our new Rav4. He even threw in a cargo mat for us. More

by tnelson67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Byers Toyota responded

Thanks for taking the time to rate us and the 5 Stars. We too think Troy Snyder does an excellent job. Thanks for returning for you 2nd vehicle.

March 16, 2021

It was easy to schedule, drop off and pick up. They kept me updated and advised as to the brake status and air filter. I was able to pick up after the service department closed. That’s Awesome service ! More

by Craig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Bishop, Tara Farmer
Mar 17, 2021 -

Byers Toyota responded

Thank you! We work hard to make sure you are taken care of on your schedule. We appreciate the business and the great rating.

March 16, 2021

Michelle Walker makes sure everything is good. She communicated with us along the way and followed up even when we weren't expecting it. WAY above and beyond More

by wdolan52
Customer Service
Recommend Dealer
Yes
Employees Worked With
Michelle Walker
Mar 17, 2021 -

Byers Toyota responded

Nice to hear we are doing a great job for you! We think Michelle does an excellent job too thanks for allowing us to take care of your vehicle needs.

March 16, 2021

We had a very good experience with Byers Toyota/Jeannine when buying our Highlander. They were willing to work with us and very helpful. Made car buying easy ! More

by dstage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannie McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Byers Toyota responded

Thanks that's our goal. We love making car buying easy for our customers - glad to hear Jeannie McNeely did an excellent job for you. Enjoy the new Toyota and thanks for choosing Byers Toyota

March 15, 2021

Jeannie really took the time to help make sure my wife picked the right vehicles for her needs. She always had our best interest at heart. Once my wife found the vehicle she wanted Jeannie and the team More

by Jreed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannie McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Byers Toyota responded

We appreciate the positive feed back and the 5 Stars. We too think the Jeannie McNeely does an excellent job for us and our customers. Thanks so much for sharing your experience here at the dealership. Enjoy the new car.

March 15, 2021

Fast courteous and professional. Not a lot of inventory but that is out of their control. Paperwork was a little slow getting done. Troy was prepared More

by mwhines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor McKinney
Mar 17, 2021 -

Byers Toyota responded

We thank you for the great rating and the feed back. That helps us to know where we can do better.

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