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Cadillac of Norwood
Norwood, MA
396 Reviews
At Cadillac of Norwood, sales and service go hand in hand. Whether you're in the market for a new Cadillac or certified pre-owned, our dealership offers a wide selection of new and quality pre-owned models to suit every lifestyle. Conveniently located on Route One in Norwood, MA, we’ve proudly served the community for decades and recently completed a modern facility remodel to enhance your experience.
Our knowledgeable and professional sales team is here to help you purchase a vehicle you love, while our highly trained, certified and master technicians are ready to keep it running at its best. From routine oil changes and multi-point inspections to complex transmission repairs, we offer comprehensive automotive services with a strong focus on top-tier customer care. Whether you're buying, leasing, or maintaining a Cadillac, Cadillac of Norwood is your trusted destination for quality and expertise.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 396 reviews
January 29, 2026
One of those "could not replicate" issues with a door lock but George devoted issue his full attention, concern and experience and provided repair options that have hopefully resolved my somewhat unique lock but George devoted issue his full attention, concern and experience and provided repair options that have hopefully resolved my somewhat unique situation. I could not have asked for more concern or accommodation. More
by JIM@SELECTREALESTATE.COM
Verified CustomerEmployees Worked With
January 25, 2026
Top notch service , right from driving in the service bay to interactions with the service consultant to check out ! Very professional all around . to interactions with the service consultant to check out ! Very professional all around . More
by HOCKIEMOMOF2
Employees Worked With
January 24, 2026
Great dealership, sales and service are best. Have been coming here for over 10 years with multiple cars Have been coming here for over 10 years with multiple cars More
by mapril
January 22, 2026
I was assisted by the sales consultant Aldo Morelli and couldn’t be more impressed with his efforts to get me the car I needed. The entire team was brilliant in their customer service. couldn’t be more impressed with his efforts to get me the car I needed. The entire team was brilliant in their customer service. More
by 4seasonsgraniteinc
January 21, 2026
Everyone there was very courteous and professional. Disappointed that when i came to pick up the car it wasn't ready. The engine light came on when it was being inspected. Disappointed that when i came to pick up the car it wasn't ready. The engine light came on when it was being inspected. More
by wotripp
January 17, 2026
Very professional, treats people like a family member. . service is the best. As well as sales . service is the best. As well as sales More
by mapril
January 17, 2026
Great service and team at Cadillac of Norwood. George Touma takes care of us there. George Touma takes care of us there. More
by ….
Employees Worked With
January 16, 2026
I’ve bought several cars through Cadillac Of Norwood and it is because of the friendly and professional staff both in sales and service it is because of the friendly and professional staff both in sales and service More
by johnnyb
January 16, 2026
Paul T is the example of customer service. He and the team are always on top of everything are far as time lines, ordering and giving the best service on a vehicle. Cadillac of Norwood He and the team are always on top of everything are far as time lines, ordering and giving the best service on a vehicle. Cadillac of Norwood is a prime example of a top notch dealership and I am very pleased with the service and the support Thank you team Keep punchin! More
by Dini
January 15, 2026
On a busy day, the service team got my job done well and made sure i drove off in a clean car. Well done. made sure i drove off in a clean car. Well done. More
by CRAIG75
Employees Worked With
