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Cadillac of Norwood
Norwood, MA
171 Reviews
Cadillac of Norwood has a highly trained and qualified team of certified technicians ready to perform high-quality automotive service for drivers. We handle a wide array of vehicle service needs, including oil changes, transmission replacements, and multi-point inspections. Our focus is on maintaining top-tier customer service with comprehensive maintenance and repair solutions. You can also visit our Cadillac dealership to explore a wide selection of Cadillac models and years and find a perfect new vehicle. As a reputable Cadillac dealer in the Norwood, MA area, we have new and pre-owned options available for you to consider. Let our friendly, professional sales team help you narrow down your search to a brand-new automotive investment or certified pre-owned addition to your work or school commute.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 171 reviews
May 28, 2025
We are always very happy with the service at cadillac of Norwood. Paul Tressler is a very good service advisor, and the work that the guys do is very good. Norwood. Paul Tressler is a very good service advisor, and the work that the guys do is very good. More
by MANDMASSOCIATES
Verified CustomerEmployees Worked With
May 28, 2025
Frank was greatly professional and helpful with questions I had about my vehicle and my purchase. I would recommend Frank and Cadillac of Norwood for your next Caddy purchase! I had about my vehicle and my purchase. I would recommend Frank and Cadillac of Norwood for your next Caddy purchase! More
by PJN.CORPFRAMINGHAM
Employees Worked With
May 25, 2025
My entire purchase of my new 2025 Caddy XT5 went very smoothly, no problems. My sales Rep. Frank Melo was great! Omar in the finance office was also very good. My one negative was my trade in offer of $8 smoothly, no problems. My sales Rep. Frank Melo was great! Omar in the finance office was also very good. My one negative was my trade in offer of $8500 for my 2015 Jeep Grand Cherokee Summit, which was in excellent condition. I declined and went to Carvana and received $15,800. More
by ALRICH13
Employees Worked With
May 23, 2025
Getting an appointment was easy. Service Advisor Paul T was awesome. Explained what was found during my oil change and what need replacement. Excellent person to deal with! Service Advisor Paul T was awesome. Explained what was found during my oil change and what need replacement. Excellent person to deal with! More
by SteveD
Employees Worked With
Paul T - Service Advisor
May 22, 2025
I went on vacation for a long weekend. Jeff accepted my car for the duration and had all repairs done and the car ready for me when my flight arrived back home. Great job on the detailing Jeff accepted my car for the duration and had all repairs done and the car ready for me when my flight arrived back home. Great job on the detailing too. A+ More
by JOEKELLY02127
Employees Worked With
Jeff
May 22, 2025
George and the core team are first rate. Great communicators, follow up and detail oriented. Great communicators, follow up and detail oriented. More
by CDAFTARY
May 22, 2025
Why do I need to write a review? That could cost you a star. WOW NOW I HAVE TO PICK PEOPLE I DID NOT WORK WITH AND RATE THEM! THIS SURVEY IS JOKE. That could cost you a star. WOW NOW I HAVE TO PICK PEOPLE I DID NOT WORK WITH AND RATE THEM! THIS SURVEY IS JOKE. More
by NONAME
Employees Worked With
SANTA CLAUS
May 22, 2025
Always excellent service, Paul is personable, professional and very kind! I appreciate his time and experience in explaining my car to me. Thank you! professional and very kind! I appreciate his time and experience in explaining my car to me. Thank you! More
by lisarego
