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Cadillac of Norwood
Norwood, MA
314 Reviews
At Cadillac of Norwood, sales and service go hand in hand. Whether you're in the market for a new Cadillac or certified pre-owned, our dealership offers a wide selection of new and quality pre-owned models to suit every lifestyle. Conveniently located on Route One in Norwood, MA, we’ve proudly served the community for decades and recently completed a modern facility remodel to enhance your experience.
Our knowledgeable and professional sales team is here to help you purchase a vehicle you love, while our highly trained, certified and master technicians are ready to keep it running at its best. From routine oil changes and multi-point inspections to complex transmission repairs, we offer comprehensive automotive services with a strong focus on top-tier customer care. Whether you're buying, leasing, or maintaining a Cadillac, Cadillac of Norwood is your trusted destination for quality and expertise.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 314 reviews
October 10, 2025
Always a pleasant experience. The renovated waiting area looks fantastic! George did a nice job explaining services provided as well as what to expect next time. The renovated waiting area looks fantastic! George did a nice job explaining services provided as well as what to expect next time. More
by JANESHEEHY
Verified CustomerEmployees Worked With
October 10, 2025
They were easy to work with, honest and trustworthy. They fixed everything in a timely manner. They fixed everything in a timely manner. More
by VEZDJ
October 10, 2025
Professional , excellent customer service, polite, esoectful and honest, very happy to have my Cadillac serviced there esoectful and honest, very happy to have my Cadillac serviced there More
by SALWASEMAAN
October 09, 2025
Timely service and exact pricing on work done, appreciate car wash and comfortable, clean customer lounge car wash and comfortable, clean customer lounge More
by papajimamash
Employees Worked With
October 09, 2025
The service staff are always extremely helpful and are concerned with my needs. They do what they can to meet my needs especially when an unscheduled visit happens. concerned with my needs. They do what they can to meet my needs especially when an unscheduled visit happens. More
by S3SSY65
October 08, 2025
they do the job………………………………………that’s it na n. a. n.a. n.a. na a. n.a. n.a. na More
by loveharriett
Employees Worked With
October 07, 2025
Average at best. Couldn’t complete the sale until next day, asked for confirmation of wire and got nothing. Just another customer I guess and will get to it when yo Couldn’t complete the sale until next day, asked for confirmation of wire and got nothing. Just another customer I guess and will get to it when you have time it felt like from my end More
by EO
October 07, 2025
Terrible customer service my card was there for 10 days warranty was not covered for what was needed even though Cadillac sold me the warranty when I bought the vehicle they wouldn’t even meet me halfway o warranty was not covered for what was needed even though Cadillac sold me the warranty when I bought the vehicle they wouldn’t even meet me halfway on price when warranty declined coverage. Have our purchased 3 vehicles there now and service has gotten worse each time I go in. Plan to take my car elsewhere when I trade in next year for a new vehicle More
by dgould2044
October 06, 2025
Everything went smoothly, no issues and the team communicated well. Second experience with CON and another good experience. communicated well. Second experience with CON and another good experience. More
by DLANNEVILLE
October 05, 2025
Bought a new CT5 and the whole sale process was quick and easy, even using my GM reward points toward the purchase. Our sales person , Kaulder, was excellent and extremely helpful. easy, even using my GM reward points toward the purchase. Our sales person , Kaulder, was excellent and extremely helpful. More
by joeq
Employees Worked With
