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Cadillac of Norwood
Norwood, MA
396 Reviews
At Cadillac of Norwood, sales and service go hand in hand. Whether you're in the market for a new Cadillac or certified pre-owned, our dealership offers a wide selection of new and quality pre-owned models to suit every lifestyle. Conveniently located on Route One in Norwood, MA, we’ve proudly served the community for decades and recently completed a modern facility remodel to enhance your experience.
Our knowledgeable and professional sales team is here to help you purchase a vehicle you love, while our highly trained, certified and master technicians are ready to keep it running at its best. From routine oil changes and multi-point inspections to complex transmission repairs, we offer comprehensive automotive services with a strong focus on top-tier customer care. Whether you're buying, leasing, or maintaining a Cadillac, Cadillac of Norwood is your trusted destination for quality and expertise.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 396 reviews
October 21, 2025
Paul is a total superstar & FANTASTIC! !! Mega thanks to Paul & all the service department!!! Cadillac of Norwood is the BEST!!! !! Mega thanks to Paul & all the service department!!! Cadillac of Norwood is the BEST!!! More
by CHRISTINE.TIERNEY
Verified CustomerEmployees Worked With
October 20, 2025
I have had several Escalades over the years from multiple dealers, and this Norwood Ma. dealer is by far my favorite. Their sales team and service department is second to none, and I am looking forward to p dealers, and this Norwood Ma. dealer is by far my favorite. Their sales team and service department is second to none, and I am looking forward to purchasing my next Escalade from them. More
by johnnyb
October 17, 2025
Always appreciate prompt service and continued update while waiting. The new construction is beautiful by the way. while waiting. The new construction is beautiful by the way. More
by MARLENESBERBERIAN
Employees Worked With
October 17, 2025
The team took very good case of me, Sales experience was outstanding, Kelly, Paul, jeff, and George on the support side are magnificent to work with and have helped me through issues, they provide best in c outstanding, Kelly, Paul, jeff, and George on the support side are magnificent to work with and have helped me through issues, they provide best in class information, attention and resolution options throughout the process. Ownership has always been around and interested in my interaction, never overbearing, but always interested. Glenn Stowers More
by GSTOWERS
Employees Worked With
Other Employees :
Joe Fernandes
October 16, 2025
I’m grateful for the quality and professional service I always receive from Cadillac. Thank you Paul for your continued support! always receive from Cadillac. Thank you Paul for your continued support! More
by LST.VHT
October 16, 2025
Everything was great besides me having to wait a week for my new vehicle but yeah my new vehicle but yeah More
by JONATHANBERRY503
October 16, 2025
I can’t say enough how wonderful George my service manager was. He kept me informed of all the details. manager was. He kept me informed of all the details. More
by JASWEETSER
Employees Worked With
October 15, 2025
The team at Cadillac of Norwood is the best ! Attentive , knowledgeable and professional, they make sure to address your needs, Frank is the best as I have been a client for over 25 years ! Attentive , knowledgeable and professional, they make sure to address your needs, Frank is the best as I have been a client for over 25 years ! More
by JIM
Employees Worked With
October 14, 2025
George Touma is always friendly ,courteous and straightforward. I know I’m in good hands. Additionally all the other service department associates are always friendly and helpful as well. It’s alw straightforward. I know I’m in good hands. Additionally all the other service department associates are always friendly and helpful as well. It’s always a positive experience when I go to Cadillac Norwood. More
by esnun
