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Cadillac of Norwood
Norwood, MA
438 Reviews
At Cadillac of Norwood, sales and service go hand in hand. Whether you're in the market for a new Cadillac or certified pre-owned, our dealership offers a wide selection of new and quality pre-owned models to suit every lifestyle. Conveniently located on Route One in Norwood, MA, we’ve proudly served the community for decades and recently completed a modern facility remodel to enhance your experience.
Our knowledgeable and professional sales team is here to help you purchase a vehicle you love, while our highly trained, certified and master technicians are ready to keep it running at its best. From routine oil changes and multi-point inspections to complex transmission repairs, we offer comprehensive automotive services with a strong focus on top-tier customer care. Whether you're buying, leasing, or maintaining a Cadillac, Cadillac of Norwood is your trusted destination for quality and expertise.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 438 reviews
December 20, 2025
Great customer service. Paul is always a great contact person - helpful and personable. He always know his stuff. Paul is always a great contact person - helpful and personable. He always know his stuff. More
by BGTC1002
Verified CustomerEmployees Worked With
December 20, 2025
Excellent experience. Al in sales was great. Extremely responsive and timely. Much appreciated his efforts. Al in sales was great. Extremely responsive and timely. Much appreciated his efforts. More
by levenson.jay
Employees Worked With
December 20, 2025
I live in Western MA but drove all the way out to Norwood SPECIFICALLY to work with Shea Sullivan. He is the best and deserves recognition for going above and beyond to help me and my family. SPECIFICALLY to work with Shea Sullivan. He is the best and deserves recognition for going above and beyond to help me and my family. More
by nick@gravelinegroup.com
December 20, 2025
My wife and I had some issues with our new Cadillac and Norwood Cadillac fixed them all. They treated us like family, and always pleasant in their approach. I would recommend this dealership to anyone. Norwood Cadillac fixed them all. They treated us like family, and always pleasant in their approach. I would recommend this dealership to anyone. More
by ROBITAILLE.RICHARD
December 19, 2025
The people at Caddilac Of Norwood are always professional and helpful when our vehicles are there being serviced. Paul at the service desk is great and Frank Mello in sales is always there to assist. Not to and helpful when our vehicles are there being serviced. Paul at the service desk is great and Frank Mello in sales is always there to assist. Not to mention Mike X the owner also goes over and above. Thanks You Guys More
by JHMSEASKI
Employees Worked With
December 19, 2025
The dealership operates like a well oiled machine, from Lindsey finding the requested vehicle and facilitating the viewing, Shea handling the test drive and vehicle review to Omar handling the financing. I Lindsey finding the requested vehicle and facilitating the viewing, Shea handling the test drive and vehicle review to Omar handling the financing. It was excellent service and communication. Thank you! More
by Drobbins3
December 16, 2025
Frank was great the finance group was tough to work with to many suprises and changes to many suprises and changes More
by kevin
December 13, 2025
The service experience was very easy, I checked in and my advisor kept me appraised on my car’s progress. They even had yea K cups in the waiting area. When my car was ready he explained the problem and they advisor kept me appraised on my car’s progress. They even had yea K cups in the waiting area. When my car was ready he explained the problem and they washed my car also More
by DWIENER51
Employees Worked With
December 12, 2025
I bought a used Lexus from Cadillac of Norwood. Sales staff was genial and attentive. They ran the car to NH to help with the transfer. I would deal with them in the future. Sales staff was genial and attentive. They ran the car to NH to help with the transfer. I would deal with them in the future. More
by DunkanG
December 09, 2025
George was prompt, explained options, worked to be cost effective and delivered as promised. He also mentioned whT we should look at next time to keep car in shape. effective and delivered as promised. He also mentioned whT we should look at next time to keep car in shape. More
by heatherkasday
Employees Worked With
