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Capital Toyota, Inc.

Chattanooga, TN

4.9
1,388 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,388 reviews

October 06, 2017

Best car buying experience ever Marquita was very helpful in showing vehicles in the price range and mileage we were looking for. The car we found online was already sold, but she he More

by Shannon123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2017 -

Capital Toyota, Inc. responded

Wow! Thank you, Shannon! We are thrilled to hear of your experience with Marquita! We love knowing that her level of service will bring you back to us in the future. She was happy to help you find something new once you learned that the car you wanted had been sold. It's good to know that valued the negotiation and financial process. Thank you again for taking the time to share your feedback with us! We deeply appreciate it!

October 06, 2017

Friendly and helpful. Marco Perez was very helpful by showing me all the new things that my new Rav 4 can do. He was very helpful as well with finding the exact model and e More

by EastRidgeClogger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Rice
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2017 -

Capital Toyota, Inc. responded

We love hearing that Marco helped you find a RAV4 that fits your needs! Thank you for taking the time to share your experience with us!

October 02, 2017

Lease We were greeted as soon as we walked in. The salesperson and finance department were personable and very helpful. We were in and out very quickly wit More

by CatCar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2017 -

Capital Toyota, Inc. responded

Congratulations on your new Rav4! Thank you for your review and choosing Capital Toyota! We couldn't be happier you had such a great experience! Take care!

September 29, 2017

Great experience Great and easy experience when I purchased my new Camry. Marquita was great, helpful and really knowledgeable about the cars I was interested in. Than More

by Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2017 -

Capital Toyota, Inc. responded

That is wonderful to hear! Thank you for taking the time to fill us in on your car buying experience with us. We are so glad Marquita was able to find the perfect car for you. Enjoy your new Camry! Take care!

September 28, 2017

Efficient and friendly We were there for our 2016 RAV4 25,000 checkup.Mr. Smith was very nice and friendly.We were in and out in a short time.Very pleasant experience! More

by Sweetie Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2017 -

Capital Toyota, Inc. responded

Thank you so much for sharing your feedback with us! We are so happy that Chris could help you ensure your RAV4 is working in perfect working order. Your business is so very important to us, and we hope to continue working with you for years to come!

September 28, 2017

Ralph Paty loves his Lexus friends like family Ralph Paty is like family to me. He has been selling me my Lexus for the past 25-30 years. He is a "Prince" of a fellow. The sales and service teams More

by "Damsel in Distress
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Paty, John Cate, Capital Collision Center
Oct 09, 2017 -

Capital Toyota, Inc. responded

Thank you for taking the time to share your feedback with us! We are so happy that Ralph could treat you like a "Princess" while here at Lexus of Chattanooga. He enjoys going above and beyond to make his customers feel like royalty from start to finish. When you come to Lexus of Chattanooga, you are instantly part of our family, one that welcomes new subjects with open arms. We are always happy to see you and take great care of both you and your vehicle, and wish you safe travels on your journey until you return. Have a wonderful day!

September 27, 2017

Brad was amazing Brad was an amazing salesman, he didn't try to push anything on us at all, he was very knowledgeable of all the vehicles on the lot, very professional More

by Antwain Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Doty
Sep 29, 2017 -

Capital Toyota, Inc. responded

That's great to hear! We're happy that Brad could provide amazing service and helpful information. Congratulations on your new car and we look forward to seeing you again soon!

September 26, 2017

Excellent service. Salesman worked hard to get me the deal I wanted. Very thorough and friendly. Explained all the features. Helped set up navigation and connect phone t More

by Nanny
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marco Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2017 -

Capital Toyota, Inc. responded

Thank you for the great review! We're happy that your salesman could get you the perfect deal and help you set up all the technology in your car. Congratulations on your new vehicle and we look forward to seeing you again soon!

September 25, 2017

Great people!! Marquita went above and beyond to make sure my Mother not only received best customer service but also that she got the car she wanted! My Mother was More

by Cogle62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marquita Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2017 -

Capital Toyota, Inc. responded

Thank you for taking the time to provide this great feedback! We are glad to hear that Marquita was able to help your mother find what she was looking for. We look forward to working with you again!

September 24, 2017

Brad Doty is very personable, knowledgeable, and helpful! People do not like to be swarmed by salesmen(women)! Toyota does not do that. Brad was willing to ""listen" without "pushing." He had a great perso More

by Teresa Bledsoe
Recommend Dealer
Yes
Employees Worked With
Brad Doty
Sep 26, 2017 -

Capital Toyota, Inc. responded

Thank you for the great review, Teresa! Congratulations on your 4Runner, we hope you love it just as much as you did the day you bought it! Brad, Joe, and the rest of our staff enjoyed working with you and we can't wait to see you again!

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