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Capital Toyota, Inc.

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.8
1,599 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,599 reviews

July 17, 2024

Professional, friendly, and real. They worked with me to make sure I was happy with the options available and worked out another option to get the numbers where I could afford it. More

by inversecomp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chandler assisted with the Financing portion, Ashley Simmons
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Jul 17, 2024 -

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with us! We're thrilled to hear that our team provided professional, friendly, and genuine service, and worked with you to ensure you were happy with the options available. It's wonderful to know we could find a solution that met your needs and budget. Your satisfaction is our top priority, and we're glad we could make your experience a great one. We appreciate your feedback and look forward to assisting you again in the future.

July 17, 2024

He did a great job at ensuring we had what we needed and we felt prioritized! Would 100% recommend him! More

by melissadaugherty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2024 -

Capital Toyota, Inc. responded

Thank you so much for your kind words and recommendation! We’re thrilled to hear that Steve and Chandler did a great job ensuring you had everything you needed and made you feel prioritized. Providing excellent service is our top priority, and it’s wonderful to know that we met your expectations.

July 12, 2024

Friendly, courteous, professional. Waiting room is clean and comfortable. The complementary coffee was good and hot. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Coronia
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Jul 17, 2024 -

Capital Toyota, Inc. responded

Thank you for your kind words! We're delighted to hear that you found our team friendly, courteous, and professional. It's great to know that you enjoyed our clean and comfortable waiting room and the complimentary coffee. Your satisfaction is important to us, and we appreciate your feedback. If there's anything else we can do for you, please let us know.

July 10, 2024

Great, friendly, and quick service! Highly recommend their sales and service department to anyone in Chattanooga area! More

by Acarterx5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2024 -

Capital Toyota, Inc. responded

Thank you so much for your glowing review! We're thrilled to hear that you had a great, friendly, and quick experience with both our sales and service departments. Your recommendation means a lot to us, and we truly appreciate your kind words. If there's anything else we can do for you or anyone you know in the Chattanooga area, please don't hesitate to reach out.

July 09, 2024

Capital Toyota was the perfect place to buy my first car! Curry was the best and supported me through every step! More

by Emily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2024 -

Capital Toyota, Inc. responded

Thank you so much for choosing Capital Toyota for your first car purchase! We're thrilled to hear that Curry provided you with the best support and guided you through every step of the process. Congratulations on your new car! If there's anything else we can assist you with as you enjoy your new vehicle, please don't hesitate to reach out.

July 09, 2024

Absolutely amazing! If your looking for awesome people and great service reach out to Curry, Brody, or Chandler! More

by chris.allerding
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brody Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2024 -

Capital Toyota, Inc. responded

Thank you so much for your enthusiastic recommendation! We're thrilled to hear that Curry, Brody, and Chandler provided you with absolutely amazing service. Their dedication to providing awesome service and great experiences for our customers is truly appreciated. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out.

July 09, 2024

Becca is awesome, wonderful to work with and very passionate and cares about her customers. :) More

by b.wilson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca Poteet
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Jul 17, 2024 -

Capital Toyota, Inc. responded

Thank you so much for your kind words! We're thrilled to hear that Becca provided you with awesome and passionate service. Ensuring our customers feel cared for is a top priority for us, and we're delighted that Becca made your experience wonderful. We appreciate your feedback and look forward to serving you again in the future. If there's anything else we can assist you with, please let us know.

July 08, 2024

They did not repair tire bead leak, which I've had before and told them about, because they only sprayed it with soapy water and didn't see the leak. I told them that the prior episode also missed the leak More

by Limeclimber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary McCulloch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2024 -

Capital Toyota, Inc. responded

Thank you for bringing this issue to our attention, and we apologize for the inconvenience you've experienced with the tire bead leak. We understand your frustration, especially since you've dealt with a similar issue before. We appreciate your feedback and want to ensure we resolve this properly for you. Please feel free to contact us directly so we can schedule a time to address the problem without requiring you to make multiple visits. Your satisfaction is important to us, and we're committed to providing a solution that meets your expectations. Thank you for your understanding, and we look forward to assisting you further.

July 08, 2024

Always easy to deal with. Quick and efficient! Would recommend to anyone that ask. Thanks! More

by Swilson2107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamey Blevins
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Jul 17, 2024 -

Capital Toyota, Inc. responded

Thank you so much for your positive feedback! We're delighted to hear that your experience with us at Capital Toyota has always been easy, quick, and efficient. Your recommendation means a lot to us, and we truly appreciate your support. If there's anything else we can do for you or anyone you know who might need our services, please don't hesitate to reach out.

July 08, 2024

I ask to be notified when a Blue Corolla Cross came in and I was immediately. The salesman and general salesman were very professional and a pleasure to work with. More

by Tscoobydoo3
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Allers
Report | Print
Jul 17, 2024 -

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with us! We're thrilled to hear that our team at Capital Toyota promptly notified you when the Blue Corolla Cross arrived. It's great to know that our salesmen were professional and made your experience a pleasure. If there's anything else we can assist you with, please don't hesitate to reach out. Enjoy your new Blue Corolla Cross!

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