Capital Toyota, Inc.

Recently I bought a 4Runner and it definitely was not the best process with the salesman. I had issues with sound from the start and salesman didn't seem to care. At least that was my impression. He even off best process with the salesman. I had issues with sound from the start and salesman didn't seem to care. At least that was my impression. He even offered to buy us dinner for the inconvenience and never followed though. I even tried calling the sales manager and never heard back...2 stars for that guy. I went into service and met Bradley H. He is absolutely AMAZING!! He understood my frustration; he showed extreme empathy and did everything possible to fix the situation. He apologized for the salesman's misinformation and understood how mad I was having to drive up there 3 times in a week. Bradley and Chandler are the only reason I will recommend this dealership. More

Luke and Curry helped us get a great deal on a Rav4. Had a great experience - trustworthy, professional and great integrity. Had a great experience - trustworthy, professional and great integrity. More

Will has been so helpful to our family ever since we decided to become Team Toyota! Super responsive, answers all our questions, and helped us find the perfect Sequoia! Thanks, Will!!!! decided to become Team Toyota! Super responsive, answers all our questions, and helped us find the perfect Sequoia! Thanks, Will!!!! More

There very friendly. I thought it was awesome they came to my house to pick up my car free of charge to get the work done on my vehicle I thought it was awesome they came to my house to pick up my car free of charge to get the work done on my vehicle More

Recently my wife and I realized that we would be needing a new SUV for our large family of 6, 7 with the puppy, and yes I wrote 6 7 to make each of those four children smile and yell happily. I took to the a new SUV for our large family of 6, 7 with the puppy, and yes I wrote 6 7 to make each of those four children smile and yell happily. I took to the job of reviewing which we could all fit in and what features were must haves and I took that list to the multiple dealerships that had vehicles that fit our needs, and although I many fine people try to help fit our family into the vehicles on their lots I have to stop and take the time to praise the clear winner and over achiever in ever sense of the word, Will Winter at Capitol Toyota of Chattanooga. As Soon as I walked on the lot and presented my needs he was rattling off options that could work, running through the inventory in stock and incoming in his head! He knew what would need to change or what reasons certain ones on the lot wouldn’t work for our family. He realized that my needs for a Sequoia were not to be satisfied with current inventory and he began the process of looking for the right one across the network of Toyota dealerships, keeping me posted throughout the search. Cut forward just a week and my wife and I were proven correct as our current vehicle broke down needing more work than we were willing to do for it. I called Will to accelerate the timeline and tweak one of my requests. He said, “I’ve got you, and I’ve just gotten the perfect Sequoia for your needs. Can I DRIVE IT TO YOU to show it to you?” He heard my daughter in the background, home sick from school, so he offered to drive it to me to keep her from having to make a trip out to the dealership on a cold day. I repeat, overachiever, and that effort was very much appreciated. We took a ride around the neighborhood and kicked the tires and make the deal right there in my driveway! I was out the door with my new (to me) Sequoia the very same day. My wife met us at the dealership, signed the papers, Curry Stone the store manger and Chandler Capehart in finance heard that dealing with new car papers and such was one of her least favorite places to be spending her time so the entire process was gift wrapped and made her time on site less than 15 minutes. Bottom line, from start to finish Will Winter made this process easy, accessible, and without any fails, forces, or pressures. I would, and will, and have already, recommend Will to anyone seeking to find their next new car if they want to feel like they have a teammate in the process and not just a salesman. 10/10 More

Dale was extremely informative and personable. He made our car purchasing experience great and went above and beyond to make sure we were happy and taken care of. We would recommend him to anyone! He made our car purchasing experience great and went above and beyond to make sure we were happy and taken care of. We would recommend him to anyone! Mr Curry and Mr Chandler also made the purchasing/ finance process easy for us and answered any questions we had. More

Brandon Dale was very personable working with us. Mr. Dale was patient and was not overwhelmingly pushy, he waited for us to find the car that was right for us. Mr. Curry and Mr. Chandler were helpfu Mr. Dale was patient and was not overwhelmingly pushy, he waited for us to find the car that was right for us. Mr. Curry and Mr. Chandler were helpful as well. More

Excellent! Brandon was not pushy, knew a lot about the vehicle. Everyone made you feel at home and was appreciative of my business! Will most certainly shop the Brandon was not pushy, knew a lot about the vehicle. Everyone made you feel at home and was appreciative of my business! Will most certainly shop there again! 5 stars all the way around! More

Will, Chandler, and Curry were amazing! They helped us get the car we wanted at a price we could afford. They were immensely professional, friendly, and kind! We will be back for future pur They helped us get the car we wanted at a price we could afford. They were immensely professional, friendly, and kind! We will be back for future purchases! More

I just bought the most beautiful car and had the most magnificent experience! First, Sam Triplett showed me a car I loved. Curry Stone made some good points about resale value so I knew I couldn’t pass t magnificent experience! First, Sam Triplett showed me a car I loved. Curry Stone made some good points about resale value so I knew I couldn’t pass this car up. Then, Nicholas Galindo helped me get the initial paperwork done quickly and efficiently. They even offered us refreshments! Then, Chandler Capeheart made the purchase an absolute pleasure by ensuring he got the payment exactly where I wanted it and getting me a good interest rate! It took us under an hour from start to finish to purchase this car. Everyone treated us like friends and we left feeling excited and grateful. Thanks for such a wonderful car-buying experience everyone! More