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Capital Toyota, Inc.

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.8
1,621 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,621 reviews

April 14, 2025

Very impressed with how professional the staff was and was able to Communicate my needs to them. Buying experience was top notch. More

by joseph.lathers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Hefner
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Apr 14, 2025 -

Capital Toyota, Inc. responded

Thank you so much for sharing your experience with us! We’re thrilled to hear that you felt comfortable communicating your needs and that our team delivered a top-notch, professional experience. That’s exactly what we strive for—making every guest feel heard, valued, and genuinely cared for. At Capital Toyota, we believe we’re Better Together, and it’s experiences like yours that remind us why we do what we do. Thank you for choosing us and we’re honored to have been a part of your journey!

April 12, 2025

Longtime customer. Have had 4 Toyotas and a Jeep serviced there for 8 years. This time whew. Brought in one of our Tacomas for brakes and a checkup. After waiting 3+ ho More

by dmarquart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brody Stokes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Thacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth in service 5 stars
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Apr 14, 2025 -

Capital Toyota, Inc. responded

Thank you so much for being a loyal Capital Toyota guest over the years. It means the world to us that you’ve trusted us with your vehicles for the past eight years. We’re truly sorry to hear about the delay and unexpected cost during your most recent visit. That’s not the level of service we aim to provide, especially for someone who’s been part of the Capital Toyota family for so long. To help make things right, please expect a call from our Service Manager, Marty Woody. He’d like to personally connect with you, go over what happened, and see how we can better support you moving forward.

April 11, 2025

Great customer service and communication! Really made sure I was comfortable and would definitely recommend Bryan, AJ and the crew at Capital Toyota! More

by Callie
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Sterzik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Bunch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 09, 2025

Thank you Curry and Will for helping us with the best customer service we have ever had! More

by Jaclynnfleet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

Capital Toyota, Inc. responded

That's wonderful to hear, Jaclynn! Thank you so much for taking the time to share your positive experience. We're thrilled that Curry and Will provided you with the best customer service you've ever had! We truly value their dedication to our customers and are so glad they made your experience a great one. We appreciate your business and hope to have the pleasure of assisting you again at Capital Toyota in the future.

April 03, 2025

I found my interactions with the sales team, specifically, Dakota to be professional and helpful. I am a critical and difficult to please buyer with high expectations. I have walked out of many More

by KG-CA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Rodick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Capital Toyota, Inc. responded

Thank you so much for the kind words and for sharing your experience with us! It truly means a lot—especially knowing how high your expectations are and how thoughtful you are in choosing where to do business. We’re thrilled to hear that Dakota provided you with the level of professionalism and attentiveness you were looking for. He genuinely enjoys helping guests find the right fit, and it's wonderful to know his listening and efficiency stood out during your process. We’ll be sure to pass along your appreciation—he’ll be proud to hear it! And thank you as well for the shout-out to Teresa! She’s often one of the first voices our guests hear, and it’s so great to know her care and helpfulness made a positive impression. From all of us at Capital Toyota, we’re grateful you gave us the opportunity to serve you. If there’s ever anything you need down the road, we’re here for you.

April 02, 2025

Friendly staff. Quick turnaround for service. Could use better snacks and perhaps coffee and water in the waiting room. More

by Ducks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Leamon
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Capital Toyota, Inc. responded

Hi Ducks, Thank you for the kind words! We’re so glad to hear that our team took great care of you and got your service done quickly—music to our ears! And thank you for the honest feedback about the waiting area. We always want your time with us to feel as comfortable and welcoming as possible, and you're absolutely right—better snacks and a fresh cup of coffee can go a long way. We’ll be looking into how we can step up our snack game and make the lounge experience even better. We appreciate you, Ducks, and look forward to seeing you next time!

April 02, 2025

Wife and I were happy we were talking with a knowledgeable person and that he was friendly and not pushing us .we found exactly what we wanted an have loved the car we found More

by jerrylfitzsimmons
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryan Bunch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Capital Toyota, Inc. responded

Hi Jerry, Thank you so much for the kind words! We’re so glad to hear that you and your wife had a great experience with us. It’s wonderful that we could help you find exactly what you were looking for without any pressure—our goal is always to make you feel comfortable and well-informed throughout the process. We’re thrilled to know that you’re loving the car you found, and we truly appreciate you choosing Capital Toyota. If you ever need anything, we’re always here to help!

April 01, 2025

Super easy to work with! The team at the dealership is top notch, trustworthy and professional. There is plenty of inventory to check out! Bryan and Chandler made this proces More

by jamielcc22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Bunch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

Capital Toyota, Inc. responded

Hi Jamie, Thank you so much for the incredible feedback! We’re absolutely thrilled to hear that your car-buying experience was the best you’ve ever had—that truly means the world to us. It’s great to know that Bryan and Chandler made the process so easy and enjoyable. We always strive to provide a top-notch, trustworthy, and professional experience, and it’s fantastic to hear that we succeeded in doing just that for you. Plus, we’re glad you found plenty of inventory to explore! Thank you for choosing Capital Toyota, and if you ever need anything in the future, don’t hesitate to reach out. Enjoy your new ride!

April 01, 2025

Extremely easy to deal with, I never thought that buying a truck could be so easy! Bryan and Chandler made the experience so enjoyable. Bryan Bunch, listened to my needs and found the Tacoma that checked al More

by JohnC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Bunch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

Capital Toyota, Inc. responded

Hi John, Thank you so much for your fantastic feedback! We’re thrilled to hear that your truck-buying experience was so easy and enjoyable. Bryan and Chandler truly aim to make the process smooth and stress-free, so it’s great to know they hit the mark for you. It’s awesome that Bryan was able to listen to your needs and find the perfect Tacoma that checked all the boxes. We’re so glad you’re happy with your new truck! Thank you again for choosing Capital Toyota, and if you need anything down the road, we’re always here to help.

March 31, 2025

The service we received at Capitol Toyota was amazing. Bryan Bunch made out car shopping simple and easy. And helped us drive away in a beautiful new Toyota Tacoma. More

by smslaughter91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Bunch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

Capital Toyota, Inc. responded

Thank you so much for the wonderful feedback! We’re thrilled to hear that Bryan made your car shopping experience simple and easy. It’s always our goal to make the process as smooth and enjoyable as possible, and it’s fantastic to know Bryan helped you find the perfect Toyota Tacoma. We hope you’re loving your new ride, and if you ever need anything, we’re here for you! Thanks again for choosing Capital Toyota—we truly appreciate your business!

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