Back

Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,567 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
Contact Dealership

11500 East Colonial Drive

Orlando, FL

32817

Directions

By Type

Showing 1,567 reviews

November 15, 2018

Tool to long Knew what I wanted but it took almost 4 hours should have been in and out in less than 2 hours.Was pleased that Josh delicered my truck. More

by CEVANS2434
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave feedback with us on your time spent at the dealership. We are sorry that it took longer than you expected, but appreciate you being patient! Congrats on your purchase! If you ever need anything, let us know.

November 15, 2018

Professionalism This review is to express my deepest appreciation for the service provided during my truck-buying experience at Carl Black Chevy/GMC, in Orlando, FL More

by 2016 Nissan Maxima SR (Rolon)
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Palko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Razvan Matei
Nov 16, 2018 -

Carl Black Chevrolet Buick GMC responded

Wow, we love getting such detailed feedback from our Valued Carl Black Customers! We are elated to hear that each visit is fantastic. We will be sure to pass on this great review with our team! We can't wait to see you again!

November 15, 2018

Great ! Josh cataldo went above and beyond to help me get in a vehicle! Definitely coming back again in the future! He made the time and wait worth it, He gav More

by PEDROLUISMARIN1998
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Castaldo, Razvan Matei
Nov 16, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you, Pedro, for the great feedback on your time spent at the dealership with Josh! We look forward to working with you again in the future! If you ever need anything, let us know!

November 14, 2018

Simply the best! I have been a customer for two years. The sales and finance team worked exceptionally hard for my financing as I was unemployed and facing a terminall More

by ELIZABETH.HARGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Levitt, Kamau Wilson
Nov 15, 2018 -

Carl Black Chevrolet Buick GMC responded

Elizabeth, we love getting feedback from our loyal customers! We are elated to hear that you had a great overall experience at the dealership! It is great to hear that Dowain was a pleasure to do business with. Your five-stars and recommendation mean the most to us! We hope to see you again soon. Take care!

November 14, 2018

Great deal. Great service and support Matt Miller did a great job finding us a vehicle that was a best fit for our family in terms of budget and needs. Well prepared prior to our appointm More

by BRADEASTERDAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2018 -

Carl Black Chevrolet Buick GMC responded

Brad, we are elated to hear that you had a fantastic overall experience at the dealership with Matt! Congrats on your new vehicle for you and your family. If you ever need anything, let us know. Welcome to the Carl Black Family!

November 13, 2018

Great Wonderful experience. Long process but helped me into a great car. The days were long cleaned it up nice and they worked hard to find a car in my rang More

by MARCJAMES53BLAST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorden Mesenbourg, Dylan Pellegrino, Bryan Levitt
Nov 13, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you, Marc, for taking the time to leave feedback with us. Although it was a long process we thank you for being patient! Congrats on your purchase. If you ever need anything, let us know.

November 12, 2018

Exceptional customer service Sales team listened to my needs and desires and got me set up in my dream truck at an exceptioanal price. The entire process was quick and professiona More

by KYLERICHMOND414
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Pellegrino, Sam Brutus
Nov 13, 2018 -

Carl Black Chevrolet Buick GMC responded

Kyle, we are happy to know that you had a great overall experience at the dealership! Congrats on your dream truck! If you ever need anything, let us know! We hope to see you again. Thank you for the five-stars and recommendation! Take care.

November 12, 2018

Outstanding and straight forward experience I purchased a 2018 Malibu and I couldn’t be happier with my experience at Carl Black of Orlando. Leo, Matei and Hector were all very professional, res More

by JOE.NEUSCH@GMAIL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Razvan Matei
Nov 13, 2018 -

Carl Black Chevrolet Buick GMC responded

Joe, we thank you for the fantastic review of your time spent at the dealership! We are thrilled to know you had a great car buying experience with the team! Congrats on your 2018 Malibu! Thank you for your recommendation and five-stars! Take care.

November 08, 2018

Great salesman and finance petson I would highly recommend David and Hector to my friends. It was a pleasure working with both of them especially David Seldin. Excellent knowledge of t More

by NONE3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Seldin, Razvan Matei
Nov 09, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave feedback on your time spent at the dealership with David and Hector! We strive to have the best Customer Service at all times and are happy to know your expectations were met! We hope to see you again soon. Take care!

November 08, 2018

The easiest purchase and at a great price The wife and I were looking to purchase a SUV and she was determined to get a Yukon. Carl Black had the best price and Rahiem Brown made purchasing th More

by BigHerm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2018 -

Carl Black Chevrolet Buick GMC responded

Thank you for taking the time to leave feedback with us on your time spent at the dealership! We are happy to know you and your wife ha a fantastic car buying experience. If you ever need anything, let us know! Welcome to the Carl Black Family!

...
117
...