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Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,567 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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11500 East Colonial Drive

Orlando, FL

32817

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Showing 1,567 reviews

July 31, 2018

Excellent Sales Dept Dowaine in sales was excellent, negotiated with respect, put together a great deal on a new Terrain. I’ve never been treated better at any dealership More

by GMForever
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Levitt, Kamau Wilson
Aug 01, 2018 -

Carl Black Chevrolet Buick GMC responded

We thank you for taking the time to leave a review with us on your time spent at the dealership with Dowain, Bryan and, Kamau! We thank you for the recommendation and the overall five-star experience and hope to see you again soon!

July 31, 2018

Carl Black Orlando Consistently Exceeds Expectations I have leased three vehicles from Carl Black and have purchased two vehicles from them. Leo in sales and Matei as a manager treat me like family. They More

by SteveCFL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Razvan Matei
Aug 01, 2018 -

Carl Black Chevrolet Buick GMC responded

Hi Steve, we thank you so much for taking the time to leave a detailed review of your times spent at the dealership. We are elated to hear that you always have a great car buying experience with Leo and Razan and that Louis is also great. We greatly appreciate your recommendations and if you ever need anything, please let us know.

July 30, 2018

Great experience From the minute I walked in to the time I left with my new vehicle Leo my salesman and Bryan the manager worked excellent with me. I came in with a pr More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Levitt
Jul 30, 2018 -

Carl Black Chevrolet Buick GMC responded

Hi Jim! We are elated to hear that your time spent at the dealership with Leo and Bryan was a great experience for you! We thank you so much for your recommendation and hope to see you again soon.

July 28, 2018

Excellent experience This was a flawless experience. Everything went smoothly. There was no high pressure and we were made to feel very comfortable. We won’t hesitate More

by DonnaN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamau Wilson
Jul 30, 2018 -

Carl Black Chevrolet Buick GMC responded

Donna, we are thrilled to hear about your excellent experience at the dealership. We thank you for taking the time to leave a feedback and an overall five-star rating and recommendation! If you ever need anything, please let us know!

July 27, 2018

Grade A service Our advisor Dylan, was amazing. He worked with our business for over two weeks and kept us up to date on the best factory incentives. When the best on More

by Adaptive
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Pellegrino
Jul 27, 2018 -

Carl Black Chevrolet Buick GMC responded

We are so happy to hear that Dylan was helpful and knowledgeable throughout the whole car buying experience! Congrats on your new truck! If you ever need anything, please let us know! Welcome to the Carl Black family!

July 26, 2018

Amazing service Wonderful buying experience. I really got a good deals and the team that worked with me made sure to be with me every step of the way. More

by BNBBCB66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh was helpful and patient, he knew the vehicle he was selling. Hector made sure we got the best deals available, Josh Castaldo
Jul 27, 2018 -

Carl Black Chevrolet Buick GMC responded

We are so thrilled to hear about your wonderful car buying experience at the dealership! We hope to see you again soon!

July 26, 2018

Always a Great Experience This is my second purchase through Carl Black of Orlando. My first purchase was almost six years ago and nothing has changed, the staff are very frien More

by Kane1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2018 -

Carl Black Chevrolet Buick GMC responded

Hi Kane, we are thrilled to hear about your ongoing positive experiences at the dealership and that Raheim and Hector were helpful and knowledgeable in finding the best vehicle for you! We can't wait to see you again and thank you so much for the five-star recommendation!

July 25, 2018

They worked hard to get me a great deal When the financing on my original selection did not work out for my budget they came up with an almost Identical vehicle that had less miles and a lo More

by DOUGJUMP9
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Brutus, Kamau Wilson
Jul 26, 2018 -

Carl Black Chevrolet Buick GMC responded

Hi Doug! We are so happy to hear that Matt and Kamau went above and beyond to get you into a vehicle that you are proud of! We are elated to hear that your experience at the dealership was great. If you ever need anything, please let us know!

July 25, 2018

Great Experience with Josh Patterson! I came all the way from Merritt Island after having negative experiences at my two closest dealers. Well worth the trip! Josh had the exact vehicle I More

by Scottrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamau Wilson
Jul 25, 2018 -

Carl Black Chevrolet Buick GMC responded

Scott, we thank you for taking the long drive to the dealership! We are happy to hear that Josh was helpful and knowledgeable during your car buying experience! Congrats on the new 2018 Acadia! Thank you for the recommendation. If you ever need anything, please let us know!

July 25, 2018

Great customer service We had a great experience and would buy here again. Josh was very attentive every step of the way and really demonstrated a lot of knowledge about the More

by ABIGUEYSSHOAF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Razvan Matei, Kamau Wilson
Jul 25, 2018 -

Carl Black Chevrolet Buick GMC responded

We are elated to hear about your great experience at the dealership with Josh. We thank you for taking the time to leave a review and an overall five-star experience! Congrats on your new purchase! We can't wait to see you in the future!

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