Back

Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,575 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
Contact Dealership

11500 East Colonial Drive

Orlando, FL

32817

Directions

By Type

Showing 1,575 reviews

October 01, 2020

Carl Black dealership had the models i was looking for and the price was negotiable. They honored my GM family 4% discount and 20% off Retail price! More

by SCOMM0007
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brandon Morris
Oct 01, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, glad to hear all was honored for you here at CBO! Thanks for coming in. Take care; we look forward to seeing you next time.

October 01, 2020

my experience here was great! i’m a 19 year old girl and felt very comfortable through the whole process. no one tried to pressure me into buying something expensive that i didn’t want, which i feel others More

by EEM0102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay
Oct 02, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, thanks for your review. We're happy to hear you felt comfortable throughout your experience here at Carl Black. Take care, we look forward to seeing you again!

September 30, 2020

We dealt with salesman Jack Cherilus. Jack was upbeat, compassionate and worked hard to earn our business. We explored a few different options and Jack was patient throughout the evening. Thank you Jack! More

by JIMRUHL8
Price
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Cherelus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Levitt
Oct 01, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Jim, thank you for your review and loyal business! Glad to hear Jack and the gang patiently provided a good experience for you throughout the evening. Enjoy the new vehicle, and we'll look forward to seeing you again in the future.

September 30, 2020

Best experience I have had at a Dealer since moving to Florida 4 years ago. Thank you for making this experience smooth and painless . Greg and kip are first class thru the whole process More

by Mike Maniscalco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Greg kelly. Kip kelly
Oct 01, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Mike, thanks for the review! We're happy to hear that Greg and Kip were able to provide a smooth, painless dealership experience for you. Take care, and we'll see you next time.

September 30, 2020

Dwight was great we feel like we won the lottery we love the Acadia that we bought and feel like we got a great deal everyone that was there made sure we were ok offered us water etc. we would buy more vehi More

by MABUSH38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwight McCombs
Oct 01, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Ma, glad to hear Dwight and the gang provided a great experience for you! Thank you much for stopping in and for leaving the kind review. Enjoy the new Acadia, and we'll see you next time.

September 30, 2020

Very helpful and courteous staff. Focused on our needs and best interests. Listened to us as customers, and supplied us with the options and a proper recommendation. More

by SusallaP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Susalla, thank you for your review. We're delighted our staff could meet all your needs and keep your best interests at heart. Enjoy the new vehicle! We look forward to seeing you next time.

September 30, 2020

It has been a lot of years since I last purchased a vehicle. The experience was surprisingly pleasant. JR was courteous and did not attempt to pressure me in any way. He actually listened to me and More

by CATBUTLER777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : JR Munoz
Oct 01, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Cat Butler, glad that JR could introduce you to a positive vehicle-buying experience. Thanks much for the review and the kind recommendation. Enjoy your new Tahoe!

September 29, 2020

Advertised price was the price we paid, no bait and switch. Very good discount, probably making room for the 2021 models. Got a fair trade in for my 12 year old Saturn. More

by CARLDSTUCKEY
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Levitt
Oct 01, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Carl, thanks for the review (and for having a great name)! Glad we could get you a good deal on your trade-in and new ride. Take care; we look forward to seeing you next time.

September 29, 2020

The service was amazing. It was a pleasure doing business with you guys! The salesman, Luis, was really dedicated and tried to help me a lot. More

by YELEHERNANDEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 01, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Yele, glad to hear Luis provided an excellent experience for you here at CBO. Thanks much for stopping in and for leaving your review. We look forward to seeing you next time!

September 29, 2020

Been doing business here for 10 years. Great service all the way around. You won't find a better dealership in town. Feel free to try. Good luck. More

by NEWGALAXYGIFTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Morris
Oct 01, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, thank you much for your feedback and loyal business! We greatly appreciate the kind words. Take care; we look forward to seeing you next time.

...
42
...