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Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,575 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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11500 East Colonial Drive

Orlando, FL

32817

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Showing 1,575 reviews

September 28, 2020

David and the Finance Manager were fantastic. They made the process very simple. The showroom was a Covid safe environment. They repaired a check engine light, and even hand delivered my car to my front do More

by EACGOFISH4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Judovits
Oct 01, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, we're happy to hear David and the finance manager made the process simple and that you felt safe at our dealership. Thanks for choosing CBO, and for taking advantage of some of our remote services. Take care; we look forward to seeing you next time.

September 26, 2020

Dwight is exceptional. He has it all: product knowledge, he listens to our needs, does not pressure and, comes across as a sincere friend. Even though we live in Merritt Island, we will make the More

by JRQUEEN1011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dwight McCombs
Sep 28, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, thanks for the review. We're happy to hear Dwight has provided a great, genuine experience for you at CBO and appreciate you making the trip out from Merritt Island. See you next time!

September 25, 2020

Friendly and Professional. Couldn't be any better, would recommend them to anybody.The sales associate Josh Willord very knowledgeable and friendly, great with the customers needs. More

by MICHAEL305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Willford
Sep 25, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Michael, thank you for your review and the kind recommendation! Glad to hear Josh did an excellent job attending to your needs. Thanks for stopping in; we look forward to seeing you next time.

September 24, 2020

Excellent working with these guys, They truly did a wonderful job getting the deal done. Thank you and I will for sure be sending people in. More

by JOCELYN14367
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Hanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Jocelyn, thanks for the review and kind recommendation. We're happy to hear our team was able to provide a top-tier experience and close the deal for you. Take care; we'll be looking forward to seeing you again in the future.

September 23, 2020

Josh was great. Great Customer Service, from Sales, to Financing - The entire experience was wonderful. We will definitely recommend this location to anyone. Like I said all around greatnesses! More

by JGA23EE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Wofford, Bryan Levitt
Sep 23, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, we're happy to hear Josh and the whole team provided a top-tier experience for you today. Thanks much for the recommendation and kind words! We look forward to seeing you again when the time comes.

September 23, 2020

Salesman was very knowledgeable and most of all patient and listened to my desires. Although this process was very lengthy he managed to make me comfortable. More

by SSMITHRONNIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Cherelus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh finance guy
Sep 24, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, glad to hear the sales gang was able to provide a comfortable experience for you today! Thanks for leaving your feedback and for stopping in. Take care, and we'll look forward to seeing you next time.

September 23, 2020

Thanks !!!! It was a pretty much pleasurable experience !!! Did not know about the added extended warranty added on till the very end when I was ready to go and finishing up the paperwork!!! Not a good thi More

by NYCUBAN65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Judovits
Sep 23, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, thanks for your feedback! Glad to hear that your experience at our dealership was a pleasurable one. Feel free to contact us with any further questions regarding the myChevy app! Take care, and we'll see you next time.

September 22, 2020

I had a wonderful experience at Carl Black. This was my first time here and I was treated with kindness and respect. My salesperson Brandon M was fantastic!! It was a terrible rainy day when I was there an More

by AJDRESSLER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brandon Morris
Sep 22, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi AJ, thanks for the feedback! Glad Brandon was able to go above and beyond and get you the vehicles you wanted to see. Thanks for coming by! We look forward to seeing you next time.

September 22, 2020

CarlBlack is like my Family, always there when I need them from the beginning until the finish, all process crystal clear. I am glad to have CarlBlack as my car dealer. More

by LleonSys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raheim Brown, Dwight McCombs
Sep 22, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Lleon, thank you much for the kind words! We're glad to have you as our customer and appreciate your loyal business. See you next time.

September 22, 2020

The sales rep David greeted me in the parking lot. I already knew the vehicle I wanted. A used 2012 Corvette. We probably took a test drive. I told him what my budget was. And he worked diligentlyTo wor More

by BRIDER59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Palko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Judovits
Sep 22, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, glad to hear David was able to get you the 2012 Corvette you were after! Thanks for choosing CBO. Enjoy the new ride; we look forward to seeing you next time.

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