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Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,567 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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11500 East Colonial Drive

Orlando, FL

32817

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Showing 1,567 reviews

September 16, 2020

Salesman Jeff Johnson worked with us to get the deal we wanted. We are happy with our purchase and would recommend Carl Black dealer to family and friends. More

by SUZANA.GRANADO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Suzana, glad Jeff was able to come through and get you the deal you were searching for. Thanks much for the recommendation! Enjoy the new vehicle; we look forward to seeing you next time.

September 16, 2020

Extremely efficient, engaging and helpful service. Customer interaction was top notch as they listened to what you needed and consequently provided plenty of options and helpful advice to solve your g More

by CHRISTOPHER.STANTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Cherelus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Christopher, thanks for your feedback! Glad to hear the team provided a top-notch experience for you today and could help you find a vehicle that does what you need it to. Take care.

September 16, 2020

The salesman Dwight was exceptional & continues to help even now , but I was surprised that the passenger side floor mat that was missing was not replaced ,other than that all went OK . Larry Mohrman More

by DIGGERSLICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwight McCombs
Sep 16, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Larry, thanks for stopping in! Glad to hear Dwight has provided (and continues to provide) excellent support on your recent purchase. We appreciate the feedback and look forward to seeing you next time.

September 15, 2020

I am extremely pleased with the service and the assistance that Leonard Willis, Carl Black Sales Representative, provided to find a vehicle that met my needs. T. Walyus More

by twalyus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Levitt
Sep 15, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi T., thanks for your feedback! We're happy Leonard and the gang were able to find you a great vehicle that suited your needs. Enjoy the new ride; we look forward to seeing you next time.

September 15, 2020

Luis worked so hard and got me the deal I asked for. He was very friendly, listened well and made sure I was happy. He had more knowledge about the vehicle than I could believe. Hector backed him up and w More

by BASSTUD2U
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, we're happy to hear Luis and Hector were able to get you a great deal and provide you with a top-tier experience. Thanks much for stopping in and for leaving your feedback. All the best!

September 14, 2020

Great place. Friendly people. They get the job done. They do everything in their power to put you in a car. Hope to buy another soon from this place. More

by WBETTS99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brandon Morris
Sep 14, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, glad to hear your visit to CBO today was infused with good vibes through and through. Thanks much for stopping in! We greatly appreciate your business and kind feedback. All the best.

September 12, 2020

I was very pleased with the dealership. The salesman did everything to make sure that I got a vehicle that Iike. Finance worked hard to get me approved at a payment that I could afford. I didn't give 5 star More

by RAIA041561
Recommend Dealer
Yes
Employees Worked With
Sep 15, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, glad to hear that you had an overall top-tier sales experience here at CBO. We apologize for the wait regarding the Owner’s Manual. Feel free to make a call to our business director, Travis Hanes, at 407-426-3000 for more information on this. In the meantime, you may also be able to find the manual online; just enter your vehicle information here if it’s a GM: https://my.gm.com/how-to-support/manuals.

September 11, 2020

Replaced my rear light assembly for free because I had less than 72,000 miles on car. I didn't know I had that option. Doug, the service guy mad crew are awesome. Excellent service for a premium automobil More

by drjamie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug
Sep 11, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Dr. Jamie, glad to hear the service gang was able to replace your light for free and provide an excellent experience for you today. Thanks for entrusting us with your Yukon! We'll see you next time.

September 11, 2020

I’m not much of a review writer but I’ll give it a shot, I went online to Carl Black Chevrolet’s website, I found the Chevy traverse redline edition that they had in stock, filled out the information name a More

by TKD049
Recommend Dealer
Yes
Employees Worked With
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, thanks for taking the time to write your review! We really appreciate it. Glad to hear that you had a smooth, easy purchasing experience for your new Traverse. All the best.

September 11, 2020

Hello, This is Mike! My wife Wanda and I went to Carl Black Chevrolet because she is friends with Adi. We were treated with Soooo much Love and Respect and felt like Family. We will HIGHLY recommend this More

by WANDAJASKOWIAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Hanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : That Dude in Financing was AWESOME too!, Bryan Levitt, JR Munoz
Sep 14, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Mike, glad to hear you and Wanda felt the love and respect from our team here at CBO; that's what we aim for! Thank you much for your feedback and kind recommendation. Take care.

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