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Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,565 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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11500 East Colonial Drive

Orlando, FL

32817

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Showing 1,565 reviews

September 10, 2020

JR was not pushy or try to sell me something I didn’t want or need. He put me at ease. I have had bad experiences at dealerships in the past. I will go back to this one for my next car. More

by Rcgop
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Munoz
Sep 10, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, glad to hear our team was able to give you a laidback, honest car-shopping experience without any pressure or questionable tactics; that's what we aim for. Thanks for coming by, and we look forward to seeing you on that upcoming return!

September 10, 2020

Lemuel Jones for employee of the month. His service was above and beyond. Very happy with my purchase and the service. All my questions where answer which made it easier for my decision on making the purch More

by Fredo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lemuel "LJ" Jones
Sep 10, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there Feedo, thanks for your feedback! Glad to hear that Lemuel provided a great time for you today at CBO. Enjoy your new ride; we look forward to seeing you again someday.

September 09, 2020

Great Dealership, we went well out of our way for low pressure customer service. This was our third vehicle from this dealership. Will definitely return. More

by INFO78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruno Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, thanks for your feedback and loyal business! We appreciate you coming out of your way to seek out the Carl Black experience again; we always work hard to make it worth it. Take care; we hope to see you again someday.

September 09, 2020

I cannot say how grateful for making the purchase of my car after leasing so easy!! All from the comfort of my own home. Thanks! More

by MSMITH2847
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Levitt, David Judovits
Sep 10, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, glad to hear that the post-lease purchase process was done smoothly for you by our team! Thanks for taking advantage of our remote options. Enjoy the vehicle, and take care.

September 09, 2020

It was a satisfying experience. Dwight went above and beyond to make this deal for me. The finance manager was very nice as well. Thank you More

by DMONTGOMERY621
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dwight McCombs
Sep 10, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, glad to hear Dwight was able to go the extra mile to make a satisfying deal for you! Thanks for choosing Carl Black. Enjoy the new ride; we look forward to seeing you next time.

September 09, 2020

Jonh Vega excelente persona, amable, humilde, dinamico, servicial y muy atento. Lo recomiendo al 100% 💯. Habla nuestro idioma Español. Es Puertorriqueño 🇵🇷🇵🇷&#127477 More

by GONZALEZMARANGELI8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Vega
Sep 10, 2020 -

Carl Black Chevrolet Buick GMC responded

Hola Gonzalez, muchas gracias!

September 08, 2020

I had the pleasure of dealing with Lizzie F, JR M, John P, and Bryan L. They are outstanding in their jobs, made me feel welcome, and comfortable. They knew their job, but didn’t treat me like a number, bu More

by PATRICIA.COUTURE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Palko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lizzie F., Bryan Levitt, JR Munoz
Sep 10, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Patricia, thanks for the feedback! We're happy our gang was able to provide you with a comfortable, welcoming experience at CBO. We greatly appreciate you stopping in. See you next time!

September 08, 2020

Jeffrey was a very non pushy sales person. He listened and showed me cars within my price range with low mileage. Bought us lunch 2 More

by JUDYGARAY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Levitt
Sep 10, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Judy, glad Jeffrey could provide a non-pushy sales experience for you and even buy you lunch! Thanks for stopping in at Carl Black. Take care, and we'll see you next time.

September 02, 2020

Sales staff was great.. Louis did a fantastic job.. The owner was there to make sure we were being taken care.. Great experience..Great Job More

by BOBBY50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Bobby, glad to hear Louis and the gang did a great job taking care of you at CBO today. Thanks for stopping in! Hope you enjoy the new vehicle. We look forward to seeing you again in the future.

September 01, 2020

I'm very happy to say that I was treated really well for the first time buying a new vehicle from Carl Black. Luis Rogas the salesman was awesome. More

by JMBARBEAU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, glad to hear Luis and the gang provided suitable treatment for you here at CBO! Thanks for coming in. We'll see you when fate brings you back our way; take care.

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