Back

Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,570 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
Contact Dealership

11500 East Colonial Drive

Orlando, FL

32817

Directions

By Type

Showing 1,570 reviews

June 29, 2020

It was ok Can't say much for the time spent going over the vehicle and it's features . Learning more about it from youtube the the dealership. Asked for a seco More

by ED36575
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruno Blanco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Ed, we’re glad you had a solid initial sales experience here at Carl Black. Sorry we missed your message about the key fob. Please give a call to our service director, Travis Hanes, at (407) 540-9244 if you’d like to discuss this matter further. Take care.

June 28, 2020

Very easy to work with. Only complaint is we specifically asked to have everything ready to go upon arrival. We have health issues and due to current conditions need to be exposed to the least More

by MELANIE719
Recommend Dealer
Yes
Employees Worked With
Bruno Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Melanie, glad that we were able to provide you with an overall smooth, easy experience here at Carl Black Orlando. Sorry to hear about the financing wait; we always try to work everyone through as fast as possible while still providing at a top-tier experience. Thanks for coming by, and we look forward to seeing you next time!

June 28, 2020

Clark Black Chevrolet on East Colonial is a full service dealership with old school values. Good service, honesty and transparency. They work hard to get you a good deal and then they go out of their way t More

by STUDYPRO
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dwight McCombs, Kenny Aguayo
Jun 29, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, thanks for the feedback! We're happy to hear the values we prize so dearly come across to our customers. Thanks for coming by and for leaving the kind words. See you next time!

June 27, 2020

I loved the Carl Black team in Atlanta , so it was my first choice here in Orlando. I’m pleased with my decision in doing so. Dowain and the team here are outstanding ! Thank you to everyone involved in More

by SPEEDBUMP676
Recommend Dealer
Yes
Employees Worked With
John Palko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwight McCombs
Jun 29, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, glad to hear we take the honor of being that top choice! Thanks for coming by and for your positive feedback; we greatly appreciate it. See you next time!

June 27, 2020

Excellent service as always. Dwight went above and beyond to help us get the car of our dreams. We will always return to Carl Black for future vehicle purchases. More

by Alexandra
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dwight McCombs
Jun 29, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi Alexandra, we're delighted to hear that Dwight was able to get you inside the car of your dreams. Thanks for coming by and for leaving your lovely feedback. See you next time!

June 27, 2020

Excellent Car buying experience. Staff was courteous, informative, and safety oriented. Omar Rodriguez has created a true affordable and safe buying experience in difficult times. I have purchased 6 vehi More

by Pacemaker
Recommend Dealer
Yes
Employees Worked With
John Palko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Levitt
Jun 29, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, we're overjoyed to hear that your experience at our dealership was an excellent one. Glad Omar's efforts at safety were successful. Thanks for all the loyal business over the years! See you again whenever the wind carries you back our way.

June 27, 2020

Very good service and the finance guy was very helpful also! Jeffrey was very nice and helpful. He even bought us lunch! It was a very easy experience and will come back next time I need a car! I love More

by TKELLEY4528
Recommend Dealer
Yes
Employees Worked With
Josh Neville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, glad to hear that everyone could be satisfactorily kind and helpful for you today; hope the lunch was tasty! Thanks for coming by, and we look forward to seeing you next time. Enjoy the Cadillac.

June 27, 2020

We have been Carl Black Chevrolet/ GMC customers for at least twelve years now. My daughter, granddaughter and her husband, and my brother all are happy and proud customers. We love Carl Black. More

by MMOLEARY09
Recommend Dealer
Yes
Employees Worked With
John Palko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Cherelus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi guys, thanks for the feedback! We're endlessly grateful for your loyal business over the years. Glad we've been able to continue making y'all happy and proud. See you next time!

June 27, 2020

Purchased a new Traverse- great group of people. Worked as a team and made the purchase process pleasurable. First GM product we have purchase and we are very happy! More

by merlinucf
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dwight McCombs
Jun 29, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, glad to hear we could make your purchase of the new Traverse a positive one; welcome to the GM family! Thanks for coming by, and we look forward to seeing you many more times in the future.

June 27, 2020

I was very satisfied with the service and the vehicle that we purchased at Carl Black. I look forward to purchasing my next vehicle from there. Dowain and Raheim were fantastic to work with. More

by WROOT1976
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dowain Nunes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Levitt
Jun 29, 2020 -

Carl Black Chevrolet Buick GMC responded

Hi there, glad to hear Dowain and Raheim provided a great experience for you today and that a hefty level of satisfaction was achieved. We look forward to your next purchase as well! Take care.

...
55
...