Carl Burger Dodge Chrysler Jeep RAM World

Jeep Wrangler Danny provided high level efficient service and assistance finding the perfect vehicle for my budget. He was helpful, knowledgeable, and made the ent Danny provided high level efficient service and assistance finding the perfect vehicle for my budget. He was helpful, knowledgeable, and made the entire process run smoothly from start to finish. More

Just bought my second car at Carl Burger What I like about their dealership is the selection, the service, and the knowledge Jesse Garcia brought to the appointment. I bought a Alfa Romeo eve What I like about their dealership is the selection, the service, and the knowledge Jesse Garcia brought to the appointment. I bought a Alfa Romeo even though I've owned a Charger and two Challengers--Chrysler owns Alfa Romeo so I felt like I wasn't betraying the home team! More

Challenger Just bought this car and I love it. Could not find a better price and a better customer service I really like these people and how they actually try t Just bought this car and I love it. Could not find a better price and a better customer service I really like these people and how they actually try to help you and find a good car that fits you Sonny and Sam have a great customer service and won't let you down. More

Definitely recommend! Love my new charger! Great prices at this dealer. Sam Potres was very helpful in making sure I walked out with the car I wanted! And he even came in o Love my new charger! Great prices at this dealer. Sam Potres was very helpful in making sure I walked out with the car I wanted! And he even came in on his day off to help me. Great customer service from Sam and Fernando! Honest dealer that doesn’t try to add hidden fees. Thank you! More

Great service Rafael was very knowledgeable and fun to work with. He knew everything about the car I was looking at and wasn’t pushy which is always nice. Rafael was very knowledgeable and fun to work with. He knew everything about the car I was looking at and wasn’t pushy which is always nice. More

Would never recommend This is my second purchase of a van from Carl Burger. Everything was great until my car started breaking down less than 6 months after I bought it. This is my second purchase of a van from Carl Burger. Everything was great until my car started breaking down less than 6 months after I bought it. Starting last year in April, with a 2016, less than 35,000 miles. The undercarriage, brakes, tires, transmission, both sliding door motors have gone out, they have told me I needed an oil change when I had one 2 weeks prior and then my battery went out. It was a 2013 battery in a 2016 van. Phil has told me to go to another dealership when I was speaking to my service advisor (they fired of course), When I called Chrysler the assistant manager of service told Chrysler I stole a Chrysler battery and replaced it with a 2013 Chrysler battery, when I had no use of my arm. I was informed there was a scam at this dealership between Hertz and the previous serevive manager. They would rent cars for parts on cars they would bill for and never fix. I firmly believe that my van is one of these vans. Mrs Burger will not sit down to speak with me.....so it looks like we may have to go to court. Just refund my down payment, all my monthly payments, and give me a new bloody van. I am sure y’all know who this is if you are at the Dealership!!!!! More

Very quick, effective, and successful! Walking into the dealership I knew I wanted a Rubicon, salesman did not try to move me in a different direction . Between test drive , trade in a appr Walking into the dealership I knew I wanted a Rubicon, salesman did not try to move me in a different direction . Between test drive , trade in a appraisal, and talking numbers no time was wasted . Great overall experience . Very pleased . More

New RAM Rebel Owner We couldn't be happier. Thanks Gary and Arturo. Great Team. We got a solid deal on a 2019 RAM Rebel. We went late and saw many trucks to decide wh We couldn't be happier. Thanks Gary and Arturo. Great Team. We got a solid deal on a 2019 RAM Rebel. We went late and saw many trucks to decide what we wanted and what they would cost. Everything is so expensive so we tried to trim our expectations. Arturo listened and jumped on a few options. It got late and we left very informed. Next day went to another dealer in National City and was "shown around" with little understanding, no offer, no discussion of what they could do for me. Spent a lot of time there discussing what we wanted but the guy just showed us around more. Glad we had already learned so much from Carl Burger. Later, went back to Carl Burger Dodge and they knew our name and Gary (Sales Manager) came out to say hello (again). Arturo told us about some discounted vehicles they had that closely matched what we were looking for. He really wanted us to be happy with our selection. They found 99% of what we wanted in the older stock with a HUGE discount off MSRP. He told us right off what we could save and my eyes popped. YES! That's what we want. AWESOME. A $60k truck with almost $15k off. HAPPINESS!! More

Great customer service!!! Brittany was very thorough and knowledgeable when explaining all the details concerning my Jeep. I even got my car back a day earlier than promised! Brittany was very thorough and knowledgeable when explaining all the details concerning my Jeep. I even got my car back a day earlier than promised!! My air-conditioner works perfectly now just in time for summer. A big “Thank You” to Brittany and the service department for all their hard work!! More

False Advertising Certified Vehicle, not disclosing trans re I recently bought a certified Jeep at Carl Burger Dodge and when recieving vehicle there were many things that had issues. No parking brake, transfer I recently bought a certified Jeep at Carl Burger Dodge and when recieving vehicle there were many things that had issues. No parking brake, transfer case and front driveshaft was defective and needs replaced, no windshield wiper fluid worked due to broken attachments and loose wiper fluid cable, gas lid is loose and scratches body panel, interior trim pieces are broken off or warped, electronic shortouts in radio system. When taking car into my local jeep dealership they informed me that the car had a transmission replaced at 58k miles which also wasn't told to me. Once they reviewed issues and contacted service contract at Chrysler they stated they wouldnt cover repairs due to them being a preexisting condition. So warranty wont repair any damages on car I bought May 7th. I informed Carl Burger Dodge and they will review the invoice and let me know. But as a customer and having the car in the shop 9 days now already with a list of uncovered repairs is not what I'd consider a certified would be. As I consult an attorney and wait for invoice for repairs, I'm just thankful I live in Ohio and not signed title into my name yet. More