Carman Chrysler Jeep Dodge
New Castle, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Brought in my 2021 Jeep for an oil change and 2 recalls on a Saturday, waited two hours and they never did the oil change. Tony claims he didn't know i wanted the oil change even through that was the orgin on a Saturday, waited two hours and they never did the oil change. Tony claims he didn't know i wanted the oil change even through that was the orginal service made. Had to make another appointment talked to Tony who was behind the desk sat he ended up refusing to do my service bc I said they had been at fault for me having to come back. Tony has been very rude to me in the past as well. I will NEVER buy a vehicle from them with a poor service manager and department! Inside sales was always great shame the service department isn't the same. More
Terrific dealer easy to work with and super attentive to all our needs every time we call could not be nicer all our needs every time we call could not be nicer More
I bought my last truck here and I’ll buy my next truck here! Helpful people that know there business here! Helpful people that know there business More
Joe and Corey took great care of us. We are so happy with the attention to detail to make sure we got the right warranty and best price. the attention to detail to make sure we got the right warranty and best price. More
Good people to work with at Carman. Would love to see them expand their service department hours. them expand their service department hours. More
Carman does not care about customers, they only care about profit. They started a deal with us and right before we finalized the deal, they sold the car to someone else. This was my sons first car, wi about profit. They started a deal with us and right before we finalized the deal, they sold the car to someone else. This was my sons first car, with money he saved. Now he is just stunned and asking why did they do this to us. I know its not the fault of the sales rep that we dealt with, but there was no help from him at all just a don't know what to tell you response. No ethics at all with Carman. More
Great service! Fantastic staff - friendly and informative!! Great team there all the way around! We’ll be back! Customer for life! This is the beat dealership around!! informative!! Great team there all the way around! We’ll be back! Customer for life! This is the beat dealership around!! More
Excellent service from start to finish-Dave was extremely professional & knowledgeable and went out of his way to help with our purchase. Dave Steller(sales) and John Mayberry(finance) made this an easy and professional & knowledgeable and went out of his way to help with our purchase. Dave Steller(sales) and John Mayberry(finance) made this an easy and pleasant experience!! Highly recommend them both! More
Kevin the salesperson was very courteous and patience. I am enjoying my car. Glad I came to this dealership and was able to work with Kevin. am enjoying my car. Glad I came to this dealership and was able to work with Kevin. More
The sales team was excellent and so is my truck! I got a VERY fair price and I've never felt that way about car buying. VERY fair price and I've never felt that way about car buying. More