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Carman Ford Lincoln

New Castle, DE

Overview
Employees
Reviews
5.0
1,391 Reviews
Carman Ford Lincoln is your New Castle, DE dealership located conveniently at the Route 13/40 split. Carman Auto Group has been a fixture in the community for over 50 years. Winners of the Prestigious Presidents Award for 6 straight years and Dealer Rater Dealer of the Year Award for 2025. Stop in Carman Ford Lincoln to see why we are DRIVEN BY THE BEST.
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193 S DuPont Highway

New Castle, DE

19720

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Showing 1,391 reviews

December 01, 2025

Amazing experience at Carman Ford. They went above and beyond to help me find my dream truck for an amazing price. I cannot recommend these guys enough. Vincent was an exceptional sale More

by pehewett58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Brabender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Grimaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Grimaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2025 -

Carman Ford Lincoln responded

Thank you so much for the wonderful review! We’re thrilled to hear you had an amazing experience at Carman Ford and that Vincent was able to help you find your dream truck. Going above and beyond for our customers is what we strive for, and it’s great to know we hit the mark. We truly appreciate your recommendation and look forward to serving you again in the future! Carman...Driven by the Best!

November 25, 2025

Vincent was responsive, friendly and knowledgeable. Quick to send us walk around videos! Frank made it very easy to work with the paperwork wrap up. Great experience. More

by raygreenhalgh1963
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Azan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Grimaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2025 -

Carman Ford Lincoln responded

Thank you for the wonderful review! We're thrilled to hear that Vincent was responsive and helpful, and that the walk-around videos made your experience even better. We're also glad Frank made the paperwork smooth and easy. We truly appreciate your business and are happy to hear you had a great experience with us! Carman...Driven by the Best!

November 11, 2025

Amazing experience from start to finish. The dealership was extremely responsive, super helpful, very understand on our needs & wants. Made the process feel so simple. We will return to this More

by Natalie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eylem Gokdemir
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2025 -

Carman Ford Lincoln responded

Thank you Natalie for sharing such a wonderful review! We’re thrilled to hear that our team provided an amazing experience from start to finish and made the process smooth and stress-free. It’s great to know we met your needs and expectations — we truly appreciate your trust and look forward to welcoming you back for future purchases! Carman...Driven by the Best!

November 01, 2025

Joe was attentive, personable, and well informed about my car and its status. Joe is a role model for all service personnel. More

by dennisshrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2025 -

Carman Ford Lincoln responded

Thank you for sharing your experience! We’re thrilled to hear that Joe provided such attentive and knowledgeable service. We agree—he’s a great example of the care and professionalism we strive for every day. We’ll be sure to share your kind words with him and the team! Carman...Driven by the Best!

October 27, 2025

I ordered and purchased a 2025 Ford Maverick from Carman Ford and it was a pleasant experience from start to finish. No pressure on trying to get me to buy the car or dealer add-ons which I truly appreciate More

by ptully
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Todd Brabender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Grimaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2025 -

Carman Ford Lincoln responded

Thank you so much for sharing your experience and for choosing Carman Ford for your new 2025 Maverick! We’re thrilled to hear that our no-pressure approach and friendly team made the process enjoyable from start to finish. We truly appreciate your kind words and hope you love every mile in your new truck! Carman...Driven by the Best!

September 28, 2025

Kyle Wilson was the salesperson who helped me with my Ford trade in and new Ford purchase. He was courteous and professional, and he repeated explanations when I had questions. My experience at Carman Fo More

by mfkpennrn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hope Kyelberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2025 -

Carman Ford Lincoln responded

Thank you, for the kind comments ad 4/5-star review. We appreciate you taking the time to review Carman Lincoln. We are glad to have you as a member of the Carman Ford customer family. We look forward to serving you for years to come. Enjoy your new to you Ford. Carman...Driven by the Best!

September 25, 2025

Great experience easy to work with great sense of humor great person explains everything thanks More

by Michael.Stapleford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Ponsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2025 -

Carman Ford Lincoln responded

Thank you, Michael, for the great comments ad 4/5-star review. We appreciate you taking the time to review Carman Lincoln. We are happy to have you as a member of the Carman Ford customer family. We look forward to serving you for years to come. Enjoy your new to you ride. Carman...Driven by the Best!

September 22, 2025

Scott Ponsell, my sales person, made the process easy and informative. The ordering process was simple and the actual purchase was the easiest in all my years of car buying. No pressure, no attempts to chang More

by Thomas Shellenberger
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ponsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2025 -

Carman Ford Lincoln responded

Thank you, Thomas, for the amazing comments and 5-star review! We greatly appreciate you taking the time to share your experience at Carman Ford. We're thrilled to welcome you to the Carman Ford customer family and look forward to serving you for many years to come. Enjoy your new Ford! Carman… Driven by the Best!

September 17, 2025

Very good experience would highly recommend. Process was fast and easy looking forward to going back. More

by Joe13761
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Grimaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Grimaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2025 -

Carman Ford Lincoln responded

Thank you, Joe, for the great comments and 4/5-star review! We appreciate you taking the time to share your experience at Carman Ford. We're happy to welcome you to the Carman Ford customer family and look forward to serving you for many years to come. Enjoy your new to you ride! Carman… Driven by the Best!

September 15, 2025

I had a great experience with Carman Ford. Everything was smooth and easy. Vince did a great job making the process very easy. More

by Breslinl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Grimaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Giochinno
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Sep 15, 2025 -

Carman Ford Lincoln responded

Thank you, for the nice comments and 5-star review! We truly appreciate you taking the time to share your experience at Carman Ford. We're excited to welcome you to the Carman Ford customer family and look forward to serving you for many years to come. Enjoy your new Ford! Carman… Driven by the Best!

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