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Carman Ford Lincoln

New Castle, DE

Overview
Employees
Reviews
5.0
1,402 Reviews
Carman Ford Lincoln is your New Castle, DE dealership located conveniently at the Route 13/40 split. Carman Auto Group has been a fixture in the community for over 50 years. Winners of the Prestigious Presidents Award for 6 straight years and Dealer Rater Dealer of the Year Award for 2025. Stop in Carman Ford Lincoln to see why we are DRIVEN BY THE BEST.
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193 S DuPont Highway

New Castle, DE

19720

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Showing 1,402 reviews

May 18, 2026

Extremely please and easy experience. I would do it again. Dan to deal withShine was fantastic More

by bob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Shine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2026 -

Carman Ford Lincoln responded

Thank you for the wonderful review, Bob! We’re thrilled to hear you had such a pleasant and easy experience with us. It’s great to know that Dan Shine was fantastic to work with and helped make the process so enjoyable. We truly appreciate your kind words and are glad to hear you would do it again! Thank you for choosing Carman Lincoln. Enjoy your new Lincoln! Carman...Driven by the Best!

May 13, 2026

I have always been treated with respect and curtesy. Whether it was with sales or service. Top notch. More

by Vincent G K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Grimaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2026 -

Carman Ford Lincoln responded

Thank you for your wonderful review! We’re honored by your continued trust and are so glad to hear you’ve always been treated with respect and courtesy by both our sales and service teams. Providing a top-notch experience at every visit is what we strive for. We truly appreciate your support and thank you for choosing Carman Ford. We look forward to seeing you again! Carman...Driven by the Best!

May 12, 2026

Vince was helpful and patient. I had a lot of questions, but he was always polite and quick to respond. More

by Lauras0508
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Grimaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2026 -

Carman Ford Lincoln responded

Thank you for the great review! We’re so glad to hear that Vince was helpful, patient, and responsive throughout your experience. Taking the time to answer questions and make sure our customers feel comfortable and informed is what we strive for every day. We truly appreciate your kind words and thank you for choosing Carman Ford. Enjoy your new vehicle! Carman...Driven by the Best!

May 03, 2026

Vince was very easy to deal with. He answered all of our questions and if he didn’t know, he found out. The overall experience was a pleasure. More

by tapple2112
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Grimaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2026 -

Carman Ford Lincoln responded

Thank you for the great review! We’re so glad to hear Vince was easy to work with and made sure all your questions were answered—even going the extra mile to find the answers when needed. It’s wonderful to know your overall experience was a pleasure. We truly appreciate your support and look forward to assisting you again in the future! Carman...Driven by the Best!

April 28, 2026

Greatest experience I've ever had buying a new car. Entire staff are very professional. They know they're business... More

by Frank C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Larry Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Santora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2026 -

Carman Ford Lincoln responded

Thank you for the amazing recommendation! We’re thrilled to hear you had such a positive experience with our team. Providing a professional, top-notch experience is exactly what we strive for every customer. We truly appreciate your support and your kind words. Carman...Driven by the Best!

April 28, 2026

Very good service, very friendly seller and despite the language we knew how to understand each other, thank you very much More

by Francisca Abrego
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Azan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Grimaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2026 -

Carman Ford Lincoln responded

Thank you for the wonderful review! We’re so glad to hear you received very good service and that our team was friendly and helpful. It’s especially great to know that even with a language difference, you were still able to communicate clearly and have a positive experience—that means a lot to us. Thank you again for your support, and we look forward to assisting you in the future! Carman...Driven by the Best!

April 23, 2026

Sales experience was very professional and stress free. Vincent Grimaldi was a pleasure to work with on making a new car deal. More

by Edge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Grimaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2026 -

Carman Ford Lincoln responded

Thank you for the great review! We’re so glad to hear your sales experience was professional and stress-free—that’s exactly what we strive for. Vincent Grimaldi will be happy to know he made the process enjoyable while helping you with your new car. We truly appreciate your support and hope you enjoy your new Ford. We look forward to assisting you again in the future! Carman...Driven by the Best!

April 23, 2026

Carmen Ford Lincoln is without a doubt the most reliable and trustworthy auto dealership both in service and sales. I and my family members will always choose Carman for all our automotive needs. They are t More

by jtcannavo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Brabender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hope Kyelberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Dickhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Pardoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Giacchino
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Apr 23, 2026 -

Carman Ford Lincoln responded

Thank you for such an incredible review! We’re truly honored to be considered the most reliable and trustworthy dealership for both service and sales—that means so much to our entire team. Knowing that you and your family continue to choose Carman for all your automotive needs is the highest compliment we could receive. We sincerely appreciate your loyalty and support. We look forward to taking great care of you and your family for many years to come. Thank you again! Carman...Driven by the Best!

April 15, 2026

Great experience! Vincent was friendly, knowledgeable, upfront and fair! They offered me a great deal on my trade-in and stayed well past closing time to get the deal More

by Amarieh04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Brabender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Azan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Grimaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2026 -

Carman Ford Lincoln responded

Thank you for the fantastic review! We’re thrilled to hear Vincent provided a friendly, knowledgeable, and fair experience from start to finish. Staying late to make sure everything was completed and offering a great value on your trade-in is exactly the level of dedication we strive for. We truly appreciate your recommendation and your support. Enjoy your new vehicle, and we look forward to assisting you again in the future! Carman...Driven by the Best!

April 01, 2026

Carman Ford is a great dealership. The Carman Ford staff makes you feel like family. Our salesman Vincent G. is nice and knowledgeable got us out the door quickly. Todd gave us a f More

by Peter B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Brabender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Grimaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2026 -

Carman Ford Lincoln responded

Thank you for the incredible review! We’re so glad to hear the Carman Ford team made you feel like family—that’s exactly the experience we strive to create. Vincent G., Todd, and Bob will all be thrilled to hear your kind words. It’s great to know you felt supported every step of the way, from finding the right vehicle to getting a fair trade-in and a smooth, enjoyable finance process. We truly appreciate your recommendation and your trust in Carman Ford. Enjoy your new Ford, and we look forward to assisting you again in the future! Carman...Driven by the Best!

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