Back

Carman Ford Lincoln

New Castle, DE

5.0
1,414 Reviews
Carman Ford Lincoln is your New Castle, DE dealership located conveniently at the Route 13/40 split. Carman Auto Group has been a fixture in the community for over 50 years. Winners of the Prestigious Presidents Award for 6 straight years and Dealer Rater Dealer of the Year Award for 2025. Stop in Carman Ford Lincoln to see why we are DRIVEN BY THE BEST.
Contact Dealership

193 S DuPont Highway

New Castle, DE

19720

Directions

By Type

Showing 1,414 reviews

October 20, 2026

Great service department. Great sales department. Great customer service. A really pleasant experience from the first minute. More

by K2.Miller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ponsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2026 -

Carman Ford Lincoln responded

Thank you for the outstanding review! We're thrilled to hear that your experience with Carman Ford Lincoln was pleasant from the very first moment. It's especially rewarding to know that our sales, service, and customer service teams all made such a positive impression. Providing a welcoming atmosphere and exceptional customer care throughout every department is something we take great pride in. We'll be sure to share your kind words with our entire team! Thank you for choosing Carman Ford Lincoln and placing your trust in us. We truly appreciate your business and look forward to providing you with another great experience in the future. Carman...Driven by the Best!

October 12, 2026

Love Carman Ford! Everyone is so personable, nice, and super supportive. They know and value their customers. I had the chance to work with Vince and he was absolutely More

by Zeina.Peterson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Grimaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2026 -

Carman Ford Lincoln responded

Thank you for the incredible 5-star review! We're thrilled to hear how much you love Carman Ford and that our team made you feel welcomed, valued, and supported throughout your car-buying experience. We understand how stressful it can be when your vehicle unexpectedly breaks down, and we're especially pleased that Vince was there to help from the moment you arrived. His patience, kindness, and willingness to listen and help you find the right vehicle are exactly the qualities we value in our team. We'll be sure to share your kind words with him! Knowing that you consider Carman Ford a dealership you can trust is one of the greatest compliments we can receive. Thank you for choosing Carman Ford and allowing us to help turn a stressful situation into a positive experience. We truly appreciate your business and wish you many happy miles in your new vehicle. Drive safely! Carman...Driven by the Best!

September 29, 2026

Bought a work truck for my business from Carman. The process was easy and straightforward, and they were patient while I got everything together. Once I arrived, Vince had me in and out quickly. He More

by CM2026
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Grimaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2026 -

Carman Ford Lincoln responded

Thank you for the fantastic 5-star review! We're thrilled to hear that purchasing your work truck from Carman Ford was easy and straightforward. We know how important your time is when you're running a business, so it's great to hear that Vince made the entire process convenient—whether working with you in person, over the phone, or by text—and had everything ready to get you back on the road quickly. We truly appreciate the opportunity to earn your business and are especially pleased to hear you'll be back when it's time to expand your fleet. We'll be sure to share your kind words with Vince. Thank you for choosing Carman Ford, and best wishes with your new work truck! Carman...Driven by the Best!

September 12, 2026

Great experience at Carman. Vince was great and so were the rest of the guys there. More

by jamesjones0820
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Brabender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Grimaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2026 -

Carman Ford Lincoln responded

Thank you for the great review! We're thrilled to hear that you had such a positive experience at Carman Ford. We're especially pleased that Vince took great care of you and that the rest of our team helped make your visit enjoyable from start to finish. We'll be sure to share your kind words with Vince and the team. Thank you for choosing Carman Ford. We truly appreciate your business and look forward to serving you again in the future. Enjoy your vehicle. Carman...Driven by the Best!

September 11, 2026

They met my terms was well satisfied very sociable people I would recommend it any time More

by Jamesknox56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Giacchino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Ponsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2026 -

Carman Ford Lincoln responded

Thank you for your great review! We're delighted to hear that the Carman Ford team was able to meet your needs and provide you with a friendly and satisfying car-buying experience. Making sure our customers feel comfortable and confident with their purchase is always important to us. We truly appreciate your recommendation and thank you for choosing Carman Ford. We hope you enjoy your new vehicle and look forward to serving you again in the future. Carman...Driven by the Best!

September 08, 2026

I had an absolutely great experience at Carman Ford! Working with Vince was a pleasure from start to finish. He was extremely knowledgeable, easy to work with, and, most importantly, I could tell that h More

by johnweik25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Brabender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Grimaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2026 -

Carman Ford Lincoln responded

Thank you for taking the time to share such an incredible review! We're honored to hear that your experience at Carman Ford ranks among the best you've had in more than 60 years of purchasing vehicles. That is truly one of the greatest compliments our team could receive. We're especially pleased to hear that Vince provided the knowledgeable, genuine, and pressure-free experience you deserve. His commitment to making sure his customers feel comfortable and well taken care of is something we greatly value. We're also glad Todd and Bob helped ensure everything went smoothly and made the entire process seamless from start to finish. We'll be sure to share your wonderful comments with Vince, Todd, Bob, and the entire Carman Ford team. Thank you for your trust, your business, and your enthusiastic recommendation. We hope you enjoy every mile in your new vehicle and look forward to serving you again in the future. Carman...Driven by the Best!

August 31, 2026

Great Friendly experience. No hassle, no pressure, and very professional. I would definitely recommend anyone in the market looking for a vehicle to visit Carman Ford, and th More

by christopherpew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Grimaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Azan
Aug 31, 2026 -

Carman Ford Lincoln responded

Thank you for the fantastic review! We're thrilled to hear that you had another great experience at Carman Ford. Providing a friendly, professional, no-hassle and no-pressure buying experience is exactly what we strive for. We especially appreciate your continued trust in our team and your recommendation to others looking for their next vehicle. Knowing you're already looking forward to your next purchase is one of the best compliments we could receive! Thank you for choosing Carman Ford. We look forward to welcoming you back when it's time for the next one. Enjoy your new vehicle. Carman...Driven by the Best!

August 18, 2026

Carmen's did a great job from start to finish. We got a good trade end price and great price on the new vehicle. Very pleased. More

by dhpynede
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Santora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2026 -

Carman Ford Lincoln responded

Thank you for your great review! We're thrilled to hear that the Carman Ford Lincoln team provided an excellent experience from start to finish. We're especially pleased that you received a great value for your trade and a price on your new vehicle that you felt good about. Providing a straightforward and satisfying buying experience is always our goal. Thank you for choosing Carman Ford Lincoln. We truly appreciate your business and hope you enjoy every mile in your new vehicle. Carman...Driven by the Best!

August 18, 2026

Friendly, knowledgeable and professional from the phone call to the sales floor through the finance and finally the detail in the car. More

by The Dude
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Shine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hepner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The detail guy
Aug 18, 2026 -

Carman Ford Lincoln responded

Thank you for your wonderful review! We're delighted to hear that you received friendly, knowledgeable, and professional service throughout your entire experience at Carman Lincoln—from your initial phone call and time with our sales team to financing and the final detailing of your new vehicle. Providing a seamless experience from beginning to end is exactly what we strive for. Thank you for choosing Carman Lincoln. We truly appreciate your business and hope you enjoy every mile in your new Lincoln. Carman...Driven by the Best!

August 17, 2026

Great experience with Gary and Carman Lincoln. We found the exact color/options we wanted after looking all over. More

by kanorfleet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Santora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2026 -

Carman Ford Lincoln responded

Thank you for your wonderful review! We're thrilled to hear that Gary and the Carman Lincoln team provided you with such a great experience. Finding the perfect vehicle with the exact color and options you wanted can take some searching, and we're so glad we were able to help make it happen. We truly appreciate you choosing Carman Lincoln and hope you enjoy every mile in your new Lincoln. We look forward to serving you again in the future. Carman...Driven by the Best!

1
...