Carman Ford Lincoln

Exquisite Experience My wife and I were not even going to buy. The objective was to "just" look. First stop was the Chevy dealership where we received focused service whic My wife and I were not even going to buy. The objective was to "just" look. First stop was the Chevy dealership where we received focused service which was great. We took a test drive and left. Since the Ford dealership was on our way home, we said, why not? Enter Joe Giacchino, who is probably the smoothest new salesman we ever encountered. Joey G listened and was never pushy. Just when we were about to walk away, he suggested we take a test ride and support a cause so we did and now we are proud owner's of a vegan beastly mustang! Joe, I see u going great in your chosen field. More power to you, dude! Akpe(thanks) More

Outstanding Customer Service As a first time new car buyer, I could not have had a better shopping/purchase experience than I had with Carman Ford. After visiting several car dea As a first time new car buyer, I could not have had a better shopping/purchase experience than I had with Carman Ford. After visiting several car dealerships in the Philadelphia region, I decided to drive a little extra to get to Carman because they had two cars in stock I was hoping to test drive. I was immediately greeted by an outstanding sales consultant named Joe Giachinno. Unlike many other salesmen I had dealt with so far Joe was actually concerned about finding me a car I wanted rather than just moving a car off the lot. I was able to really test drive the cars and get a feel for them, as compared with some dealerships that just let you take a short loop around the block. He took the time to answer all of my questions and if there was an odd ball question he didn't know, he directed me to someone who did rather than just making an answer up. As a result of Joe's, Greg's (who helped me finalize the deal the next day) and David's hard work I was able to get a great car that I wanted, not a car I was talked into. I highly recommend Carman Ford and look forward to future car buying experiences with them. More

A very good experience The moment that my wife and I walked through the Carman Lincoln doors we were greeted by such professional people, like Frank the sales manager and Sc The moment that my wife and I walked through the Carman Lincoln doors we were greeted by such professional people, like Frank the sales manager and Scott the sales rep. No pressure, no hassels, no problems. I am so happy with my experience with Carman. And also the procedures of finance was also very good and not grevious. Everyone that we came in contact was good. Everything that Frank said he would do for my car he did. That speakes volumes with me. VERY VERY HAPPY! More

Great communication stayed in touch and kept me up to date. I was treated very professionally throughout the entire process. Everyone was extremely helpful and thorough making my car buying experience go very s I was treated very professionally throughout the entire process. Everyone was extremely helpful and thorough making my car buying experience go very smoothly. Looking forward to the same service in the future. More

Very reliable and great customer service. I Couldn't have asked for better customer service. They found me a very reliable car well within my budget that I absolutely loved. My main worry was I Couldn't have asked for better customer service. They found me a very reliable car well within my budget that I absolutely loved. My main worry was not being able to find something in my budget but I couldn't of asked for a better deal than the one I received. More

Worst car shopping experience ever. This car dealership is a joke..my wife and I have bought 15 vehicles over time and this was the WORST experience I have EVER had! Third kid coming, I This car dealership is a joke..my wife and I have bought 15 vehicles over time and this was the WORST experience I have EVER had! Third kid coming, I was shopping for a cheaper payment (My wife and I have excellent credit), and a third row. Was told the car was in "great condition", got to the dealership and there were scratches all over the car, 2 of the tires were dry rotted to the point where they were unsafe to drive "we inspect police vehicles".....good luck to those cops.. I drove 2.5 ours each way on Dan Shine's word. We did the back and forth for about 3.5-4 hours. He asked for my credit card..."not to scan but for a mutual commitment." 8:30 rolls around..."I'm so sorry the bank just closed!" I will call you in the morning to let you know. 9 hrs lost but I was still willing to work with it. It gets worse!!! While we were there another couple came in behind us looking at a car "they are interested in the car" but "It's first come first served" you have the car first. Calls me the next morning to say that they sold the car after we left! WE WERE APPROVED FOR THE LOAN at 25 more dollars than we wanted to pay...but we would have accepted it. They didn't even give me a chance to turn down the offer the banks gave them. Where's the commitment back? I asked him, he says "I know", "I know". How can you have a commitment between a dealer to buy the car pending approval and then sell it???? All they did was stall my wife and I long enough to see if they could get a better price from the couple after us! Don't let the reviews fool you. I was lied to, had my time wasted and they pulled some very, very shady sales moves. I would have talked to a manager, but the manager knew about it al of it...Was mad That I found out I was approved. I'm still in shock of how sneaky this went down. STAY AWAY!!!!!!! More

They were patient,willing to work with me and very helpful. They were helpful to me about the decision making on buying a car.Explaing in detail any question that I had also helping me with financing of the car They were helpful to me about the decision making on buying a car.Explaing in detail any question that I had also helping me with financing of the car would recommend the dealership to any one looking to buy. More

Very Positive Experience This was the best car buying experience I have ever had. John Brooking was so helpful and accommodating. He showed me all my options and got me the This was the best car buying experience I have ever had. John Brooking was so helpful and accommodating. He showed me all my options and got me the car I wanted for the amount I was comfortable spending. More

Enjoyable Experience The sales consultant (John Brooking), Finance manager (Mike) and business manager (Bob) were all extremely helpful in purchasing my vehicle.. No hass The sales consultant (John Brooking), Finance manager (Mike) and business manager (Bob) were all extremely helpful in purchasing my vehicle.. No hassles, no pressure created a favorable experience. I would highly recommend Carman to anyone interested in a new or used vehicle. Frank, Bear de More

Thank you again Thank you for all your help in finding a second car and a second purchase at Carman.We came in several week ago and asked what was available.Your frie Thank you for all your help in finding a second car and a second purchase at Carman.We came in several week ago and asked what was available.Your friendly staff talked with us and made a few sugestions.We returned and with the help of Dan Shine purchased a 2014 Fusion. The whole process was very favorable and less stressful than any other we have experianced.We don't have any reservations in recommending Carman to our friends.Keep up the good work. Joe & Nancy Hanobeck More