Carman Ford Lincoln

Carmen Lincoln Bought the car , we were told we would have a full tank of gas, never received it. The salesman was not at the dealership the day we picked up our ca Bought the car , we were told we would have a full tank of gas, never received it. The salesman was not at the dealership the day we picked up our car. We took our car in for problems with the door not opening when we had our transmitters in our hands and the panic alarm would go off at odd times. It should have been fixed with a recall before we bought the car. Had a tire that we keep having to put air in, they come back and tell us we have to pay to get the tire replaced. OK,one of the good things about buying a Lincoln was when you go in for repairs you get a loaner car , yes you do but had to ask for it, the car was very dirty,I was given the keys and was not told at all how to start it, not being familiar with this car I caught a service man outside and he showed me how to start the car. We love our car , putting the problems aside, just not the service we were promised after the sale. More

Carman Ford is a reliable and easy dealership to buy from. I just want to say that my experience with Carman Ford once again was a great one. I have purchased 2 vehicles here befor since moving to Delaware in I just want to say that my experience with Carman Ford once again was a great one. I have purchased 2 vehicles here befor since moving to Delaware in 1998. I bought a new 2000 Taurus and new 2007 F150 truck. I traded in the truck for a new 2014 Escape SE, and my Son still drives the taurs after 140 thousand miles. Dan Santos my Sales man was very knowledgeable and walked me through all the features of the Escape. The test drive revealed the great power the 2.0 Eco Boost engine has and how the ride was very comfortable. I want to thank all the staff and managers for making my car buying experience at Carman Ford an easy and hassel free time. David Williams Bear, Delaware More

Thrilled with service I purchased a Certified Used Mariner 18 months ago. I had two problems recently and both were covered under the warranty and handled quickly and prof I purchased a Certified Used Mariner 18 months ago. I had two problems recently and both were covered under the warranty and handled quickly and professionally. I am thrilled with the quick response and assistance from Ford as well as The Carman Auto Group. It was more than worth the trip to Delaware! More

My experience at Carman could not have been better. Scott listened to my list of requirements and patiently helped me find exactly the right vehicle. I was worried it was going to be out of my price range, b listened to my list of requirements and patiently helped me find exactly the right vehicle. I was worried it was going to be out of my price range, but they were able to help me get great financing, a good trade-in value, and a comfortable monthly payment. Everyone was extremely friendly and never pushy...it felt like they were all genuinely happy to be at work on a Saturday afternoon helping me out. I've had the vehicle for about a month and couldn't be happier with the purchase or with Scott's customer service! More

I was just looking at new Mustangs when I went to Carmen ford. Bob was the first salesman I came in contact with and he was very helpful. When we went on a test drive he pointed out everything I needed to ford. Bob was the first salesman I came in contact with and he was very helpful. When we went on a test drive he pointed out everything I needed to know about the car. Greg and Dan got me a good price and financing and put me behind the wheel of the Mustang that same day. I am very pleased with my experience and will certainly recommend this dealership to anybody looking to buy a vehicle. More

MR. WALTON WAS VERY PROFESSIONAL, KNEW HIS PRODUCT, TOOK A LOT OF TIME TO EXPLAIN THE DIFFERENCES BETWEEN MY 2008 AND THE 2014 MKZ. CAR WAS DELIVERED PROMPTLY, PAPERWORK HANDLED BY BOB IN A TIMELY MANNER. A LOT OF TIME TO EXPLAIN THE DIFFERENCES BETWEEN MY 2008 AND THE 2014 MKZ. CAR WAS DELIVERED PROMPTLY, PAPERWORK HANDLED BY BOB IN A TIMELY MANNER. More

A joy ride Not only my beautiful MKZ, but the entire experience. Tom Guido wanted to know what was important to me in a car, he listened and he delivered -- and Not only my beautiful MKZ, but the entire experience. Tom Guido wanted to know what was important to me in a car, he listened and he delivered -- and then some. The entire Carman staff made the process easy, smooth and enjoyable. Best car-buying experience ever. More

Awesome! I've been to many car dealerships, and this is by far the BEST dealership I've ever dealt with. They know what they are talking about, have excellent I've been to many car dealerships, and this is by far the BEST dealership I've ever dealt with. They know what they are talking about, have excellent customer service, and treat you like a human being. I had originally gone here to look at cars and dealt with Scott (on the Lincoln side) however the exact car I wanted was at a different dealer, and I went to that dealer a few days later. Needless to say I was treated horribly at that dealership and decided to go back to Carman to deal with Scott because of how well he treated me. He is awesome and is really knowledgeable about the products they have to offer and different programs that are offered too. All together, the experience was great! More

Dissatisfied Customer, I have been a Loyal customer for over 14 years and the experience I have today i hope it will not happen to any other customer. over 14 years and the experience I have today i hope it will not happen to any other customer. More

My experience at Carman Ford was over and beyond, my sales representative was Albert Seeney, and he was amazing. His friendliness and making me feel absolutely comfortable was much appreciated after a sales representative was Albert Seeney, and he was amazing. His friendliness and making me feel absolutely comfortable was much appreciated after a long day at work then car shopping. Albert was very kind to me and my son who was with me and very tired. Al saw that and took the initiative to order my son dinner. I highly recommend Carman Ford to anyone who is in search of a reliable nice vehicle and great Customer Service. I would also like to acknowledge Bob who was great help as well. More