Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Chapman Nissan

Philadelphia, PA

Overview
Reviews
Vehicles
4.2
125 Reviews
Call Dealership (215) 492-1200

6723 Essington Avenue

Philadelphia, PA

19153

Directions

By Type

Showing 125 reviews

March 30, 2025

I love the way they take care of their customers and how fast they try to get u taken care of More

by senorahevans52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwane AJ
Report | Print
Apr 04, 2025 -

Chapman Nissan responded

I am happy you had a great experience.Kind Regards Chapman Nissan

Apr 07, 2025 -

Chapman Nissan responded

am happy you had a great experience.Kind Regards Chapman Nissan

March 22, 2025

Very nice atmosphere. Awesome music. The people in service are friendly, helpful and always professional. More

by Vicky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne Thompson
Report | Print
Mar 22, 2025 -

Chapman Nissan responded

Thanks you for your very nice Review. Looking forward to your next visit. Kind Regards,

Apr 15, 2025 -

Chapman Nissan responded

Thank you for your kind words! We're thrilled to hear that you enjoyed the atmosphere, music, and our team's service. Creating a welcoming environment with friendly, professional staff and carefully selected music is central to our mission. Studies have shown that background music can significantly enhance customer experience, lifting moods and creating a more enjoyable ambiance .​ We're glad that our efforts contributed to your positive experience. We look forward to welcoming you back soon!​

March 18, 2025

I've been dealing with Chapman for over 15 years great people in sales in service More

by bmanuella
Recommend Dealer
Yes
Employees Worked With
Danny ricardi & Chris casey
Report | Print
Mar 18, 2025 -

bmanuella responded

I appreciate the care you tske with all my concerns & how easy you make my visit

Mar 18, 2025 -

bmanuella responded

I appreciate how esy you make my visit & listen to my concern

Mar 19, 2025 -

Chapman Nissan responded

Thanks for the 5 star review. We are happy to hear you have had great experience with Chapman Nissan

Mar 21, 2025 -

Chapman Nissan responded

x

March 10, 2025

It was the worst experience I ever had at Chapman, I will never go back there service department is horrible, they are in trouble over there, they aren’t going make it there More

by Ggordon526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know her name
Report | Print
Mar 17, 2025 -

Chapman Nissan responded

Sorry to hear you had a bad experience. Please call me to discuss a resolution. Thank you Lincoln Overholtzer Chapman Nissan Owner Loyalty Manager Cell 484-467-0796

Mar 18, 2025 -

Chapman Nissan responded

Sorry we did not meet your expectations. Please contact me to Discuss Thank You Lincoln Overholtzer Owner Loyalty Manager Chapman Nissan Cell 484-467-0796

Mar 21, 2025 -

Chapman Nissan responded

x

January 13, 2025

Recently had service performed there and they were great. Let me know all details upfront and provided excellent service. More

by Kmyers500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Fields, Marc Bear
Report | Print
Jan 13, 2025 -

Chapman Nissan responded

Thanks for the 5 star review. Looking forward to seeing you on your next visit

Jan 16, 2025 -

Chapman Nissan responded

x

Feb 27, 2025 -

Chapman Nissan responded

Thanks for the 5 star review. Looking forward to seeing you on your next visit

December 09, 2024

When there for the first time recently for maintenance and the team was wonderful. They were very friendly and gave me excellent service. More

by Kmyers500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Milone
Report | Print
Dec 26, 2024 -

Chapman Nissan responded

Thank you Kmyers500 for your feedback. I will pass it along. Lincoln Overholtzer Loyalty Manager Chapman Nissan cell 484-467-0796.

Jan 13, 2025 -

Chapman Nissan responded

Thank you Kmyers500 for your feedback. I will pass it along. Lincoln Overholtzer Loyalty Manager Chapman Nissan cell 484-467-0796.

March 27, 2024

Thanked the team! Thanked the team! Thanked the team! Thanked the team! Thanked the team! Thanked the team! More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne Thompson
Report | Print
December 14, 2023

Sherman, our salesman was the best! Thank you I will recommend that people go to Sherman More

by stingray142
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Fields
Report | Print
October 24, 2023

Recall done with excellent service I am very satisfied with the work that the service department provided More

by cawakefield77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Fields
Report | Print
May 27, 2023

Great service, did not have to wait long for my annual inspection and emissions. Courteous representatives as always More

by lesliekrochester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure of names
Report | Print
1
2
...
13