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Chapman Nissan
Philadelphia, PA
247 Reviews
The beginning of the Chapman Auto Group dates back to the mid-1930s when Roy V. Chapman Sr. started selling used vehicles from his gas and oil station. Roy V. Chapman Jr. (current retired chairman of the Chapman Auto Group) served in the Navy and fought in World War II. When he retired from active duty, Mr. Chapman went to work at his father's station from 1945 to 1949. Roy V. Chapman Jr. went to work for John B. White Ford at 6600 N. Broad Street in Philadelphia, PA in 1949 as a salesperson. In 1962, Mr. Chapman became the owner of John B. White Ford, until 1973 when he closed the dealership and moved to its present location (Chapman Ford Sales Inc.), at 9371 Roosevelt Blvd., Philadelphia PA. In 1978, Mr. Chapman purchased his 2nd dealership, Chapman Ford/Lincoln/Mercury in Springfield, PA.
The Chapman Auto Group has continued to expand with new dealership purchases over the years:
1981 Chapman Ford in Wilmington, DE 1985 Chapman Ford/Lincoln/Mercury/Nissan in Lebanon, PA
1991 C&C Ford in Horsham, PA (Now Chapman Ford Chrysler Jeep Dodge Ram of Horsham)
1993 Chapman Ford in Egg Harbor Twp, NJ
1994 Chapman Nissan in New Castle, DE
1995 Chapman Ford in Columbia, PA
2000 Chapman Ford in Lancaster, PA
2000 Chapman Ford/Lincoln/Mercury in Bridgeton, NJ
2008 Chapman Nissan in Philadelphia, Pa
2009 Chapman Chevrolet in Philadelphia, Pa
Roy V. Chapman Jr., Chairman of the Chapman Auto Group, retired in 1999. He passed away in 2006 but his legacy will always be remembered.
Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! The Chapman Auto Group has the tri-states' best selection of new vehicles from Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, and Chevrolet, as well as Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, Quality Certified Pre-Owned Vehicles. It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the back of your car or truck, you've probably paid too much!"
Nissan Customer Promise
The treatment you receive is just as important as the vehicle you own. All of us at Nissan promise to work tirelessly to exceed your expectations.
We will respect your time
We will market our products and services honestly.
We will employ a professional, well-trained, and knowledgeable staff.
We will maintain a clean, comfortable, and modern facility.
We will offer only products and services that meet your needs.
We will provide clear explanations of all pricing and paperwork.
We will deliver your vehicle clean with a full explanation of features.
We will treat you as a guest in our home.
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews By Type
Showing 247 reviews
August 04, 2025
I have no complaints. I felt like they did above and beyond work compared to other places I’ve been to very friendly greedy me well and it was very transparent. I felt like they did above and beyond work compared to other places I’ve been to very friendly greedy me well and it was very transparent. More
by Angelc2931
August 03, 2025
Efficient I did not get my normal recording of the service from the mechanic. Don't know why labor so high for oil change and tire rotation of low mileage 4 year old car. service from the mechanic. Don't know why labor so high for oil change and tire rotation of low mileage 4 year old car. More
by audra212
Employees Worked With
August 02, 2025
Excellent service, delivered a video showing the issue, and covered my Uber ride home from the dealership. and covered my Uber ride home from the dealership. More
by mdinat
August 02, 2025
Chapman Nissan is the ONLY dealership that I trust to service my car because they have a proven record of fairness and professionalism. service my car because they have a proven record of fairness and professionalism. More
by Gwen
Employees Worked With
August 01, 2025
It cheper to you it more easier to get what I want for my velvet velvet More
by marklandpeterkin32
Employees Worked With
July 31, 2025
Friendly and efficient. Video provided of inspection is helpful in determining what was needed. Will return for service in the future. Video provided of inspection is helpful in determining what was needed. Will return for service in the future. More
by missrowe68
Employees Worked With
July 30, 2025
Great service within time said and transparency in getting updates. Enjoyed having coffee with other customers. getting updates. Enjoyed having coffee with other customers. More
by Ujjal
July 30, 2025
I spoke to Dwayne on the phone and he invited me to come in to take care of my truck. He took care of us from start to finish, got us a rental and had my truck back to me as fast as they possibly could. I h in to take care of my truck. He took care of us from start to finish, got us a rental and had my truck back to me as fast as they possibly could. I had a great experience. More
by tgreene4126
Employees Worked With
July 27, 2025
Everyone at the dealership was helpful and explained everything very well and communicated with me throughout the whole process of my car getting fixed. everything very well and communicated with me throughout the whole process of my car getting fixed. More
by Ayanamccain28
July 27, 2025
I always receive the most knowledgeable service here, everyone is pleasant and extremely patient with me everyone is pleasant and extremely patient with me More
by jetaime.m.crisden
