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Chapman Nissan
Philadelphia, PA
268 Reviews
The beginning of the Chapman Auto Group dates back to the mid-1930s when Roy V. Chapman Sr. started selling used vehicles from his gas and oil station. Roy V. Chapman Jr. (current retired chairman of the Chapman Auto Group) served in the Navy and fought in World War II. When he retired from active duty, Mr. Chapman went to work at his father's station from 1945 to 1949. Roy V. Chapman Jr. went to work for John B. White Ford at 6600 N. Broad Street in Philadelphia, PA in 1949 as a salesperson. In 1962, Mr. Chapman became the owner of John B. White Ford, until 1973 when he closed the dealership and moved to its present location (Chapman Ford Sales Inc.), at 9371 Roosevelt Blvd., Philadelphia PA. In 1978, Mr. Chapman purchased his 2nd dealership, Chapman Ford/Lincoln/Mercury in Springfield, PA.
The Chapman Auto Group has continued to expand with new dealership purchases over the years:
1981 Chapman Ford in Wilmington, DE 1985 Chapman Ford/Lincoln/Mercury/Nissan in Lebanon, PA
1991 C&C Ford in Horsham, PA (Now Chapman Ford Chrysler Jeep Dodge Ram of Horsham)
1993 Chapman Ford in Egg Harbor Twp, NJ
1994 Chapman Nissan in New Castle, DE
1995 Chapman Ford in Columbia, PA
2000 Chapman Ford in Lancaster, PA
2000 Chapman Ford/Lincoln/Mercury in Bridgeton, NJ
2008 Chapman Nissan in Philadelphia, Pa
2009 Chapman Chevrolet in Philadelphia, Pa
Roy V. Chapman Jr., Chairman of the Chapman Auto Group, retired in 1999. He passed away in 2006 but his legacy will always be remembered.
Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! The Chapman Auto Group has the tri-states' best selection of new vehicles from Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, and Chevrolet, as well as Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, Quality Certified Pre-Owned Vehicles. It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the back of your car or truck, you've probably paid too much!"
Nissan Customer Promise
The treatment you receive is just as important as the vehicle you own. All of us at Nissan promise to work tirelessly to exceed your expectations.
We will respect your time
We will market our products and services honestly.
We will employ a professional, well-trained, and knowledgeable staff.
We will maintain a clean, comfortable, and modern facility.
We will offer only products and services that meet your needs.
We will provide clear explanations of all pricing and paperwork.
We will deliver your vehicle clean with a full explanation of features.
We will treat you as a guest in our home.
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews By Type
Showing 268 reviews
August 18, 2025
Service was on time and the front desk team very courteous providing regular updates during the day courteous providing regular updates during the day More
by Yetzyirene
Employees Worked With
August 18, 2025
I thought everyone was so nice and informative. This is the second time I have used their service department and both times was a good experience. This is the second time I have used their service department and both times was a good experience. More
by Npborrelli
August 17, 2025
Quick and thoughtful service very efficient and customer focused. My rep got me in and out of there quickly at a fair price. focused. My rep got me in and out of there quickly at a fair price. More
by jesse.john.evans
Employees Worked With
August 16, 2025
Soloneid B transmission issues not fix, and it was a recall from Nissan. 59,000 miles car that’s a wasted of money. What kind of brand is this! recall from Nissan. 59,000 miles car that’s a wasted of money. What kind of brand is this! More
by djire_ousmane
Employees Worked With
August 16, 2025
I took my car in for a oil change with a coupon that came in the mail. Very reasonable fee for oil and filter. The service area was immaculate. Very pleasant customer service. I had paid cash and left wi in the mail. Very reasonable fee for oil and filter. The service area was immaculate. Very pleasant customer service. I had paid cash and left without picking up my change. They called me immediately and held my money until I could return and pick it up. Everyone e there is so nice. My car was done within the time frame they peomised. More
by CSG
Employees Worked With
August 15, 2025
I had a great experience at Chapman Nissan. They assisted my car and had it fixed on a few days. The atmosphere was pleasant and Daniel was great. They assisted my car and had it fixed on a few days. The atmosphere was pleasant and Daniel was great. More
by ppearl221
August 15, 2025
Quick, easy and readily available. I did not have an appointment but I was still able to drop in for an oil changed and inspection and they took my car immediately. The work was finish I did not have an appointment but I was still able to drop in for an oil changed and inspection and they took my car immediately. The work was finished relatively quickly and the video they provide to compliment the inspection paperwork is phenomenal. I may not know what I’m looking at under the hood but at least showed it to me :) Dwayne in the service area is AWESOME More
by Goodred2
Employees Worked With
Other Employees :
I don’t know his name but a guy from the detailing area was able to get cement off my car quickly and easily
August 15, 2025
Great service — as always — good communication, quick assessment and repair and you are on your way! Danny is the best! assessment and repair and you are on your way! Danny is the best! More
by bartcomm
Employees Worked With
August 13, 2025
I came to Nissan Chapman needing a new air conditioner compressor, and luckily, it was covered by my warranty. A gentleman named Dwayne helped me through the entire process. He was able to squeeze me in f compressor, and luckily, it was covered by my warranty. A gentleman named Dwayne helped me through the entire process. He was able to squeeze me in for an appointment on another day to get everything fixed. He communicated with me every step of the way, and I left feeling very satisfied. More
by Sabria Comer
Employees Worked With
