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Chapman Nissan
Philadelphia, PA
219 Reviews
The beginning of the Chapman Auto Group dates back to the mid-1930s when Roy V. Chapman Sr. started selling used vehicles from his gas and oil station. Roy V. Chapman Jr. (current retired chairman of the Chapman Auto Group) served in the Navy and fought in World War II. When he retired from active duty, Mr. Chapman went to work at his father's station from 1945 to 1949. Roy V. Chapman Jr. went to work for John B. White Ford at 6600 N. Broad Street in Philadelphia, PA in 1949 as a salesperson. In 1962, Mr. Chapman became the owner of John B. White Ford, until 1973 when he closed the dealership and moved to its present location (Chapman Ford Sales Inc.), at 9371 Roosevelt Blvd., Philadelphia PA. In 1978, Mr. Chapman purchased his 2nd dealership, Chapman Ford/Lincoln/Mercury in Springfield, PA.
The Chapman Auto Group has continued to expand with new dealership purchases over the years:
1981 Chapman Ford in Wilmington, DE 1985 Chapman Ford/Lincoln/Mercury/Nissan in Lebanon, PA
1991 C&C Ford in Horsham, PA (Now Chapman Ford Chrysler Jeep Dodge Ram of Horsham)
1993 Chapman Ford in Egg Harbor Twp, NJ
1994 Chapman Nissan in New Castle, DE
1995 Chapman Ford in Columbia, PA
2000 Chapman Ford in Lancaster, PA
2000 Chapman Ford/Lincoln/Mercury in Bridgeton, NJ
2008 Chapman Nissan in Philadelphia, Pa
2009 Chapman Chevrolet in Philadelphia, Pa
Roy V. Chapman Jr., Chairman of the Chapman Auto Group, retired in 1999. He passed away in 2006 but his legacy will always be remembered.
Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! The Chapman Auto Group has the tri-states' best selection of new vehicles from Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, and Chevrolet, as well as Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, Quality Certified Pre-Owned Vehicles. It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the back of your car or truck, you've probably paid too much!"
Nissan Customer Promise
The treatment you receive is just as important as the vehicle you own. All of us at Nissan promise to work tirelessly to exceed your expectations.
We will respect your time
We will market our products and services honestly.
We will employ a professional, well-trained, and knowledgeable staff.
We will maintain a clean, comfortable, and modern facility.
We will offer only products and services that meet your needs.
We will provide clear explanations of all pricing and paperwork.
We will deliver your vehicle clean with a full explanation of features.
We will treat you as a guest in our home.
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 219 reviews
July 21, 2025
Service department staff are very good, courteous, and didn’t push me about buying more than needed to do. Suggested something, but also said could wait few more months to do it. Prices much higher. As fo didn’t push me about buying more than needed to do. Suggested something, but also said could wait few more months to do it. Prices much higher. As for buying a car, I bought in NJ bc Chapman pricing much higher on similar cars. But I get it serviced in Philly Chapman More
by Michaelhess99
Employees Worked With
July 20, 2025
Chapman Nissan in the Auto Mall did a great job with the repairs on my car. They kept me informed of everything that needed to be fixed on my car, worked with my car warranty company to get the major repair repairs on my car. They kept me informed of everything that needed to be fixed on my car, worked with my car warranty company to get the major repairs covered and continued to reach out to me to be sure I knew what my financial responsibility would be. I will continue to use my dealership for all my cars needs. More
by Cree
Employees Worked With
July 20, 2025
They are honest & reliable! Lincoln took care of all my needs! Wouldn’t go anywhere else’ Lincoln took care of all my needs! Wouldn’t go anywhere else’ More
by Dotsiell
Employees Worked With
July 19, 2025
Very good experience, they went and fixed my car, I didn’t even have an appointment, the service representative was very nice and I really appreciate his help. didn’t even have an appointment, the service representative was very nice and I really appreciate his help. More
by Adir20450
July 18, 2025
We had a engineer check with a code p0301. We receive a quick response from the dealer and were told they could check on it. We are pleased they fixed it next morning. We receive a quick response from the dealer and were told they could check on it. We are pleased they fixed it next morning. More
by haiyin
July 18, 2025
From my salesman Mr. Warren Crooks to the extended warranty lady to Mr. Anthony the representative in the service department. I am very happy with my Chapman Nissan deale Warren Crooks to the extended warranty lady to Mr. Anthony the representative in the service department. I am very happy with my Chapman Nissan dealership. More
by peguesshirley
Employees Worked With
July 17, 2025
For the most part this dealership has delivered good service. The wait times and cost of labor are two areas that need attention. service. The wait times and cost of labor are two areas that need attention. More
by Na
July 16, 2025
I’m always able to get my car serviced whether I make an appt or not. I trust Nissan service, even if the cost is more expensive. appt or not. I trust Nissan service, even if the cost is more expensive. More
by Dunkley33glr@comcast.net
Employees Worked With
July 16, 2025
Amazing wonderful incredible experience not only that they respect their promise from last year, but they perform everything by the book. I thank you all my heart to the amazing advisor Jahaira, and to t they respect their promise from last year, but they perform everything by the book. I thank you all my heart to the amazing advisor Jahaira, and to the superstar technician Mark.. I will be back again next year for the recommended service services. More
by cipriandanscoi
