Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Chapman Nissan
Philadelphia, PA
287 Reviews
The beginning of the Chapman Auto Group dates back to the mid-1930s when Roy V. Chapman Sr. started selling used vehicles from his gas and oil station. Roy V. Chapman Jr. (current retired chairman of the Chapman Auto Group) served in the Navy and fought in World War II. When he retired from active duty, Mr. Chapman went to work at his father's station from 1945 to 1949. Roy V. Chapman Jr. went to work for John B. White Ford at 6600 N. Broad Street in Philadelphia, PA in 1949 as a salesperson. In 1962, Mr. Chapman became the owner of John B. White Ford, until 1973 when he closed the dealership and moved to its present location (Chapman Ford Sales Inc.), at 9371 Roosevelt Blvd., Philadelphia PA. In 1978, Mr. Chapman purchased his 2nd dealership, Chapman Ford/Lincoln/Mercury in Springfield, PA.
The Chapman Auto Group has continued to expand with new dealership purchases over the years:
1981 Chapman Ford in Wilmington, DE 1985 Chapman Ford/Lincoln/Mercury/Nissan in Lebanon, PA
1991 C&C Ford in Horsham, PA (Now Chapman Ford Chrysler Jeep Dodge Ram of Horsham)
1993 Chapman Ford in Egg Harbor Twp, NJ
1994 Chapman Nissan in New Castle, DE
1995 Chapman Ford in Columbia, PA
2000 Chapman Ford in Lancaster, PA
2000 Chapman Ford/Lincoln/Mercury in Bridgeton, NJ
2008 Chapman Nissan in Philadelphia, Pa
2009 Chapman Chevrolet in Philadelphia, Pa
Roy V. Chapman Jr., Chairman of the Chapman Auto Group, retired in 1999. He passed away in 2006 but his legacy will always be remembered.
Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! The Chapman Auto Group has the tri-states' best selection of new vehicles from Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, and Chevrolet, as well as Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, Quality Certified Pre-Owned Vehicles. It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the back of your car or truck, you've probably paid too much!"
Nissan Customer Promise
The treatment you receive is just as important as the vehicle you own. All of us at Nissan promise to work tirelessly to exceed your expectations.
We will respect your time
We will market our products and services honestly.
We will employ a professional, well-trained, and knowledgeable staff.
We will maintain a clean, comfortable, and modern facility.
We will offer only products and services that meet your needs.
We will provide clear explanations of all pricing and paperwork.
We will deliver your vehicle clean with a full explanation of features.
We will treat you as a guest in our home.
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 287 reviews
February 07, 2026
I have been going to Chapman Nissan for a long time and it has always been a very good car buying experience. The staff from sales to service has always been very helpful. it has always been a very good car buying experience. The staff from sales to service has always been very helpful. More
by NICKG1314
Verified Customer
February 07, 2026
Chapman Nissan dealership is professional and friendly. The staff is helpful and knowledgeable. The waiting area is clean and comfortable. The staff is helpful and knowledgeable. The waiting area is clean and comfortable. More
by cljltj
February 06, 2026
The sales people are polite and try to work with you. They try to get you in and out. They try to get you in and out. More
by rinetaylor115
February 05, 2026
They always take care of me here. This is my 4th vehicle with them. Wouldn't go anywhere else. They make is as least stressful as possible. They even gave my kids pizza while we were This is my 4th vehicle with them. Wouldn't go anywhere else. They make is as least stressful as possible. They even gave my kids pizza while we were doing the paperwork. Love them and so grateful that there are still genuinely nice people around. More
by Tia
Employees Worked With
Other Employees :
Chris
February 05, 2026
This dealership is very nice and courteous in assisting me with my inspection. Thank yiu very much! me with my inspection. Thank yiu very much! More
by csclayton79
Employees Worked With
February 01, 2026
Warren was most helpful especially when information from the insurance company was not fully filled in as needed. He was very patient in assisting with the needed updated paper work! the insurance company was not fully filled in as needed. He was very patient in assisting with the needed updated paper work! More
by djw609
January 30, 2026
I love my rogue and this dealership. This is my 2nd suv from you. Thank you. This is my 2nd suv from you. Thank you. More
by vze3ybrk
January 30, 2026
Always a great experience at Chapman Nissan. They were quick, clean and professional. Would highly recommend to any Nissan owner in the area. They were quick, clean and professional. Would highly recommend to any Nissan owner in the area. More
by danr1023
Employees Worked With
January 30, 2026
Everyone is Amazing very helpful and professional and knowledgeable . My personal favorite there is Danny, Dwayne in the service department. knowledgeable . My personal favorite there is Danny, Dwayne in the service department. More
by leslieprice93
January 29, 2026
Pleasant, Professional and clean environment. The service department workers was so nice; always receptionist answering the phones was pleasant. I left a voicemail for someone to call me back and The service department workers was so nice; always receptionist answering the phones was pleasant. I left a voicemail for someone to call me back and when he did he was so very professional and friendly also. Thumbs up for Chapman Nissan. More
by joy4all2c
Employees Worked With
