Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Chapman Nissan
Philadelphia, PA
287 Reviews
The beginning of the Chapman Auto Group dates back to the mid-1930s when Roy V. Chapman Sr. started selling used vehicles from his gas and oil station. Roy V. Chapman Jr. (current retired chairman of the Chapman Auto Group) served in the Navy and fought in World War II. When he retired from active duty, Mr. Chapman went to work at his father's station from 1945 to 1949. Roy V. Chapman Jr. went to work for John B. White Ford at 6600 N. Broad Street in Philadelphia, PA in 1949 as a salesperson. In 1962, Mr. Chapman became the owner of John B. White Ford, until 1973 when he closed the dealership and moved to its present location (Chapman Ford Sales Inc.), at 9371 Roosevelt Blvd., Philadelphia PA. In 1978, Mr. Chapman purchased his 2nd dealership, Chapman Ford/Lincoln/Mercury in Springfield, PA.
The Chapman Auto Group has continued to expand with new dealership purchases over the years:
1981 Chapman Ford in Wilmington, DE 1985 Chapman Ford/Lincoln/Mercury/Nissan in Lebanon, PA
1991 C&C Ford in Horsham, PA (Now Chapman Ford Chrysler Jeep Dodge Ram of Horsham)
1993 Chapman Ford in Egg Harbor Twp, NJ
1994 Chapman Nissan in New Castle, DE
1995 Chapman Ford in Columbia, PA
2000 Chapman Ford in Lancaster, PA
2000 Chapman Ford/Lincoln/Mercury in Bridgeton, NJ
2008 Chapman Nissan in Philadelphia, Pa
2009 Chapman Chevrolet in Philadelphia, Pa
Roy V. Chapman Jr., Chairman of the Chapman Auto Group, retired in 1999. He passed away in 2006 but his legacy will always be remembered.
Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! The Chapman Auto Group has the tri-states' best selection of new vehicles from Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, and Chevrolet, as well as Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, Quality Certified Pre-Owned Vehicles. It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the back of your car or truck, you've probably paid too much!"
Nissan Customer Promise
The treatment you receive is just as important as the vehicle you own. All of us at Nissan promise to work tirelessly to exceed your expectations.
We will respect your time
We will market our products and services honestly.
We will employ a professional, well-trained, and knowledgeable staff.
We will maintain a clean, comfortable, and modern facility.
We will offer only products and services that meet your needs.
We will provide clear explanations of all pricing and paperwork.
We will deliver your vehicle clean with a full explanation of features.
We will treat you as a guest in our home.
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 287 reviews
August 13, 2025
Everyone here is such a beautiful blessing Everytime I come . The professionalism is just truly amazing and makes you feel welcomed every time. come . The professionalism is just truly amazing and makes you feel welcomed every time. More
by chaz2londyn
August 13, 2025
Love the brand and the customer service is outstanding! ! Will continue to refer family and friends ! Will continue to refer family and friends More
by Tawny.gates.tg
August 13, 2025
Great service very thorough with great care. Comfortable waiting area. Clean facility. Great guest service. Comfortable waiting area. Clean facility. Great guest service. More
by vn.davis
Employees Worked With
August 11, 2025
The service team was very responsive when I arrived. The details of my visit were clearly explained and I was informed of the status of my vehicle during my wait. The details of my visit were clearly explained and I was informed of the status of my vehicle during my wait. More
by Hank P.
Employees Worked With
August 11, 2025
Excellent friendly customer service and emeneties. Clean and comfortable atmosphere. I will only trust Chapman to service my car. Clean and comfortable atmosphere. I will only trust Chapman to service my car. More
by dbeloved316
August 11, 2025
The customer service is always excellent. We have been doing business with Chapman Nissan for over 15 years! We have been doing business with Chapman Nissan for over 15 years! More
by browndeloresa62020
August 11, 2025
The service was great. I was kept informed regarding my car. The staff members were very friendly and professional. I was kept informed regarding my car. The staff members were very friendly and professional. More
by sandramriley54
Employees Worked With
August 08, 2025
Always very friendly and keeps customer updated with estimated time and charges. They provide an Uber if you wish to leave and return. estimated time and charges. They provide an Uber if you wish to leave and return. More
by amandashames
Employees Worked With
August 07, 2025
They are very Friendly and professional and efficient. I Would recommend Getting services from them I Would recommend Getting services from them More
by MChheng1
August 06, 2025
Trying to charge people for work not needed is despicable and surely not the way to keep your customers loyal.In this economy times are hard with cars not selling,taking advantage of customers with your over and surely not the way to keep your customers loyal.In this economy times are hard with cars not selling,taking advantage of customers with your over exaggerated prices and some services that are not needed should be considered criminal More
by gilesjohn33
Employees Worked With
