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Chapman Nissan

Philadelphia, PA

4.7
270 Reviews
The beginning of the Chapman Auto Group dates back to the mid-1930s when Roy V. Chapman Sr. started selling used vehicles from his gas and oil station. Roy V. Chapman Jr. (current retired chairman of the Chapman Auto Group) served in the Navy and fought in World War II. When he retired from active duty, Mr. Chapman went to work at his father's station from 1945 to 1949. Roy V. Chapman Jr. went to work for John B. White Ford at 6600 N. Broad Street in Philadelphia, PA in 1949 as a salesperson. In 1962, Mr. Chapman became the owner of John B. White Ford, until 1973 when he closed the dealership and moved to its present location (Chapman Ford Sales Inc.), at 9371 Roosevelt Blvd., Philadelphia PA. In 1978, Mr. Chapman purchased his 2nd dealership, Chapman Ford/Lincoln/Mercury in Springfield, PA. The Chapman Auto Group has continued to expand with new dealership purchases over the years: 1981 Chapman Ford in Wilmington, DE 1985 Chapman Ford/Lincoln/Mercury/Nissan in Lebanon, PA 1991 C&C Ford in Horsham, PA (Now Chapman Ford Chrysler Jeep Dodge Ram of Horsham) 1993 Chapman Ford in Egg Harbor Twp, NJ 1994 Chapman Nissan in New Castle, DE 1995 Chapman Ford in Columbia, PA 2000 Chapman Ford in Lancaster, PA 2000 Chapman Ford/Lincoln/Mercury in Bridgeton, NJ 2008 Chapman Nissan in Philadelphia, Pa 2009 Chapman Chevrolet in Philadelphia, Pa Roy V. Chapman Jr., Chairman of the Chapman Auto Group, retired in 1999. He passed away in 2006 but his legacy will always be remembered. Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! The Chapman Auto Group has the tri-states' best selection of new vehicles from Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, and Chevrolet, as well as Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, Quality Certified Pre-Owned Vehicles. It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the back of your car or truck, you've probably paid too much!" Nissan Customer Promise The treatment you receive is just as important as the vehicle you own. All of us at Nissan promise to work tirelessly to exceed your expectations. We will respect your time We will market our products and services honestly. We will employ a professional, well-trained, and knowledgeable staff. We will maintain a clean, comfortable, and modern facility. We will offer only products and services that meet your needs. We will provide clear explanations of all pricing and paperwork. We will deliver your vehicle clean with a full explanation of features. We will treat you as a guest in our home. Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience.
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6723 Essington Avenue

Philadelphia, PA

19153

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Showing 270 reviews

July 30, 2025

I spoke to Dwayne on the phone and he invited me to come in to take care of my truck. He took care of us from start to finish, got us a rental and had my truck back to me as fast as they possibly could. I h More

by tgreene4126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Chapman Nissan responded

Thank you for sharing your experience! We’re so glad Dwayne was able to take care of everything from start to finish, arrange a rental, and get your truck back to you quickly. We’re thrilled you had a great experience and appreciate your trust in us!

July 30, 2025

Great service within time said and transparency in getting updates. Enjoyed having coffee with other customers. More

by Ujjal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ricciardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Chapman Nissan responded

Thank you for sharing your experience! We’re happy to hear you received timely service and appreciated the clear updates. It’s great to know you enjoyed the coffee and the friendly atmosphere with other customers. We look forward to welcoming you back!

July 27, 2025

I always receive the most knowledgeable service here, everyone is pleasant and extremely patient with me More

by jetaime.m.crisden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ricciardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Milone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Chapman Nissan responded

Thank you for the kind words! We’re happy to hear that our team consistently provides knowledgeable, pleasant, and patient service. We truly appreciate your loyalty and look forward to continuing to take great care of you!

July 27, 2025

Everyone at the dealership was helpful and explained everything very well and communicated with me throughout the whole process of my car getting fixed. More

by Ayanamccain28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jahaira Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Milone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Chapman Nissan responded

Thank you for the great feedback! We’re glad to hear our team was helpful, communicative, and kept you informed every step of the way. We appreciate your trust and look forward to assisting you again in the future

July 26, 2025

Great Friendly people. Great follow up. Love the videos they send you to watch the mechanic working. More

by myguybooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvette YAlston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Chapman Nissan responded

Thank you for the wonderful feedback! We’re thrilled you enjoy our friendly team, thorough follow-ups, and the inspection videos showing your vehicle’s service. We appreciate your loyalty and look forward to your next visit!

July 26, 2025

Hey Guys, Eric and Tony you guys were awesome! Got a great deal on the Nissan Altima ! Tony you were very informative, polite, respectful, definitely kind. Thank you! Eric your help is what I More

by Veronica
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvette YAlston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Loftlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Chapman Nissan responded

Thank you, Veronica! We’re thrilled to hear Eric and Tony made your experience enjoyable and that you got a great deal on your Nissan Altima. We appreciate your kind words and are so glad Tony’s professionalism and kindness stood out. Enjoy your new Altima! 🚗✨

July 26, 2025

The staff is very fast and friendly, as always. I will Definitely will be back. More

by mosley2500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ricciardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Chapman Nissan responded

Thank you for the kind words! We're glad to hear our staff continues to provide fast and friendly service. We truly appreciate your loyalty and look forward to welcoming you back again soon!

July 26, 2025

Visited for a scheduled service appointment on a Saturday morning. Upon arrival I was greeted immediately in the Service Lane by Jahaira the Service Advisor. Was sent a video of the multi point inspection of More

by fdamico546
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jahaira Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Vito Nissan Master Technician
Aug 04, 2025 -

Chapman Nissan responded

Thank you for the thoughtful review! We're glad to hear Jahaira greeted you promptly and that Mike Vito’s inspection video added value to your visit. We truly appreciate your recommendation and look forward to serving you again in the future!

July 26, 2025

Chapman Nissan offers a convenient location for me with a professional service experience and waiting room amenities. More

by Latifah Fields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Chapman Nissan responded

Thank you, Latifah! We’re glad our convenient location, professional service, and comfortable waiting area made your visit a pleasant one. We appreciate your continued support and look forward to seeing you again!

July 25, 2025

Clean and comfortable place employees are helpful and courteous. I been dealing with Chapman Nissan for 21 years. More

by kriebelp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Chapman Nissan responded

Thank you for your incredible loyalty over the past 21 years! We’re honored to have earned your trust and truly appreciate your kind words about our clean facility and courteous team. We look forward to many more years of servings you

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