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Chapman Nissan

Philadelphia, PA

Overview
Employees
Reviews
Vehicles
4.7
407 Reviews
The beginning of the Chapman Auto Group dates back to the mid-1930s when Roy V. Chapman Sr. started selling used vehicles from his gas and oil station. Roy V. Chapman Jr. (current retired chairman of the Chapman Auto Group) served in the Navy and fought in World War II. When he retired from active duty, Mr. Chapman went to work at his father's station from 1945 to 1949. Roy V. Chapman Jr. went to work for John B. White Ford at 6600 N. Broad Street in Philadelphia, PA in 1949 as a salesperson. In 1962, Mr. Chapman became the owner of John B. White Ford, until 1973 when he closed the dealership and moved to its present location (Chapman Ford Sales Inc.), at 9371 Roosevelt Blvd., Philadelphia PA. In 1978, Mr. Chapman purchased his 2nd dealership, Chapman Ford/Lincoln/Mercury in Springfield, PA. The Chapman Auto Group has continued to expand with new dealership purchases over the years: 1981 Chapman Ford in Wilmington, DE 1985 Chapman Ford/Lincoln/Mercury/Nissan in Lebanon, PA 1991 C&C Ford in Horsham, PA (Now Chapman Ford Chrysler Jeep Dodge Ram of Horsham) 1993 Chapman Ford in Egg Harbor Twp, NJ 1994 Chapman Nissan in New Castle, DE 1995 Chapman Ford in Columbia, PA 2000 Chapman Ford in Lancaster, PA 2000 Chapman Ford/Lincoln/Mercury in Bridgeton, NJ 2008 Chapman Nissan in Philadelphia, Pa 2009 Chapman Chevrolet in Philadelphia, Pa Roy V. Chapman Jr., Chairman of the Chapman Auto Group, retired in 1999. He passed away in 2006 but his legacy will always be remembered. Now, the Chapman Auto Group is one of the largest auto groups in the tri-state area and one of the Top 100 Auto Groups in the country! The Chapman Auto Group has the tri-states' best selection of new vehicles from Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, and Chevrolet, as well as Ford, Chrysler, Jeep, Dodge, Ram, Lincoln, Mazda, Nissan, Quality Certified Pre-Owned Vehicles. It's no wonder why the Chapman Auto Group's slogan is "Unless the Chapman Emblem is on the back of your car or truck, you've probably paid too much!" Nissan Customer Promise The treatment you receive is just as important as the vehicle you own. All of us at Nissan promise to work tirelessly to exceed your expectations. We will respect your time We will market our products and services honestly. We will employ a professional, well-trained, and knowledgeable staff. We will maintain a clean, comfortable, and modern facility. We will offer only products and services that meet your needs. We will provide clear explanations of all pricing and paperwork. We will deliver your vehicle clean with a full explanation of features. We will treat you as a guest in our home. Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience.
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6723 Essington Avenue

Philadelphia, PA

19153

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Showing 407 reviews

May 07, 2026

They had Great service, had good care, friendly workers. They had good Decent prices. Would recommend More

by ortizcaraballocarmen12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2026 -

Chapman Nissan responded

Thank you for your kind review! We’re so glad to hear you had a great experience with our team and appreciated the friendly service and fair pricing. Providing excellent care and value to our customers is always our goal. We truly appreciate your recommendation and thank you for choosing Chapman Nissan !

May 07, 2026

took my 2019 Nissan Murano yo this dealership. Paid $200 for diagnosis and they told me my transmission went out and will cost 7K to fix but could not tell me what caused it or even what may have More

by sanders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Ricciardi
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2026 -

Chapman Nissan responded

We understand how frustrating unexpected major repairs can be, especially on a vehicle with only 62,000 miles. At Chapman Nissan, our goal is always to provide accurate diagnostics and transparent communication so our customers can make informed decisions regarding their vehicle. We appreciate the opportunity to inspect your 2019 Nissan Murano and truly value your feedback. If you would like to discuss your experience further, our management team would welcome the opportunity to review everything with you directly. Customer trust and satisfaction remain very important to us.

May 06, 2026

They are always there to help you with any questions or problems with your Nissan and I respect that at chapmen More

by mobrien9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ricciardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jahaira Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Milone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2026 -

Chapman Nissan responded

hank you for your thoughtful review! We truly appreciate your kind words and your trust in our team. Providing helpful, reliable support whenever our customers have questions or concerns is very important to us, and we’re glad that commitment continues to stand out during your visits. Thank you for choosing Chapman Nissan — we look forward to assisting you whenever you need us!

May 06, 2026

They were very helpful. Answered all my questions. When picking up my car Daniel was very professional. More

by dbova56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ricciardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2026 -

Chapman Nissan responded

Thank you for your great review and for choosing Chapman Nissan! We’re glad to hear our team was helpful, answered all of your questions, and made your experience a positive one. We especially appreciate your recognition of Daniel Ricciardi and his professionalism during your vehicle pickup. We value your business and look forward to serving you again in the future!

May 06, 2026

Great environment and customer service. Was tended to immediately and kept updated on my vehicle. More

by janayjoh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jahaira Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2026 -

Chapman Nissan responded

Thank you for your kind review and for taking the time to share your experience! We’re thrilled to hear that our team was able to answer all of your questions and provide helpful service throughout your visit. We especially appreciate your recognition of Daniel Ricciardi and his professionalism during your vehicle pickup. We value your trust in us and look forward to assisting you again at Chapman Nissan in the future!

May 05, 2026

Great service was pleased with overall process. Could have been a little quicker but no issues to report. More

by hgeo9827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ricciardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jahaira Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Milone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2026 -

Chapman Nissan responded

Thank you for your feedback and for choosing Chapman Nissan! We’re happy to hear you were pleased with the overall service process and that everything went smoothly during your visit. We also appreciate your comments regarding the timing, as we are always looking for ways to improve efficiency while maintaining quality service. Thank you again for your business, and we look forward to serving you again in the future!

May 05, 2026

Staff is great and knowledgeable! They are fairly priced and will help with anything your car needs! More

by bedwards9675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ricciardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jahaira Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Milone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2026 -

Chapman Nissan responded

Thank you for the wonderful review and for choosing Chapman Nissan for your service needs! We’re delighted to hear that you found our team polite, knowledgeable, and friendly throughout your visit. Keeping our customers informed every step of the way and helping plan for future maintenance are important parts of the service experience we strive to provide. We truly appreciate your feedback and look forward to assisting you again on your next visit!

May 05, 2026

Customer service is very polite, knowledgeable and friendly. They kept me informed about my car service and informed me what services are due on next visit. More

by krnfennell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ricciardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2026 -

Chapman Nissan responded

Thank you for your kind review and for recognizing Daniel Ricciardi! We’re happy to hear that you experienced polite, knowledgeable, and friendly customer service throughout your visit at Chapman Nissan. Keeping our customers informed about their vehicle’s progress and future maintenance needs is very important to us, and we’re glad Daniel provided that level of care and communication. We truly appreciate your business and look forward to seeing you again on your next visit!

May 04, 2026

This dealership is top notch, they’re the best at what they do. I feel like They actually care about us as customers. More

by rams2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jahaira Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvette YAlston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2026 -

Chapman Nissan responded

Thank you for the amazing review and for your kind words about Chapman Nissan! We’re truly honored by your feedback and thrilled to hear that you feel genuinely cared for as a customer. Providing top-notch service and building lasting relationships with our customers is always our goal. We sincerely appreciate your trust and support, and we look forward to continuing to take great care of you in the future

May 04, 2026

DWAYNE greets you with good spirits and energy. Always willing to answer your questions concerning your vehicle. Great position for customer service. Definitely a asset to your company! More

by ritznu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Mckenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2026 -

Chapman Nissan responded

hank you for the wonderful review and for recognizing Dwayne Thompson! We’re thrilled to hear that his positive energy, professionalism, and willingness to answer your questions made such a great impression during your visit to Chapman Nissan. Dwayne truly cares about providing an outstanding customer experience, and we agree he is a tremendous asset to our team. We appreciate your support and look forward to serving you again in the future!

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