Chevrolet of Naperville

Steve Deason always professional! Always spot on all details! None better! Try him! I guarantee you will be amazed! My 2023 Tahoe is superb! Thank You Steve! Always spot on all details! None better! Try him! I guarantee you will be amazed! My 2023 Tahoe is superb! Thank You Steve! More

Steve Deason helped me to get the SUV that I wanted. I've been in the market for 3 months and couldn't find the right car for the right price. Most of the dealers nearby Chicago were selling above MSRP. I've been in the market for 3 months and couldn't find the right car for the right price. Most of the dealers nearby Chicago were selling above MSRP. I'm glad that I came across the listings of Chevrolet of Naperville. They sell cars at MSRP only. Once the car arrived at the dealer everything was smooth. Steve made the whole process easy. The entire team was very professional and friendly. Most importantly no hidden fees. Would definitely recommend to friends and family. More

Friendly atmosphere. Helpful staff. No pushing , no hidden fees. Respects customers opinion. Best car buying experience. Helpful staff. No pushing , no hidden fees. Respects customers opinion. Best car buying experience. More

Eddie Donez excellent. Not fancy but knows what he is doing. Down to earth. Felt like we got treated with honesty. Not fancy but knows what he is doing. Down to earth. Felt like we got treated with honesty. More

Eduardo dones was very sweet and helpful, he explained everything perfectly and made our purchase easy for us, overall the whole staff in this place was helpful and nice, 10/10 experience everything perfectly and made our purchase easy for us, overall the whole staff in this place was helpful and nice, 10/10 experience More

A very smooth transaction, no games and no xx. They got me exactly what I wanted and communication during the order process was excellent They got me exactly what I wanted and communication during the order process was excellent More

Inquired about a vehicle twice and got no response from them. Chase the General Sales Manager sent 2 generic emails asking if he could do anything to help about my inquiring about the vehicle. I never got them. Chase the General Sales Manager sent 2 generic emails asking if he could do anything to help about my inquiring about the vehicle. I never got a response from him either. If the General Manager doesn’t do anything to help that just shows how well this dealership takes care of their customers. More

Great customer service and help. They were able to help and answer all my questions. The whole team was very friendly and made the whole process easy. Recommend to anyone ordering or They were able to help and answer all my questions. The whole team was very friendly and made the whole process easy. Recommend to anyone ordering or buying a car. More

I purchased my vehicle from this dealer without any issues. The Service department, however is the most inept and unqualified service department I have ever been to!! (Mind you, I have purchased and le issues. The Service department, however is the most inept and unqualified service department I have ever been to!! (Mind you, I have purchased and leased over 18 brand new vehicles in my life time so far) I have brought my vehicle here a few times in the last two years for oil change, service, alignment & other concerns, and EVERY SINGLE time my experience has been disappointing and upsetting due to their lack of professionalism with the customer and their complete and utter ineptitude!!! My latest experience: I had this dealer do an "alignment" on my truck; A couple weeks later I could hear and feel a cranking noise on every turn I made - After I brought the truck back to the dealer they said, that while they could hear the noise they did NOT KNOW where it came from and that I should take the truck some where else for another opinion... Well, so I did. I brought it to another mom & pop shop and within MINUTES! they addressed the issue at not charge (5 minutes it took) The root-cause of the problem: The dealer forgot to properly torque an alignment cam bolt after they did the alignment, and this is what was causing the issue!!! Not to mention after the alignment they pushed the wheels so far back that as soon as I drove out of the dealer, my fender flares were demolished due to the wheel rubbing on them (Yes, I had to buy new fender flares and do some trimming myself to avoid this issue) - You would think they would have said something regarding the new position of the wheels and the rubbing!, seeing that they drove the truck out of the service department into the parking lot to deliver the truck after service... More

I did not enjoy my visit. I drove an hour just to find out the vehicle I wanted was not there. I was very clear the day before in saying that a different vehicle would not do. I drove an hour just to find out the vehicle I wanted was not there. I was very clear the day before in saying that a different vehicle would not do. They were so nonchalant about my time. Thankfully I was able to purchase at the next dealership. More