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Chevy Exchange

Lake Bluff, IL

5.0
875 Reviews
The Chevy Exchange is your Lake Bluff Chevrolet dealership serving the Chicago, Libertyville, Highland Park, Guree, and Waukegan areas of Illinois with new, used, and pre-owned sales, service and parts. Schedule your Chevrolet test drive or service appointment today by contacting us by phone at (847) 615-1111 .
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1 Sherwood Terrace

Lake Bluff, IL

60044

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Showing 875 reviews

April 12, 2021

Over all a good experience. This is my 2nd car from here would definitely come back. Unfortunately during this time there was not a whole lot of selection of cars but I still got what I wanted. More

by GerardoH
Recommend Dealer
Yes
Employees Worked With
Kaylee Apostol
Apr 15, 2021 -

Chevy Exchange responded

Thank you for leaving us this great review, Gerardo. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

April 12, 2021

I bought my first ever brand new vehicle from Chevy Exchange. From starting the buying process and speaking to Rafat, to talking though the options and deals with Danny and finally talking to Baha for More

by onetimer82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Chevy Exchange responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

April 09, 2021

I went in to trade a Car that I had bought at this dealership and left with a beautiful SUV and with a great deal thanks to Danny Trujillo. More

by jdavila018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Chevy Exchange responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

April 09, 2021

The whole experience at the Chevy exchange was very professional and efficient. The sale person was very good. He didn’t pressure me at all. The customer service person was very straight forward about More

by j_milani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

April 09, 2021

I've been to many dealerships in the past and Moody is by far the best sales rep I've had the pleasure of working with! More

by carlnottoli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baha Assaf
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance, Michelle Rendall, Moody Shehadeh
Apr 14, 2021 -

Chevy Exchange responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

April 02, 2021

This place made what ever they could to get me approved. It took time but at the end of the day I was able to drive home on a new SUV. Shout-out to my cousin and his manager for helping me out. As soon as I More

by elbigboss19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Chevy Exchange responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

April 02, 2021

Danny Trujillo was a great help getting me into the vehicle I was looking for. Very professional! I will be recommending him to many others! More

by j_mcmillon3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Chevy Exchange responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

April 01, 2021

Quick and easy process and the buying process was enjoyable. Great customer service and Viviana as well as everyone there was willing to help with anything I needed throughout the process. More

by stowen02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Chevy Exchange responded

Thank you for letting us know how happy you were with your buying experience! We will make sure to pass on your kind words to the rest of our staff, and we hope to earn the opportunity to work with you again in the future. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 31, 2021

I have been coming to Danny Trujillo for my vehicle purchases for years, He has helped me pick out my last 3 purchases and I have never been disappointed. I will continue to use his services as long as More

by kittyruby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Chevy Exchange responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 29, 2021

This dealership is top notch. From the moment you walk in they are there to help and answer all of your questions. And when you decide what you want they will find it if it isn't in stock. Kudos to Rob, Jeff More

by 1bzguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elmer Hortelano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Hemmer, Rick Eggan
Apr 05, 2021 -

Chevy Exchange responded

We're so happy we were able to help you out! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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