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Chevy Exchange

Lake Bluff, IL

Overview
Employees
Reviews
Vehicles
4.9
759 Reviews
The Chevy Exchange is your Lake Bluff Chevrolet dealership serving the Chicago, Libertyville, and Highland Park areas of Illinois with new, used, and pre-owned sales, service and parts. Schedule your Chevrolet test drive or service appointment today by contacting us by phone at (847) 457-1742 .
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1 Sherwood Terrace

Lake Bluff, IL

60044

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Showing 759 reviews

April 18, 2024

Very pleasant and clean showroom, staff was friendly and helpful without being overly pushy for sale More

by dhogan4531
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Chevy Exchange responded

Thank you for providing this amazing feedback! Our team really appreciates your comments and we hope that you will visit us again soon! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

Helpful
April 07, 2024

very nice salesman and Kept us updated and showed us a lot of cars that we would be happy with and gave us a lot of information on the cars. More

by mariasimms07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elmer Hortelano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Chevy Exchange responded

To say thank you is not enough, Maria! I am thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by The Chevrolet Exchange again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

Helpful
April 05, 2024

Had a great experience with Danny at Chevy exchange! Everything was quick and easy. Definitely recommend! More

by Denise
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Chevy Exchange responded

Denise, thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let me know if I can help you with anything else. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

Helpful
April 02, 2024

It was a good experience. Direct and to the point. Danny was great to deal with. More

by rcracerde
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Harb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2024 -

Chevy Exchange responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

Helpful
March 27, 2024

This is hands down the BEST dealership I have ever dealt with in my life. From every aspect of the dealership Sales to Service to Management - everyone is exceptional! This is my second vehicle with the Che More

by mjboustany
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafat Alamawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elmer Hortelano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2024 -

Chevy Exchange responded

Thank you for leaving us this great review. I am very happy to hear that we could provide you with a second vehicle buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

Helpful
March 27, 2024

Thank you Chevy Exchange for making my car purchase absolutely wonderful! Viviana, Danny, & Baha are very professional and courteous. They are excellent at their trade. I'm extremely happy with my p More

by mischa50658
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2024 -

Chevy Exchange responded

Thank you for your review, Mischa. I'm glad to hear that you found the process of buying a car from us to be hassle-free. If you have any further questions about your new vehicle, please let me know! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

Helpful
March 26, 2024

Thank you Chevy Exchange! From start to finish the process was handled professionally, hassle free with exceptional customer service. A big thank you to Viviana, Danny & Bah More

by mischa50658
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2024 -

Chevy Exchange responded

Thanks for this awesome review, Mischa! I work hard to meet expectations like yours, and I'm happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

Helpful
March 26, 2024

Dealership was very friendly and worked fast to make the deal which was the best around to happen. More

by BB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fuad Ghosh Paul Lieber
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Mar 27, 2024 -

Chevy Exchange responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

Helpful
March 23, 2024

One of the best experiences i've had at a car dealership. You are up front about all costs didn't add any extra fees and you were very easy to deal with. More

by jgrieves3618
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Viviana Quinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2024 -

Chevy Exchange responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and I'm so thankful that your time with us was well spent. Please feel free to reach out to me with any questions or future auto needs, I am always here to help. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

Helpful
March 22, 2024

The employees there are nice and funny. It was a positive experience. Thank you all. More

by Deshanesmith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baha Assaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2024 -

Chevy Exchange responded

I am elated to hear about your positive experience! Our team works very hard to put customers first. I look forward to helping you again in the future! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

Helpful
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