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Dan Hilliard

Overview Reviews (38) Inventory (188)

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Dan Hilliard

Certified Chevy Service Advisor

Chevy Exchange

1 Sherwood Terrace
Lake Bluff, IL 60044

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4.9

38 Reviews

Overview Reviews (38) Inventory (188)

4.9

38 Reviews

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38 Reviews of Dan Hilliard

May 25, 2025

Dealership Rating

Employee Rating

He was friendly, nice and patient he was able to explain and answer some questions we had for him about the car. and answer some questions we had for him about the car. More

by lindilendovela

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Danny Trujillo, Viviana Quinto, Elmer Hortelano, Fuad Ghosh, Zayd Alwawi, Ana Garcia, Joe Cotteleer, Fidel Gonzalez

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May 26, 2025 -

Chevy Exchange responded

Thank you for sharing your positive experience with us! We're delighted to hear that our team was friendly, nice, and patient while addressing your questions about the car. We appreciate your feedback and look forward to assisting you again at The Chevrolet Exchange! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

April 30, 2025

Dealership Rating

Employee Rating

Straight forward buying process. my sales associate Francisco was excellent. Highly recommended for for purchase. my sales associate Francisco was excellent. Highly recommended for for purchase. More

by rocky

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rafat Alamawi, Rob Johns, Oday Omar , Francisco

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Apr 30, 2025 -

Chevy Exchange responded

Thank you for the wonderful review, Rocky! We're thrilled to hear that you had a straightforward buying process and that Francisco provided excellent service. Your recommendation means a lot to us at The Chevrolet Exchange. We look forward to assisting you again in the future! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

April 26, 2025

Dealership Rating

Employee Rating

Chevy Exchange is THE BEST CAR DEALERSHIP EVER! !! Love the service and ALL the people who make it the best! Fuad Ghosh is wonderful (as is everyone I dealt with!) I have bought all my cars from the !! Love the service and ALL the people who make it the best! Fuad Ghosh is wonderful (as is everyone I dealt with!) I have bought all my cars from them over the past 2 decades bc they take great care of their customers- treat you like family! More

by Hope Limbos

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rafat Alamawi, Jeff Albert, Lance Legler, Baha Assaf, Zachary Hansen, Fuad Ghosh

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Apr 27, 2025 -

Chevy Exchange responded

Thank you so much for your review! We’re grateful to have earned your trust and loyalty for over 20 years. Fuad Ghosh and the team are glad to know they’ve helped make each experience a positive one at The Chevrolet Exchange. We’re proud to treat our customers like family and look forward to working with you again in the future. Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

April 05, 2025

Dealership Rating

Employee Rating

Exceptional customer service! Francisco was great to work with and his sales manager and finance manager, Oday, really help put together a great deal! Francisco was great to work with and his sales manager and finance manager, Oday, really help put together a great deal! More

by Michael

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rob Johns, Lance Legler, Baha Assaf, Elmer Hortelano, Oday Omar, Joe Cotteleer, Fidel Gonzalez , Francisco Fabala

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Apr 05, 2025 -

Chevy Exchange responded

Thank you, Michael! We truly appreciate your kind words about your experience at The Chevrolet Exchange. We're thrilled to hear that Francisco, along with Oday, provided you with exceptional service and helped you secure a great deal. We look forward to seeing you again soon! Enjoy your new vehicle! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

January 28, 2025

Dealership Rating

Employee Rating

He was an excellent salesman! ! He made the whole experience great!! I really appreciate the whole time!! ! He made the whole experience great!! I really appreciate the whole time!! More

by Evansashley587

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Zayd Alwawi, Oday Omar

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Jan 29, 2025 -

Chevy Exchange responded

Thank you for your wonderful review! I'm thrilled to hear that you had such a great experience with us at The Chevrolet Exchange. Our sales team strives to make every visit enjoyable, and it's fantastic to know we succeeded with you. I appreciate your support and hope to see you again soon! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

January 28, 2025

Dealership Rating

Employee Rating

Zayd is a top notch salesman, he is very professional and puts the customers needs first while maintaining a professional, and understandable relationship while interacting with customers puts the customers needs first while maintaining a professional, and understandable relationship while interacting with customers More

by Hikesha

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rafat Alamawi, Elmer Hortelano, Zayd Alwawi, Oday Omar

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Jan 29, 2025 -

Chevy Exchange responded

Thank you for taking the time to share your experience! I'm thrilled to hear that Zayd provided you with top-notch service at The Chevrolet Exchange. Our team strives to prioritize our customers' needs while building trustworthy relationships. I appreciate your feedback and look forward to assisting you again in the future! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

January 27, 2025

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Employee Rating

It’s a great dealership I go there for all my car needs. I have bought my last three vehicles from this location wouldn’t change it. I have bought my last three vehicles from this location wouldn’t change it. More

by lorenzo8732

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lance Legler, Zayd Alwawi

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Jan 27, 2025 -

Chevy Exchange responded

Thank you for your wonderful feedback! I'm thrilled to hear that you have chosen The Chevrolet Exchange for your last three vehicles. Your loyalty means a lot to me, and I'm here for all your car needs. I look forward to seeing you again soon! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

January 04, 2025

Dealership Rating

Employee Rating

Great smooth transaction. Straight to the point and hassle free experience. Would do business again in the future for sure. Straight to the point and hassle free experience. Would do business again in the future for sure. More

by jongcast

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lance Legler, Baha Assaf, Fuad Ghosh

Report | Print

Jan 06, 2025 -

Chevy Exchange responded

Thank you for your wonderful review! I'm thrilled to hear that you had a smooth and hassle-free transaction at The Chevrolet Exchange. Your satisfaction is our priority, and I look forward to assisting you again in the future. Please don't hesitate to reach out when you're ready for your next vehicle! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

December 27, 2024

Dealership Rating

Employee Rating

Process was fast, efficient. Dan was knowledgeable and kind. Would definitely buy from him again Dan was knowledgeable and kind. Would definitely buy from him again More

by lipp_dylan

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rafat Alamawi, Danny Trujillo, Baha Assaf, Viviana Quinto, Elmer Hortelano

Report | Print

Dec 28, 2024 -

Chevy Exchange responded

Thank you for your wonderful review! We’re thrilled to hear that you found the process fast and efficient, and that Dan provided knowledgeable and kind service. We look forward to assisting you again at The Chevrolet Exchange in the future! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

December 22, 2024

Dealership Rating

Employee Rating

I found Danny on Dealer Rater through "the Car Mom". He was fantastic to work with! He was professional but made you feel comfortable, not pushy in any way. SUPER knowledgeable about the Tahoe I was pur He was fantastic to work with! He was professional but made you feel comfortable, not pushy in any way. SUPER knowledgeable about the Tahoe I was purchasing and made the process fun. We had a GM car we traded in and we used this dealership for the last 5 years for service. The service department is great too! The only downside to this exchange is the decor. It could be nicer like their other dealerships. More

by moniquemobrien

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lance Legler, Danny Trujillo, Elmer Hortelano

Report | Print

Dec 24, 2024 -

Chevy Exchange responded

Thank you so much for your wonderful review, Monique! I am thrilled to hear that you had a fantastic experience with Danny while purchasing your Tahoe. It's great to know that his professionalism and knowledge made the process enjoyable for you. We also appreciate your loyalty to The Chevrolet Exchange for the past five years. We appreciate your feedback, as we want to provide the most welcoming experience to customers at our dealership. Enjoy your new vehicle and we look forward to seeing you again soon! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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