Chevy Exchange

Exceptional Customer Service I've been buying cars from Rob Johns for just over 20 years and the most important value is honesty and integrity. This is what I experienced from my I've been buying cars from Rob Johns for just over 20 years and the most important value is honesty and integrity. This is what I experienced from my most recent purchase from Danny Trujillo, Michael Cardona, Lance Legler and Rob Johns. The only thing that anybody can stand by is their honest word and this is what you'll receive from the Chevy Exchange... More

Great customer service! Everyone was very friendly and helpful! I shopped around at a few dealers and this one was the most attentive. I would highly recommend them. Everyone was very friendly and helpful! I shopped around at a few dealers and this one was the most attentive. I would highly recommend them. More

Great service Danny did a great job with ensuring that we had great experience. I will recommend the dealership and Danny to my friends and family for the great se Danny did a great job with ensuring that we had great experience. I will recommend the dealership and Danny to my friends and family for the great service More

Clean. Efficient. Nice. Helpful. Got it done the first time. Nice about it. Kept their word. Very clean dealership. Everyone is helpful. Feel like I would return even though there are Got it done the first time. Nice about it. Kept their word. Very clean dealership. Everyone is helpful. Feel like I would return even though there are other dealerships closer to me. More

exchange of a lease into another Danny Trujillo was great to work with, quickly realized what we were looking for in a deal and negotiated fairly without many of the "games" you see f Danny Trujillo was great to work with, quickly realized what we were looking for in a deal and negotiated fairly without many of the "games" you see from other salesmen. Upon picking up the new vehicle, Danny was able to get the parts in for the additions we added to the vehicle and had the shop install according to my time schedule, a great departure from other services we have received from others. He walked thru the features of the vehicle quickly and efficiently, took the time to answer all questions and even made a follow-up call to see if I was happy so far with the purchase. One of the good guys, honest, fair and easy to deal with. All attributes from a customer viewpoint that are important to doing a deal and coming back for the next one. Only reason for the good vs. excellent rating was due to the amount of time to get the paperwork finalized after the deal was stuck, which was done quickly. Some issues with the truck being in a company name, I don't believe it was the fault of any of the employees, but made for a very long "check out" time. More

2019 Colorado Moody was absolutely amazing. Top notch salesperson that listens to your needs and request. The one negative about the dealership is the lack of park Moody was absolutely amazing. Top notch salesperson that listens to your needs and request. The one negative about the dealership is the lack of parking. Such a huge selection of vehicles, I dont see how any other dealer in a 20 mile radius stays afloat. More

excellent and knowledgeable sales person Danny is the first person I met. He did not push me around as other dealers did.He was very helpful in following up on my second visit with instructio Danny is the first person I met. He did not push me around as other dealers did.He was very helpful in following up on my second visit with instructionsof my vehicle instrument panel. Thank you very much. More

Great service Highly recommend this dealership, especially Danny Trujillo, our sales representative. He, Rafat, and Mike are very professional, knowledgeable and co Highly recommend this dealership, especially Danny Trujillo, our sales representative. He, Rafat, and Mike are very professional, knowledgeable and courteous and made our buying experience easy...no pressure. The showroom is immaculate and the coffee, especially the Tazo chai latte, is fabulous. More

Car Buying with Care From the very start of working with this family owned business, it was a quick and easy process. I was looking for a car for my daughter who is a new From the very start of working with this family owned business, it was a quick and easy process. I was looking for a car for my daughter who is a new driver. Danny Trujillo was recommended to me and I am so glad that we worked together. I do not know much about cars but had specific safety concerns for a new driver and Danny addressed them all. He was very honest and found a great fit for what I was looking for at a fantastic price. I enjoyed working with the staff at The Exchange and I know I will be a repeat customer. More

Best experience ever!!! Nice/friendly staff. Walked in was greeted by Moody great guy told him what I was looking for and walked out with my beautiful 2019 Tahoe! Best staff ever Moody didn’t dis Walked in was greeted by Moody great guy told him what I was looking for and walked out with my beautiful 2019 Tahoe! Best staff ever Moody didn’t disappoint me also there General Manager great guy. I will be recommending all my friends and family to Chevy Exchange In Lake Bluff IL. More