Circle INFINITI
West Long Branch, NJ
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Amazing experience!!!! Overall my experience with Circle Infiniti was amazing, this is my 2nd lease with Evan Quinones. I give Evan 5 Stars for his honesty and professionali Overall my experience with Circle Infiniti was amazing, this is my 2nd lease with Evan Quinones. I give Evan 5 Stars for his honesty and professionalism, it has been a pleasure working with him!!!! More
Pam is excellent! I came in for a door lock issue on my brand new car and pam did everything she could to fix the problem! i needed the car ready by 2 on tuesday and sh I came in for a door lock issue on my brand new car and pam did everything she could to fix the problem! i needed the car ready by 2 on tuesday and she didn't hesitate, if it wasnt going to be done she even offered to deliver the car to me. she awesome! definitely will be back and will be seeing pam. i would rate her over 5 stars! More
Best dealership in New Jersey I have bought two cars from them and great and friendly staff. I have recommended many friends and people and never one complaint. Top notch I have bought two cars from them and great and friendly staff. I have recommended many friends and people and never one complaint. Top notch More
Customer Service exceptional as usual Each time I go to the Infiniti dealership for service, the people have always been super friendly, knowledgeable, and helpful. They take you in righ Each time I go to the Infiniti dealership for service, the people have always been super friendly, knowledgeable, and helpful. They take you in right away, let you know what needs to be done and make sure you are taken care of. they know your time is also important and get you out as quickly as possible. I will continue to go there for all my service needs. More
Excellent service department. Joe, Todd, Ann, Pam, Liz and John make up a fantastic team of service advisors. I have been doing business with them for 8 plus years. I can’t say eno Joe, Todd, Ann, Pam, Liz and John make up a fantastic team of service advisors. I have been doing business with them for 8 plus years. I can’t say enough good things about how I’ve been treated here. I wouldn’t go anywhere else to service my Infiniti. More
FLAWLESS AS USUAL Amazing job and couldn't be more pleased. John honest and recommend only the service you need. The service dept. is a pleasure to deal with. Amazing job and couldn't be more pleased. John honest and recommend only the service you need. The service dept. is a pleasure to deal with. More
Truly exceptional service by John Dilieto! John Dilieto went above and beyond to satisfy my service experience. I will lease or buy another Infiniti from Circle Infiniti because of him. He wa John Dilieto went above and beyond to satisfy my service experience. I will lease or buy another Infiniti from Circle Infiniti because of him. He was polite and answered all of my questions professionally and with a smile.. More
Great staff and service. The staff always greats you with a smile. Pleasure to deal with. Promised truck back in the time they said. Service consultant Joseph Nszzaro always g The staff always greats you with a smile. Pleasure to deal with. Promised truck back in the time they said. Service consultant Joseph Nszzaro always goes beyond. He updates you periodically and is a pleasure to deal worth. More
very attentive to your specific need at the time of service I have dealt with many dealerships over my life [nissan/acura/mercedes/pontiac/oldsmobile/bmw/private]and this by far was the best.Especially my servi I have dealt with many dealerships over my life [nissan/acura/mercedes/pontiac/oldsmobile/bmw/private]and this by far was the best.Especially my service advisor Joseph Nazzaro.He went above and beyond what I would expect from a dealership.What was surprising was Mr. Nazzaro was more concerned about my schedule and not other outside occurrences.He was very attentive to address the exact problem at hand and scheduled the proper people to fix the problem in avery timely fashion.Also if Mr.Nazzaro wasn't there Pam Crisfulli would actually answer the phone or call me right back to address the situation.They work extremely well together.I also can't leave out Steve Thieme who was the best salesman I have ever dealt with.This is my fist review i have ever written.I typically wouldn't [waste my time] especially on thanksgiving but the three people I spoke of are exceptional people and deserve a lot of credit. More
Service satisfaction All my experiences have been excellent. I do some service items myself, and I use Circle for the rest. Their technicians are great with the service All my experiences have been excellent. I do some service items myself, and I use Circle for the rest. Their technicians are great with the service being performed and they also have keen eyes when doing the multi-point inspection. Occasionally I wait for the service and take advantage of the nicely appointed waiting area. Most recent experience, we worked through an issue that also involved Infiniti Consumer Affairs. All sides came to an agreement on resolution, and I do appreciate the accommodation made. The overall repair took 3 trips: the first was an attempt to do the repair to the car as-is. The second required a redo, they received a bad part. The third time was the charm. Each time, they provided me a loaner, and cleaned the car before pickup. Those convenience actions are big differentiators for me. More