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Circle INFINITI
West Long Branch, NJ
1,446 Reviews
At Circle INFINITI, "customer service" means making your car buying experience as easy and enjoyable as possible. You will find a number of ways that we make customer service the basis of buying and owning a car from us.
As the exclusive INFINITI dealer in Monmouth and Ocean County New Jersey, Circle INFINITI is a family owned dealership, selling and servicing New INFINITI cars, quality Used Cars and Certified Pre-owned INFINITI vehicles since 1992. Our primary guiding principle is that “Nothing is more important than a satisfied customer, measured by the customer's criteria”. Our friendly and well trained staff strives to exceed your expectations by providing our customers a purchase, service and ownership experience that surpasses all others.
We encourage you to stop by our dealership and experience Circle INFINITI’s friendly, professional and courteous staff. We are confident that our Sales staff will exceed your expectations for personal service while they knowledgeably answer any questions as they demonstrate the inspired performance and luxury of the INFINITI line of vehicles.
Our Award Winning Service Department is here to serve you and professionally protect the investment you have made in your car. From our Valet that greets you and arranges your free loaner car when your car is being serviced, to the Service Consultants that provide expert assistance and analysis, to the certified trained mechanics that perform the service on your car, they are all here to make your experience comfortable and simple.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,446 reviews
April 13, 2018
Great experience with John John really helped me out, he took care of my car and made sure I was happy. Thanks again John you are the best. Alex John really helped me out, he took care of my car and made sure I was happy. Thanks again John you are the best. Alex More
by Ajenzer
Employees Worked With
John DiLieto
Helpful April 11, 2018
Incredible Service I can't say enough good things about the service here. I am so impressed. From my salesman Tom and manager Jeff to the service department and Road sid I can't say enough good things about the service here. I am so impressed. From my salesman Tom and manager Jeff to the service department and Road side assistance which I used for the first time in my 22 years driving an Infiniti. Pam and Liz in service the best. No stress. I had previously been with Ray Catena for 15 years but moved out of the area and was nervous about switching. Not a worry here. You won't be sorry. More
by DeliGirl
April 10, 2018
Outstanding My service advisor Pam is wonderful, friendly and she provides the best customer service that I've seen from previous dealers I've dealt with. Ever si My service advisor Pam is wonderful, friendly and she provides the best customer service that I've seen from previous dealers I've dealt with. Ever since I got my first car from Circle I've stuck with them for service and I've never been let down. I always have a great experience at Circle Infiniti since day one. More
by Envieddesigns
Employees Worked With
March 29, 2018
Johnny D does it again John D is always super helpful when I come in for my services and provides the most professional attitude I’ve seen. Would recommend asking for John w John D is always super helpful when I come in for my services and provides the most professional attitude I’ve seen. Would recommend asking for John when you visit Infiniti More
by Mikehalv1
Employees Worked With
John DiLieto
March 28, 2018
Always Amazing and Honest I have been taking my Infiniti G37x for service at Circle since 2009 and I continue to be impressed on how well managed this dealership is and how the I have been taking my Infiniti G37x for service at Circle since 2009 and I continue to be impressed on how well managed this dealership is and how they always go the extra mile to make ensure the customer is satisfied. Unnecessary services are never pushed to me, my time is respected with services being completed in a timely manner and the waiting room is nicer than many hotel lobbies and filled with plenty to eat a drink. John DiLieto is the service manager that I interact with and he goes out of his way to clearly explain what work is recommended for my vehicle. He advises what services are pressing and what can be scheduled at the next appointment. This is helpful for someone who only gets paid once a month and has to carefully manage the expenses. I plan to buy all my future cars at this dealership and continue to get them serviced here. More
by miked
Employees Worked With
John DiLieto
March 08, 2018
Leasing made easy! On my second infinity, Don Lotano was my salesperson on my first Q50 and just last week , while in for an oil change, bumped into Don in the show roo On my second infinity, Don Lotano was my salesperson on my first Q50 and just last week , while in for an oil change, bumped into Don in the show room...needless to say, I picked up my new QX50 last Thursday. He made the first experience memorable, so I knew if another car was to be needed, I would look for Don to help with the next transaction. His knowledge of his product and easy sales approach made this purchase even better than the first. The dealership has a friendly feel and their customer service is excellent. More
by Amy
Employees Worked With
February 28, 2018
Great dealership and service team Great service team. Todd Rovinsky always on top of work. Will notify you with work whether needed or not. Recommended to all my friends and never had Great service team. Todd Rovinsky always on top of work. Will notify you with work whether needed or not. Recommended to all my friends and never had a complaint. 100% thumbs up More
by Rechree
February 28, 2018
Consistently Superior Service Booking an appointment was a breeze thanks to Todd Rovinsky. I received a warm welcome once I entered the facility and knew that my vehicle was in goo Booking an appointment was a breeze thanks to Todd Rovinsky. I received a warm welcome once I entered the facility and knew that my vehicle was in good hands. Todd made it his mission to update me on the status of my vehicle every step of the way! Pick up was just as easy as the drop off, I was in and out in a matter of minutes and he even applied an awesome coupon he had laying around. I highly recommend taking your Infiniti to Circle Infiniti, you wont regret it! More
by Jagomez26
Employees Worked With
February 07, 2018
First Class Service- John DiLieto I currently have two Infiniti’s (Q50 and QX60) and my service experience has always been great at Circle. But, John DiLieto, went above and beyond to I currently have two Infiniti’s (Q50 and QX60) and my service experience has always been great at Circle. But, John DiLieto, went above and beyond to get my car done quickly so I could make an appointment. More
by ETF1973
Employees Worked With
John DiLieto
February 05, 2018
Easy lease purchase! It was so nice to work with Tom as he knew what we pricing we needed for our new QX50 suv and he made it happen. There was no back and forth negotiat It was so nice to work with Tom as he knew what we pricing we needed for our new QX50 suv and he made it happen. There was no back and forth negotiating. A real pleasure just to be in the dealership. More
by Kgallagher
Employees Worked With
