City Volkswagen of Evanston

I had a very positive car leasing experience at City Volkswagen of Evanston. I worked closely with Mario and Narcis who are amazing people to work with if you're looking to lease or buy a new car. They Volkswagen of Evanston. I worked closely with Mario and Narcis who are amazing people to work with if you're looking to lease or buy a new car. They are kind, knowledgeable, and personable. They offered exceptional service throughout the entire process and were able to work with me to get the best possible deal that would work for me. It is always a pleasure to work with Mario and Narcis when visiting City Volkswagen of Evanston. More

Gilbert is a GREAT salesman’s. If you plan on coming to VW Evanston ask for Gilbert. My experience with him was superior. If you plan on coming to VW Evanston ask for Gilbert. My experience with him was superior. More

Gilbert was great he showed us everything worked with us to give a great deal we couldn’t refuse to give a great deal we couldn’t refuse More

From start to finish I was kept informed and well taken care of. I will gladly give this dealership more business. Thank you again Denis and Gilbert! care of. I will gladly give this dealership more business. Thank you again Denis and Gilbert! More

They did a wonderful job getting me a car very professional. I would recommend Gilbert . professional. I would recommend Gilbert . More

Ian was great to work with at City. We were very pleased with him and he made the process of purchasing our vehicle simple. Highly recommend City and Ian. We were very pleased with him and he made the process of purchasing our vehicle simple. Highly recommend City and Ian. More

Super friendly people and easy to work with. All staff is very helpful. We have loved having a VW! All staff is very helpful. We have loved having a VW! More

I loved my experience here! ! Everyone was friendly, knowledgeable and beyond great at helping me find the right car. They listened to the details of what I wanted in a car and d ! Everyone was friendly, knowledgeable and beyond great at helping me find the right car. They listened to the details of what I wanted in a car and directed me to a model that would fit my needs; bonus points for also finding the color I wanted!! I have been researching cars for a few weeks and contacted the sales manager (Marcus) to help me out. Within a few hours, he was able to find my dream car and asked me to come in to look at it! I was late to my appointment and it was super busy, but everyone was still welcoming, understanding, and attentive to me! I never felt so genuinely invited and comfortable in a car dealership before!! The team introduced themselves to me and they were friendly, treated me with great attention and care, and took time to answer all my questions/concerns. As soon as they showed me the car they found for me, I fell in love! I took it for a test drive and it was impressed at how smooth it was! Marcus and Alex took time to explain to me the financial options I have, and found financing options that was better than I expected! Everyone took care of me and made sure I was satisfied with the car before I purchased it and gave me tips on how to navigate the car (first time owning a luxury car). This has been the BEST car experience I've ever had - fast, knowledgeable, and genuine on helping me!!! The staff is EXCEPTIONAL, they went above and beyond - I'm grateful to have had such a knowledgeable and caring team to help me find my dream car!!! I'm recommending all my family, friends, and coworkers to this dealership because of the FANTASTIC team they have!! Big shoutout to Marcus, Denis, Sam, Alex, Narcis, and Mario!! YOU ALL ARE AMAZING!! THANK YOU!!! More

Amazing dealership. Narcis is my go to guy. I think I bought 4 cards with him over the years? Maybe 5. Great service, you always feel taken care of. Also, I dread the pr Narcis is my go to guy. I think I bought 4 cards with him over the years? Maybe 5. Great service, you always feel taken care of. Also, I dread the process. Truly. But Narcis makes is so easy. He’s very diligent. I always feel educated and never pushed into a purchase. Always a great experience with Narcis! I think I was out in my new 2022 Tiguan in about 2 hours. More

Great experience here. I worked with Narcis Agic, who I could not recommend more. He was professional, knowledgeable, friendly, and trustworthy / not pushy. I purchased a T I worked with Narcis Agic, who I could not recommend more. He was professional, knowledgeable, friendly, and trustworthy / not pushy. I purchased a Tiguan and received fair value for a trade-in, was a simple and streamlined process. Thank you! More