City Volkswagen of Evanston

Brendan Cowhey helped us find the right car to meet our needs. He was very professional, answered all our questions and good with follow through. After receiving our new vehicle, we had a few questions and needs. He was very professional, answered all our questions and good with follow through. After receiving our new vehicle, we had a few questions and the service staff was very accommodating. Overall a great experience from the entire staff. More

Went to City VW to buy out my leased vehicle from them. I had a lot of questions but both Brenden and Gilbert made it easy to come to a decision that I felt comfortable with. Also, the guy in the finance d I had a lot of questions but both Brenden and Gilbert made it easy to come to a decision that I felt comfortable with. Also, the guy in the finance department was very honest and explained my options thoroughly. Everyone at City VW of Evanston is very helpful. Would highly recommend them if you’re looking to buy or lease a vehicle. More

My wife & I purchased a 2024 GTI & we are so pleased with how we were treated at City VW of Evanston. Ian Edmonson was a great salesperson & made the whole process feel comfortable & was not pushy, like you how we were treated at City VW of Evanston. Ian Edmonson was a great salesperson & made the whole process feel comfortable & was not pushy, like you'd expect a car salesperson to be...major points for this!!! He listened to what we wanted & got us the deal we were expecting. He was also very thorough in explaining how the vehicle worked & took the time to show us everything. He even made sure our phones were synced to the car & validated everything worked before we drove off. A shout out to Manny in finance, too, who was also a pleasure to work with. If you're in the market for a VW, then look no further than City VW of Evanston for your next purchase...you won't be disappointed! More

My husband and I just purchased our first vehicle together—a VW Atlas Cross Sport—with the help of Ricky at VW Evanston. We can’t thank him enough for his exceptional service and attention to detail. together—a VW Atlas Cross Sport—with the help of Ricky at VW Evanston. We can’t thank him enough for his exceptional service and attention to detail. Ricky was incredibly knowledgeable, patient, and genuinely committed to making sure we had the best experience. He took the time to walk us through every step of the process and even offered to help with anything we might need in the future. One thing that really stood out was how he personally offered to guide us through features like the parallel park assist, ensuring we feel completely confident with our new car. Ricky went above and beyond, and we couldn’t be happier. If you’re looking for someone who truly cares about their customers, Ricky is the person to see! More

Gilbert made everything so easy and straight forward, he was so honest and gave me a great deal on my new car that i love. Manny was also extremely nice and friendly, and just like Gilbert very professional was so honest and gave me a great deal on my new car that i love. Manny was also extremely nice and friendly, and just like Gilbert very professional. They were able to answer all of our questions and concerns and give us solutions. Definitely would recommend them to anyone looking to buy a car there. Thank you for this amazing experience! More

Friendly and willing to help. Always trying to help the customer and give the best options and answers to get the most of your money, deals and the dealership. Always trying to help the customer and give the best options and answers to get the most of your money, deals and the dealership. More

Ricky was wonderful to work with. Very patient and answered all questions clearly. He explained everything about the car and worked with me to reach an affordable outcome. I will rec Very patient and answered all questions clearly. He explained everything about the car and worked with me to reach an affordable outcome. I will recommend Ricky to anyone looking for a Volkswagen! A great exoerience More

Worked out a deal on a new car with Marcus over the phone and went in and closed with Mario. Everything we discussed was the same when I came in to sign and went in and closed with Mario. Everything we discussed was the same when I came in to sign More

Quick, easy, and smooth process. Best car buying experience that I have ever had,, thanks Best car buying experience that I have ever had,, thanks More

Mario is great! He even came in on his off day to help us with our purchase He even came in on his off day to help us with our purchase More